# Linkt — user reviews > 408 indexed App Store user reviews of Linkt by Transurban Limited, rated 4.50/5 from 295 ratings. - Source: https://appshunter.io/ios/app/linkt/id1166823295/reviews - App overview in markdown: https://appshunter.io/ios/app/linkt/id1166823295.md - Rating breakdown: 5★ 236 · 4★ 25 · 3★ 7 · 2★ 10 · 1★ 17 ## What do users think of Linkt? Overall sentiment: mixed **Pros** - ⭐ Great app - 🚀 Easy to use - 🔒 Secure - 📈 Useful features - 🤝 Good customer service **Cons** - 🐛 Bugs and glitches - 🤔 Confusing interface - 💰 Expensive tolls - 🕰️ Slow to update trip information - 🤖 Poor communication from automated systems **Commonly reported bugs** - App crashes and freezes - Issues with adding/removing vehicles - Incorrect toll charges and video matching fees - Delayed or missing trip information - Problems with auto top-up and payment processing **Most requested features** - Ability to view and manage account details more easily - Real-time trip updates - Support for alternative payment methods (e.g. Apple Pay) - Improved notification system - Better integration between app and website ## Newest reviews (13 of 408) ### 3/5 — More payment options *2026-08-21, version 5.4.0* I would like to see more payment options. Some people pay a lot on tolls in QLD for work, which work doesn’t pay for. Ex, Afterpay, PayPal in 4 ### 3/5 — Transactions *2026-08-11, version 5.3.0* Please include date of top up into the app transactions list so it shows a positive entry and a negative withdrawal. ### 1/5 — Lots of mistakes *2026-07-24, version 5.3.0* Over charging ### 1/5 — Expensive tolls *2026-07-22, version 5.3.0* We pay the highest registration fees yet the roads are some of the worst in the country this app doesn’t help I have tags and yet they do a check on the vehicle and it cost extra to pass through the tolls to pay the tolls you need a card where there are more costs this is robbery ### 2/5 — Lag in app *2026-07-22, version 5.3.0* With everything digit ties nowadays why is there such a lack of taking a trip and the delay of it being recorded on the app? It doesn’t make sense. Can you please be improved in future versions of the app? ### 1/5 — Fees *2026-07-21, version 5.3.0* I don’t like being charged fees for services not provided simply because I have a Linkt account. ### 1/5 — Linkt linked to scams *2026-07-21, version 5.3.0* Linkt database hacked and personal details given to criminals. Should be a royal commission to look into this inappropriate behaviour ### 1/5 — It should tell me how much I saved in time. *2026-07-18, version 5.1.0* Tolls are ok but sometimes it only saves me 10 mins and costs $15. It would be great if the app could let me know how much time I saved. Helps me work out whether I should keep using the toll roads. ### 1/5 — Worst, least intuitive, most frustrating site *2026-07-15, version 5.1.0* Gets 1 star since it won’t accept 0 ### 1/5 — You Are Charging Too Much for Tolls *2026-07-13, version 5.1.0* Drivers who pass through toll roads more than five times a day should receive a discount. Instead of paying every time, they could pay a fixed monthly or annual fee that allows unlimited toll road usage. This would make travel more affordable and convenient for frequent drivers. ### 1/5 — Garbo *2026-07-07, version 5.1.0* Worst app I’ve seen in years. Full of ads, no Apple Pay, the payment options are: 1. Give them your credit card number You have to scan your face to get support but then they ask for your name and then they just leave the chat immediately ### 1/5 — in human *2026-07-06, version 5.1.0* in human ### 2/5 — Latest update killed it. *2026-07-04, version 5.1.0* New screen is too wide and doesn’t resize, so 1/4 of the graphics/text are cropped and cannot read all the info. ## Most critical reviews (10 lowest-rated) ### 1/5 — App access. *2026-08-19, version 5.0.2* Disappointed with the update that now requires you to have iOS 17 or better. I can no longer access the App on either my iPhone or iPad. I am not going to buy new devices just so I can use the App. ### 1/5 — Hit and miss *2026-08-16, version 5.3.0* App has tried to charge me $300 twice when owing under $100. AI assistance tells me correct balance as well as customer service. Handy when working correctly though. ### 1/5 — Rude impatient operator *2026-08-13, version 5.3.0* This operator spoke so fast. I could not hear what she was saying when I tried to ask her to why don’t she talked over the top of me. She asked me to wait. I waited and when I started to speak, she talked over the top of me again very rude service. ### 1/5 — Worse then a Jew *2026-08-10, version 5.3.0* Remember when east link was ment to be free …. ### 1/5 — Expensive *2026-08-08, version 5.3.0* Not fare ### 1/5 — Can’t even login *2026-08-08, version 5.3.0* One of the worse app to use can’t even do forgot password and you fill up the details all you will get is “ something went wrong “ ### 1/5 — Update *2026-08-07, version 5.3.0* Tells you that you need to update the app to keep using it and when you try to update it doesn’t work ### 1/5 — Caravans *2026-08-04, version 5.3.0* Transurban charging caravans as heavy commercial vehicles. Criminals ruining our country . ### 1/5 — Update *2026-07-31, version 5.0.2* I’ve got an old phone and it wants me to update. To iPhone 17 . Why should I do that and spend on a new phone. What a joke!!!!! So when you get old were going to replace you!! ### 1/5 — Scam *2026-07-31, version 5.3.0* Absolute thieves always scamming money. Cost me 200 dollars minimum a week just to get to work ## Most praised reviews (10 highest-rated) ### 5/5 — Easy contact *2026-08-22, version 5.4.0* Linkt are so easy to contact if you have anything you need assistance with. Every time I’ve had an inquiry I find them courteous on the phone and extremely helpful. They are providing an 80’s approach to customer service…..Something that is lacking in the customer service nightmares we all know we endure from many big businesses. There is hope. ### 5/5 — Great app *2026-08-18, version 5.4.0* 5star ### 5/5 — Thanks *2026-08-16* Thanks ### 5/5 — Not happy Jane *2026-08-13, version 5.0.2* Went today to use my current reward. Found the current version of the App was not compatible with my phone. Cost me 26 cents per litre. Losing faith in my Linkt app. ### 5/5 — The system works *2026-08-08, version 5.3.0* The system works ### 5/5 — Mr Singh *2026-07-12, version 5.1.0* Very good ### 5/5 — Mr *2026-07-09, version 5.1.0* 10 ### 5/5 — Great App *2026-07-03, version 5.1.0* So simple and easy to keep Track of ### 5/5 — Linkt easy *2026-07-03, version 5.1.0* LINKT makes travelling on the motorways in Queensland so easy. ### 5/5 — Linkt Administration *2026-06-23, version 5.0.2* The app is very easy to follow and Navigate for your own enquiry. Has all information at your fingertips. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*