# LinknLink — user reviews > 49 indexed App Store user reviews of LinknLink by Hangzhou LinkLink Technology Co., Ltd., rated 3.00/5 from 42 ratings. - Source: https://appshunter.io/ios/app/linknlink/id1624873633/reviews - App overview in markdown: https://appshunter.io/ios/app/linknlink/id1624873633.md - Rating breakdown: 5★ 16 · 4★ 3 · 3★ 4 · 2★ 5 · 1★ 14 ## Newest reviews (12 of 49) ### 3/5 — Annoying app *2026-08-02* And they think the rebuild is better?! The device screen is more confusing with the extra tab. Radio browser randomly added. What for?! We don’t need MORE clutter. Who asked for this? And why does TV have 2 Entity? What the heck does that mean? I have one device connected. And yeah the setup process is annoying too. ### 2/5 — Bug with Home Assistant firmware. *2025-07-22* When trying to add a custom remote for use with Home Assistant it gets stuck on “Adding”. The custom remote is the most important one! Please fix! ### 3/5 — The app is ok the firmware update took some distance from my emotion pro *2025-05-10* The app is a little confusing, but overall it’s all right could be a little more intuitive but my big issue is with the e-motion pro firmware update. I’m not sure which firmware it was like. I think two updates ago, but my sensor would detect me 5 to 6 m away now it doesn’t. It maxes out between three and 4 m. ### 4/5 — My Thoughts *2025-02-11, version 1.2.62* It does work. Takes a little bit to work through. Possibly too many prompts for confirming the button learning and becomes a bit frustrating. Would be nice to be able to edit the button icons and titles when they aren’t exactly as per the remote being learned. ### 2/5 — The motion sensor works but the app doesn’t allow you to set a custom notification *2025-01-28* Needs to be able to set a custom notification sound at least for the app if not per routine other wise the notification is just like every other notification ### 2/5 — Their customs service and help *2024-12-29* What customer service? ### 1/5 — Trash *2024-12-02* Misleading campaign. Basic functionality, worthless ### 1/5 — So far not impressed *2024-11-30, version 1.2.58* Got my eMotion Max today. Its detection is poor and the app is rubbish. Trying to set up zones is a nightmare haven’t managed it yet. No integration with Alexa, it appears but can’t manage by zone just acts like a pir. Rubbish not worth the wait or the Kickstarter investment.🙄 ### 1/5 — Waste of money *2024-10-26* Can’t keep it connected you can’t keep it set up to me. It was just a waste of $225. ### 1/5 — help *2024-10-22* app is still broken with new update ios 18 ### 1/5 — help *2024-10-19* app broken with new update ios 18 ### 3/5 — Has a way you go *2024-10-18* Shows much promise, but needs lots of work you be stable and user friendly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very poor all around *2026-08-23* The emotion pro was pretty good when I got it a year ago. Since then firmware updates have broken it and you can’t configure in the app. Their solution is to uninstall the app but that does no good. Just got the ultra and it’s extremely slow and constantly shows a phantom. ### 1/5 — Can’t complete adding a home location *2026-07-12* Can not complete making a home location on the app, so it makes the whole app and their products useless. ### 1/5 — App stopped working! *2026-06-22* My mom is in memory care and I rely on this to control her TV when caregivers can’t be bothered to do it. I don’t want her sitting in silence in her apartment. The app shows connected but it’s not controlling the tv. So I’m sitting here at work worrying about her packing up her things to go home because she doesn’t have the tv to distract her! ### 1/5 — Fix bug, add a new bug *2026-01-22, version 1.2.77* I mean what the actual ..? Why do I need to connect to your servers (which are often down) when all I need is to check whether the device is working ok?? Fix your nonsense pls ### 1/5 — App doesn’t work *2026-01-22, version 1.2.77* I constantly have issues login into the app and today it’s impossible so all my lights need to be triggered using each app. ### 1/5 — Servers Constantly Down *2026-01-19, version 1.2.77* Despite good reviews the the products - it is impossible to use then with an account as they need to be registered - you can’t get through the registration process with setting home - which they have via GPS anyway! Unless this resolves in the next 24 hours - my new device is going back for a refund and this app is being ditched - plenty of other options for me to try out. Sod of it all is I do not want to use the app I want to use the device in Home Assistance - but I cannot join Otto my private network until I get passed this Stupid 1 star app! ### 1/5 — Zero Appreciation To Customers Time *2025-12-31* This app was extremely poorly designed. Instead of simply filling out your location information in a form, the designer requires you to jump from screen to screen. First screen to select Nation followed by an eternity watching a spinning curser, then jumping to a screen to select State followed by the spinning cursor, then a screen to select city followed by the hypnotizing spinning cursor then a “no internet error “. I tried every possible troubleshooting approach to no avail. I deleted and reloaded the app, cycled the phone, and used cellular data - same result. Can’t use their sensors without their trashy app. I’ve sent their garbage back to them. This bunch don’t seem to comprehend that Quality must be exercised end to end. ### 1/5 — App keeps crashing *2025-12-09, version 1.2.75* Every time I try and install, I get an ‘Internet not available etc.’ error when trying to install - and it looks like I am not alone with this problem. Why not just put a ‘skip’ At this point - why do you need to know the town where I am anyway? And you already use the iOS GPS. Waste of time and money. ### 1/5 — App crashes when… *2025-04-25* …I click on any device ### 1/5 — App keeps crashing *2025-01-05, version 1.2.59* Just bought a remote controller and not able to use it as the app crashes when selecting the county location on setup. Tried on multiple devices and multiple networks. Terrible app. Wish I had never purchased the product now. ## Most praised reviews (10 highest-rated) ### 5/5 — Everything works! *2025-12-01, version 1.2.75* The RF eRemote works everywhere, and I have 3 IR eRemotes, one for each room with AV equipment. ### 5/5 — Works Good *2024-12-28* 3 sensitivity adjustments ### 5/5 — Brilliant *2024-12-16, version 1.2.58* This product is amazing. Will be ordering more soon 1 for each room. ### 5/5 — Motion sensor *2024-12-15, version 1.2.58* Excellent reliable recommend ### 5/5 — Works Fine *2024-11-08* Use it to repeat a IR command to my TV to keep it awake as I use it for a digital calendar. Quick, easy, cheap solution. ### 5/5 — Good to play *2024-11-03, version 1.2.57* Used for 2 months, no problem at all ### 5/5 — Thanks! *2024-11-01* They updated the app and it is working now!! ### 5/5 — Quite Impressive *2024-10-06, version 1.2.54* This company makes a great motion sensors as well as humidity sensors and IR controllers. Really nice. ### 5/5 — Outstanding *2024-09-25* I have some learning to do coming from HE but so far, very good. ### 5/5 — Great service *2024-07-08* The support is very prompt and advice is perfect. Very impressed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*