# Linxup — user reviews > 77 indexed App Store user reviews of Linxup by Linxup, LLC, rated 4.50/5 from 863 ratings. - Source: https://appshunter.io/ios/app/linxup/id582438937/reviews - App overview in markdown: https://appshunter.io/ios/app/linxup/id582438937.md - Rating breakdown: 5★ 707 · 4★ 50 · 3★ 27 · 2★ 21 · 1★ 58 ## What do users think of Linxup? Overall sentiment: negative **Pros** - ⭐ Great features - 🚀 Reliable GPS tracking - 👍 Easy to use app - 💯 Helpful and responsive support **Cons** - 🐛 App freezes and crashes frequently - ⚠️ Unreliable connectivity and disconnections - 🕰️ Slow app performance and refresh issues - 👎 Poor customer service and support **Commonly reported bugs** - GPS location accuracy issues - Map zooming and address display problems - Frequent app crashes and login issues **Most requested features** - Add geofencing capabilities to the app - Improve route history and driver HOS visibility - Provide live vehicle location updates ## Newest reviews (10 of 77) ### 2/5 — Tech support useless *2025-09-29* Started off great. ELD systems do what they’re supposed to. GPS has issues sometimes. Now I’m unable to log in and track my trucks. Every time I call for tech support, I’m placed on him or someone gives me generic info that isn’t helpful. ### 2/5 — Junk *2025-07-25* Mobile app freezes allllllllll the time. Need to log back in a dozen times a day. Need to delete and re download all the time. ### 3/5 — App has to be reinstalled frequently *2024-05-09* The app works great for the first few days after install. Then it starts freezing up. I have it on 5 diff devices and its the same on all of them. Love it when its working like it’s supposed to. I’ve made sure the app is up to date, and my devices are fully updated with full signal. I hope they can work this out and figure out what’s going on. **Developer response:** Thank you for taking time to leave feedback for us on the app. We released v4.7.3 after you left this review that has multiple fixes in it, one of which should resolve this for you. If you see it continue to happen you can contact our Support teams at 877-732-4980 or by email support@linxup.com. ### 2/5 — 1step forward, 2 steps forward. *2023-08-18* Every time you upgrade the program, you mess up what you had. ### 2/5 — since no support available *2023-05-19* … pls be advised that on iPhone 12 Pro the map zooming has been broken in the latest update. While my trucks are physically in Maryland, they show up as being in Canada if I zoom out enough. Pls fix asap, thx **Developer response:** Thank you for taking time to leave feedback for us on the app. You can contact our Support teams at 877-732-4980 or by email support@linxup.com. We had a bug impacting zoom functionality on the Map tab that was quickly identified and fixed in app update v4.4.10. Please update your app and let us know if you're still seeing any issues. ### 2/5 — Still new but missing *2023-03-19* The last eld we had I could see the drivers hos on the manager side. I wish Linxup had this available. It’s great to see where they are but it helps to see how much time they have left. **Developer response:** Thank you for taking time to leave feedback for us on the app and letting us know you'd like to see hours of service for our ELD solution. We will look into adding this to the app. ### 5/5 — Great app! *2022-06-21, version 4.3.9* Easy to use app that provides us visibility to our trackers and gives us access to what we need when away from a PC. ### 3/5 — App doesn’t refresh fast enough *2022-05-06, version 4.3.8* I have strong cell data signal and app doesn’t give me real time location. @ Desktop works fine. ### 1/5 — Horrible *2021-06-28, version 4.2.9* This app is terrible. It was actually a great app until they call theirselves upgrading it. The app is not accurate it always freezes up. You have to keep deleting and reinstalling the app. ### 1/5 — Save your money *2021-06-01, version 4.2.9* Useless app and trackers, with the app never refreshing and always freezing and refusing to load vehicle info. Takes restarting the app multiple times to receive updated GPS info. ## Most critical reviews (10 lowest-rated) ### 1/5 — Connecting *2025-09-08* Keeps disconnecting ### 1/5 — DO NOT BUY *2025-05-30* Do not buy device does not work. They are only out to take your money. They will not refund and won't take the device back. Stay away. This is a scam. ### 1/5 — STAY AWAY SCAMMERS *2025-02-09* After they collect your money expect them to block your number very unprofessional they don’t know anything about the product so when you call for help they are very unprofessional and disrespectful because they don’t know anything about the ELD WORST EXPERIENCE EVER STAY AWAY ### 1/5 — Unreliable *2025-02-08* The app does not work reliably and support rep response is often “boilerplate” speech. No real solutions. Seems to me that they do not have enough qualified people to operate and fix their service. ### 1/5 — Unreliable service at best *2025-02-05* This service has been unreliable at best. The app doesn’t work frequently and you have to call support to get your gps to track properly. The company doesn’t support their product, they put the responsibility of notifying them that their app and tracking devices don’t work and still bill you in full without crediting you for time the device isn’t working. When I cancelled my account, I was billed in full for another month and told by the customer service supervisor that no refund would be issued even though their product hasn’t been working correctly since September. Very disappointing customer support and product. Not worth the cost. ### 1/5 — Owner *2023-12-18* We love the service ### 1/5 — I have been trying to cancel *2022-07-23, version 4.3.11* I have been trying to cancel my subscription for almost a year: I was with them now for 2 years and half , when trying to cancel they want me to pay cancellation fee $450, this is ridiculous, I told them I have only left 5 months and I can send the device back but no one listen. Do not sign up with them, I move to OneStepGPS they are awesome . ### 1/5 — Zero customer service *2022-05-21, version 