# LinktGO — user reviews

> 100 indexed App Store user reviews of LinktGO by TRANSURBAN LIMITED, rated 4.70/5 from 67 ratings.

- Source: https://appshunter.io/ios/app/linktgo/id1280174367/reviews
- App overview in markdown: https://appshunter.io/ios/app/linktgo/id1280174367.md
- Rating breakdown: 5★ 55 · 4★ 9 · 3★ 0 · 2★ 0 · 1★ 3

## What do users think of LinktGO?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and intuitive interface
- 🚀 Quick setup and registration process
- 💰 Fair pricing without excessive admin fees
- 🔒 Secure payment method avoiding scams
- ⚡ Convenient for infrequent toll users
- 📱 Works without opening app (background detection)
- 💳 Multiple payment methods including PayPal
- 🎯 Automated toll detection and payment
- 🌍 Covers multiple toll roads across Australia
- 📧 Quick email notifications of trips

**Cons**

- 🐛 Trips not appearing for 3-4+ days
- 💳 Charges for trips user didn't make
- 🔋 Battery drain from constant location tracking
- ❌ Difficult to contact customer support
- 🚫 No phone number for support
- ⚠️ Vehicles randomly deregistered without clear warning
- 💰 Processing fee of $1 per toll
- 🔐 Cannot remove payment card details
- 📵 International phone numbers not supported
- ⏰ Delayed payment processing causing fines
- 🔄 Frequent re-validation requirements
- 😤 Double charging for same trips
- 🚗 Issues with rental car tracking
- 📊 Poor payment receipt organization
- 🛑 App crashes and freezes
- 🔗 Comparison to successor app (Linkt) seen as worse

**Commonly reported bugs**

- Trips not detected or appearing late (3-4+ days)
- Charges for trips user did not make
- Vehicle information mysteriously disappearing
- Payment information disappearing from app
- Security code SMS not arriving
- App crashes when accessing support
- App won't update despite prompts
- Constant vehicle deregistration issues
- Double charging for same toll
- Payment not processing despite saved details
- Notifications not received for bills
- App freezes on payment screens
- Incorrect vehicle class detection
- Rental car charges continuing after return
- Cannot remove linked payment methods
- App exiting automatically during trips

**Most requested features**

- Monthly statement/invoice instead of per-trip billing
- Phone number for customer support
- Truck/commercial vehicle support
- Default vehicle selection for frequent users
- Consolidated billing for same-day multiple trips
- Better receipt tracking for business claims
- Monthly email reminders of toll road costs
- Option to disable automatic charging
- Clear notification before vehicle deregistration
- Support for international phone numbers

## Newest reviews (12 of 100)

### 5/5 — You don’t want a Govt tag?

*2025-08-19, version 4.10.0*

Who wants to leave money around on a tag account? Nobody. Using LinktGO has given me info to pay tolls on time and avoid jerks sending scam messages wanting me to pay them instead of the proper company.

### 3/5 — Payment

*2025-08-13, version 4.10.0*

The payment off $1 for every toll is a joke and a pure scam

### 5/5 — GREAT APP

*2025-07-03, version 4.9.0*

Recommend for anyone who doesn’t like waiting for an invoice & paying extra fees

### 5/5 — Excellent Ap

*2025-06-16, version 4.9.0*

I love this App. It is user friendly and very convenient.

### 5/5 — Great app

*2025-06-01, version 4.9.0*

Very easy to use app, great if you don’t use tolls regularly and don’t want an etag.

### 5/5 — Top App

*2025-04-12, version 4.8.1*

Easy to navigate the app, and quick, one of the best apps in my large collection of apps! You can set it up to be completely automated! I use PayPal as a payment method, and they send me a payment receipt as soon as payment is made!

### 5/5 — I love LinktGo

*2025-03-30, version 4.8.1*

We travel constantly and having LinktGo makes it far less stressful. It’s such an easy app to use

### 5/5 — Fantastic

*2025-03-24, version 4.8.0*

I only use toll roads a handful of times each year, but this app makes the process incredibly simple. No fuss, no stress. It's easily one of the most user-friendly apps I own.

### 5/5 — One of the best!

*2025-03-19, version 4.7.0*

I have used this since 2021 and have followed the improvements over the years. It is a pleasure to use and functions very well.  Well done developers!

### 5/5 — Thank you

*2025-03-07, version 4.7.0*

Thank you. I appreciate the app myself. I don’t visit Melbourne or Brisbane often but saves me having to worry about how am I going to pay the toll. Makes it so much easier for me.

### 5/5 — LonkGO

*2025-01-10, version 4.4.0*

Easy, cheap and convenient & secure

### 5/5 — Really impressed

*2025-01-02, version 4.4.0*

After using two other toll companies, both of which I found impenetrable, I find the ease of using LinktGO amazing. I am currently using a rental car, and being able to add it to my account for a specified period, backdated to my first trip, is just so easy and intuitive.

