# LionNation Official App — user reviews > 56 indexed App Store user reviews of LionNation Official App by Orlando City SC, rated 2.20/5 from 141 ratings. - Source: https://appshunter.io/ios/app/lionnation-official-app/id1454834946/reviews - App overview in markdown: https://appshunter.io/ios/app/lionnation-official-app/id1454834946.md - Rating breakdown: 5★ 35 · 4★ 5 · 3★ 5 · 2★ 8 · 1★ 88 ## What do users think of LionNation Official App? Overall sentiment: negative **Pros** - 👍 Easy to access tickets - 👍 Good for team news - 👍 Rewards system is cool - 👍 Functional and informative - 👍 Amazing app for team info **Cons** - 🐛 App crashes frequently - 🐛 App won't open - 🐛 Login issues - 🐛 Tickets not showing - 🐛 Loyalty program not working - 🐛 Points not updating - 🐛 UI is dull and boring - 🐛 Ticketmaster integration issues - 🐛 App freezes on loading - 🐛 Redownload needed for tickets - 🐛 Poor support - 🐛 No iPad support - 🐛 Casting feature issues **Commonly reported bugs** - App crashes on login - Pass could not be added to wallet - Loyalty points not updating - Rewards grayed out - App freezes on loading screen - Tickets not showing - App won't open - Casting feature disconnects - App closes immediately **Most requested features** - More team news and content - Overhaul UI/refresh it - Add player professional history - Improve iPad support ## Newest reviews (16 of 56) ### 2/5 — Loyalty program not working *2025-03-07* Ok app but the loyalty section never works. I have plenty points to redeem but all products/experiences are grayed out and I can not click on them…. Annoying! Please fix! ### 2/5 — Broken Garbage *2024-03-01* I was trying to browse the rewards but the app won’t scroll the rewards up. I can see a second row but can’t read the descriptions. I forced quit the app and tried again. For a moment, it worked and then just stopped. Multiple forced quits later and still can’t get it to scroll the list. What’s worse is that they seem to have killed the website that you used before the app. So no real way to browse rewards despite all the points I have. ### 1/5 — Many issues *2024-02-27* This app doesn't refresh the content as I am hoping for. I shouldn't have logged tickets twice for it. There is a huge performance drop when you try to scroll some tabs. Did you ever have a quality assurance team to test this app? ### 1/5 — App is broken *2024-02-21, version 2.3* App does nothing. Can’t log in to see season tickets. Just sticks at loading. ### 1/5 — Doesn’t stop loading *2024-02-19* Recently bought season tickets and the loading screen for registering, does not stop. It’s annoying because the only place to register is through the app. Hopefully they fix this fast ### 1/5 — So far, so bad *2024-02-19, version 2.3* No stars if I could. Can’t see my tickets at all. Stuck on the loading screen. Hopefully OCSC does better than this app this season. ### 1/5 — Terrible *2024-02-11, version 2.3* Does not work. No other way to see season tickets. 👎🏼👎🏼 ### 1/5 — App simply doesn’t work *2024-01-30* Tried creating an account to access tickets that were transferred to me. Unfortunately I waited about 15 minutes while the app was “loading” on my home wi-fi. Deleted the app and logged into my ticket master account instead to access the tickets. Please remove this app, it’s simply a brick. ### 1/5 — Can’t register a new account *2024-01-29, version 2.3* I can’t make a new account. Tried on different devices, just gets stuck at “loading” ### 1/5 — Worse App ever don’t ever buy tickets like seriously *2024-01-15* Worse app ever I bought tickets for the season and my brain is hurting trying to get my tickets I wish I would have never bought these season tickets . Ive called left voicemail and email no answer called more than 70 times no answer I called through business hours and no answer . Unprofessional worst things ever tried logging in and keeps saying loading and a bunch of bluff doesn’t even let me login or go to home page it’s just in the login saving “they were notified and will contact you “ but can read my email and password makes no sense . Support team is horrible . It claims that it’s partnered with Ticketmaster but it’s not I’ve call them my self and that’s a whole different side . ### 1/5 — Broken *2024-01-01, version 2.3* Can’t create account to login, app just freezes on loading screen. Multiple attempts, deleting and redownloading app. It’s busted, hire a team that knows what they are doing! ### 1/5 — Frustrating *2023-12-21, version 2.3* Won’t even let me create a login. Gets stuck on “loading”. ### 1/5 — App never opens *2023-07-16, version 2.0.1* App never opens even after downloading and redownloading it. Nothing I do works. This app finally had an update and DID NOT address this main issue. If I could give it no star review I would. Get it together whoever is in charge of this app. ### 1/5 — Garage app *2023-07-02, version 1.9.1* Points are absolutely useless first. Second the light show says to open app when started never works. Creators of app should be fired ### 1/5 — Absolutely Awful *2023-06-24* The app is