4.3.8* Have had service with Linxup for 5 years. Cancelled because the will not answer or return support calls. We were shipped free updated GPS devices. Old devices showed where every truck was at live. New devices show where trucks were an hour ago. Called support every day for 5 days. Always a recording, never a call back. Bye Linxup! ### 1/5 — App Updates are horrible *2022-04-10, version 4.3.8* The updates have made the app version useless. I wish they would go back to the pervious version as others have said and complained about ### 1/5 — Frustrated? Yes, yes I am. *2021-10-07* We signed up two years ago, back when they had good reviews. Started out fine, then they “upgraded” the app. I’m not sure what is better about it, but we are not impressed. What finally drove me to post a review was losing the signal to all of our trackers yesterday. No one answered the tech support line at 2:39 PM Central time. After 11 minutes on hold, they disconnected my call. But I DID get a nice salesman to answer when I called back and selected ‘sales’ rather than ‘service’ on the phone menu. His advice was to just keep calling, and suggested calling at 4:30 PM Central time, when he thought they might be less busy. They used to have 24 hour tech support, But now the recorded message says they are closed and their normal business hours for tech-support are 7 AM to 7 PM Monday through Friday, and 8 AM to 5 PM on Saturday. I chose not to leave a voicemail message, even though the recording said they would get back to me within one business day. 14 hours later, I still don’t know where our trucks are. Maybe they should put more resources into tech support rather than sales, and try to earn some good reviews again. **Developer response:** Thank you for letting us know that your trackers have lost a signal. With the username you're using for the App Store, we're not able to find your account and get this fixed. We see that you're having difficulty reaching support by phone and apologize for the trouble that has caused you. Would you send us an email at support@linxup.com so that we can help get this resolved for you? ## Most praised reviews (10 highest-rated) ### 5/5 — Great App! *2025-03-18* To those below saying Linxup are scammers and don’t know their product clearly don’t know what they’re talking about. I’ve been using Linxup for years and the app keeps getting better and better (to be fair it used to be a complete dumpster fire of an app years and years ago). I’ve never had to reinstall it, ever. Maybe users just have no idea how to use tech, let alone a phone with an app on it? My trackers always update as they’re supposed to so if you’re having issues, perhaps it’s a user issue and not a company issue. These things don’t work in a parking garage or a warehouse because #technology. I’m not sure what you people are expecting but don’t pull a Boomer and think the magical tracking device is broken when you have it in a concrete box or tin can. Get with the times. Linxup is great and much better than any alternative. Ask me how I know… ### 5/5 — A1 GPS service *2024-01-26* Great features easy to use app very helpful and reliable for any business **Developer response:** Thank you for taking time to leave feedback for us on the app! ### 5/5 — Really solid app *2023-01-30* I use Linxup to make sure my family is driving safely and it works great. We have their dashcam installed and can view videos of any potential issues, which was very handy to be able to show the police immediately when someone ran a red light and crashed into me. They make app updates pretty regularly and are constantly adding new functionality. No complaints. **Developer response:** Thank you for taking time to leave feedback for us on the app! ### 5/5 — Update. App is now back to amazing! *2022-11-22* You will read several reviews of a terrible app that this company has produced. It used to be amazing. They have reworked it and it is back to being very well done. It’s easy to use. Easy to track. Easy to set up Geo fences. Easy to use overall. I find ita vast improvement compared to the last update which probably helped to nearly eliminate this company. As long as they keep up the good work, good for them. I wanted to offer an update to my last review which outlined a terrible and maddening experience. **Developer response:** Thank you for taking the time to leave feedback on the app. We are disappointed to learn you're not finding it easy to use. Will you please provide us with some more details about what you're finding not easy to use in the app? If you'd rather, you can contact us at 877-732-4980 or by email support@linxup.com ### 5/5 — Good *2022-10-24, version 4.3.12* Thanks ### 5/5 — Improving Every Update *2022-10-08, version 4.3.12* The app is consistently being updated for the better. It was pretty buggy/laggy/terrible about a year ago and today it’s night/day different, and for the better. Keep the updates coming! Hopefully one day we get live-updating trackers instead of them refreshing every minute or so. ### 5/5 — Best app period *2022-08-31, version 4.3.11* I’m given the service five stars because I don’t think there’s a better app I could get for my vehicle for the price and for the quality. ### 5/5 — Perfect for teenage drivers *2022-08-21, version 4.3.11* Have busted my 17 year old multiple times. Has served its purpose. ### 5/5 — Good For A Mobile App *2022-07-26* First off, I’d like to say that this is GOOD for a mobile app. I get more features on my desktop, but that seems to be the industry standard with most things software services. What I really like about this company is that they seem to be constantly improving upon the app and brining over features from their desktop to their mobile app. It occasionally has some bugs, but I let their tech support know and they seemed to come out with a fix pretty quick. Overall, would recommend. **Developer response:** Thank you for taking time to leave feedback on the app! ### 5/5 — Works as promised. *2022-06-23, version 4.3.9* I’ve used linxup for years. It’s been a valuable tool for our company. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*