## Most critical reviews (10 lowest-rated)

### 1/5 — App going

*2025-08-20, version 4.10.0*

This app will cease to exist after 18 sept 2025
Though some people will still be down loading it. We going to be forced to use the linkt app that will be harder to use, takes more money from your account in top ups, and basically will be a rip off, unless you go out of your way to get a tag. Not everyone wants a dam tag. LinkT should get with the times. We charged enough for tolls as it is.

### 1/5 — Tolls

*2025-07-23, version 4.10.0*

Ain’t saving when you charging to much and why a bridge getting dearer .scamming us zoos

### 1/5 — It’ll suck your battery dry

*2025-06-22, version 4.9.0*

This app runs constantly, searching for vehicle detectors. As a result, your phone battery runs down. DELETE THE APP!

### 1/5 — Misses the mark

*2025-06-05, version 4.9.0*

This app should be able to do better. Unfortunately, it gets caught up in red tape and listens to risk management advice to the overall detriment of its customers.

### 1/5 — Horrible review system! Charges for not using the tolls

*2025-05-28, version 4.9.0*

I recommend all that use this app to review the invoices they are being charged with LinktGo! I’ve had several instances where I have been charged when it was never me driving my car on the toll. I have passed feedback onto them in the past and today I just got auto charged for an invoice that is being disputed. Please be cautious when using this app as I personally don’t recommend using this app. Once this dispute has been resolved I will be removing the app. 0 stars!

### 1/5 — International mobile

*2025-04-13, version 4.8.1*

I have tried to register on the app for an upcoming visit to Australia and I won’t send me a confirmation code. I have a UK number and am surprised that this isn’t accepted. I tried to contact support through the app but it won’t even let me do that. 

I there an issue with UK mobile numbers?

### 1/5 — Terrible payment tracking

*2025-04-06, version 4.8.1*

When billed for multiple trips in one payment I am only able to retrieve a receipt for each individual trip not invoiced for all that was paid for in lump sum transaction.

### 1/5 — International mobile numbers?

*2025-03-27, version 4.8.0*

Visiting Australia and tried many times to register on this service, but despite being offered a choice of country, the app will not process verification using my international number.  Support is only available in app and that too will not submit my request for assistance, again using my international number. If it only supports domestic Australian numbers then this should be made clear and/or the country drop down list should reflect this limitation. Disappointing.

### 1/5 — Fraudulent Scam

*2024-12-22, version 4.4.0*

Terrible app that I downloaded to help pay a few tolls whilst visiting Sydney. I Continued to get charged to my account, was unable to contact any staff, no phone number. Not legitimate. They continued to charge me for tolls within VIC that had already been paid via Eastlink official website and nothing I could do to stop them. They continue until this very day to still try to charge me for trips and track my gps data. 

DO NOT SIGN UP AND DO NOT TRUST!!

### 1/5 — Usless now

*2024-12-18, version 4.4.0*

Used to be a good, easy app to use, now a waste of time as you have to recheck and recheck and remember where and where you have been and when.
Tolls on, tolls off? Reimbursed, pay again.
Vehicle class changed? Reimbursed, pay again?
Tolls corrected? Reimbursed, pay again?
Toll route change noted after a week?
Reimbursed, pay again?

## Most praised reviews (10 highest-rated)

### 5/5 — Don’t shut this great service down!

*2025-09-17, version 4.10.0*

It’s a great low fuss option for people like myself that travell to the Brisbane airport for worg

### 5/5 — Sad to see you go.

*2025-09-17, version 4.10.0*

Brilliant app far less convoluted and fairer to the consumer than the successor. 
No double dipping or cash grabbing. 
Sad to see LinktGo going going gone…………

### 5/5 — Great app

*2025-09-15, version 4.10.0*

Unbelievable great app for every single driver in Australia

### 5/5 — Don’t go

*2025-09-08, version 4.10.0*

The app is the best and easiest way to pay tolls! What are you thinking! I hate the car buzzer I’ve had it before and it is a nightmare!!!

### 5/5 — So sad this app is leaving

*2025-09-02, version 4.10.0*

I legit do not understand why this app is leaving. It’s so handy and convenient when it comes to paying tolls. Now it’s going to become more costly and a nightmare to pay for tolls. I hope that whoever made the executive decision to get rid of this app trips and falls into a ditch :( not happy

### 5/5 — Love LinktGO

*2025-09-01, version 4.10.0*

I travel to Sydney once a year. LinktGO is perfect for this particular trip. Easy to pay tolls after their reminder.

### 5/5 — LinkGO ending

*2025-08-23, version 4.10.0*

So sad. Was a great App!

### 5/5 — Retirement

*2025-08-22, version 4.10.0*

Great app. Convenient & easy to use. Complete act of company bastardry to retire app & force users to supply an interest free loan to transurban inc.

### 5/5 — Great app. Sad to see it go.

*2025-08-21, version 4.10.0*

This app made recording and paying my tolls easy. I’m a casual toll road user, only travelling in them a few times a year. I didn’t have to think about it. It took care of everything. Before this app I was always getting charged stupid amounts of late fees for toll sections I travelled and forgot to check in. I will hate to see it go 😞

### 5/5 — The best toll app

*2025-08-19, version 4.10.0*

The best app out there to pay all the toll charges. Why if the app retiring ?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