awful. When it bothers to actually open you have to log out and back in every time you use it. And the support isn’t any better. Can we please go back to a season pass and paper tickets. At least that’s reliable. ### 1/5 — Unbelievably horrible *2023-06-08, version 1.9.1* App never works, the season tickets never show up. The support is non existent. Just make a better app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash app *2026-07-25, version 2.17* This app is absolutely trash, doesn’t display as it should, missing error message. Really an embarrassment considering it would take about 3 days with AI to build something better. ### 1/5 — Fix your trash app *2026-02-24* Had to download this useless app that appears to have been made by a very unqualified group of programmers because the only way I’m allowed to view my ticket is by adding it to my Apple Wallet but every time I try to add it, it gives me an error saying “Your pass could not be added to wallet at this time. Try again later.” What a ridiculous system you guys have setup. Buying a ticket for a soccer match should not be this difficult. Absolutely pathetic. ### 1/5 — Awful! *2026-02-19, version 2.13* This app crashes every time I try to log in. I really hope I can access my tickets before the 3/1 Inter Miami game. ### 1/5 — About the apl *2025-05-14, version 2.9* I was doing great earning points until it locked out on 1,015 since 5/08/25 i haven’t earn any more points watching news and videos 🙄 ### 1/5 — No access to my tickets *2025-04-12, version 2.9* Poor or no integration with Ticketmaster as claimed. This limits your access to your tickets and the ability to exchange or resell the tickets if you’re not able to make the game ### 1/5 — Worthless *2025-02-14, version 2.8* I have to redownload the app every time I go get my tickets ### 1/5 — Trash *2024-05-08, version 2.4* Firstly, how did I get .9 points? Everything is in full numbers… Have been Unable to enter any sweepstakes for months, tickets won’t update? Was told to uninstall and reinstall, done… still unable to enter sweepstakes? Now I can’t even see my tickets? NEEDS LOTS OF WORK! ### 1/5 — Always broken *2024-04-15, version 2.4* Never gives me my points and always crashes ### 1/5 — Bad app terrible service *2024-03-22, version 2.3* App does not work and when you call OCS they do not answer nor respond to either phone calls or emails. Love the matches but the service is bad and I’ve been a season ticket holder for 4 yrs ### 1/5 — Terrible *2024-03-11, version 2.3* My appoints haven’t updated at all this season and I have gotten no credit for logging in every day. ## Most praised reviews (10 highest-rated) ### 5/5 — Great features *2025-02-23* Love using the app! Super easy to redeem rewards, and I always find the latest team news right away. It’s well maintained and runs smoothly. Ticketmaster can be a little slow sometimes, but it still works fine for me. Overall, it’s a great app for any Orlando City fan! ### 5/5 — Functional, thorough, and informative *2023-04-26* I appreciate this app. It’s one of the better professional team apps out there. I like how you can see the tickets and add them to wallet. The rewards system is a cool aspect and I hope to engage it. Keep up the good work! ### 5/5 — Don’t listen *2022-10-10* Don’t listen to the people who hate it because they are probably fake fans who only support Orlando half way but the true fans don’t care if the app is a bit glitchy ### 5/5 — Amazing App! *2021-08-03* This app is amazing, it allows me to know everything about Orlando City and I am able to follow every step of the team! #GoLions!! ### 5/5 — Enjoying the App *2021-04-23* I’ve been enjoying this app lately, just a suggestion, it would be nice to see all player’s professional history as well. ### 5/5 — Best App!!! *2021-03-31, version 1.6* TeamUp ❤️ ### 5/5 — The best sport app I’ve ever seen *2020-11-11, version 1.0* Congrats Orlando this is the best aports app I’ve ### 5/5 — Excelente app!!! *2020-10-30, version 1.0* App muito bom e prático. Diversas utilidades e bem intuitivo, fácil de mexer. ### 4/5 — Mostly Good *2023-11-25* The app makes it easy to catch up on the latest news and see the upcoming schedule/buy tickets. Haven’t had any issues of freezing mentioned in other reviews. The only issue that’s frustrating is that even when purchasing tickets through the app (which are actually purchased through Ticketmaster), I can’t access my tickets on the app. It prompts to link my Ticketmaster account, but won’t allow me to actually link it/sign into it and the app shows that I have no tickets purchased. Still have to go through the Ticketmaster app/site to access them. ### 3/5 — Needs UI Improvements *2026-01-12, version 2.12* The app does what it needs to do for accessing tickets, buying tickets, selling tickets. But that’s not even a lot because it essentially works through “browser” and the Ticketmaster interface. Ticketmaster does all the work in regard to ticket access. As a fan of Orlando City and a season ticket holder, I would like to interact with the app more for team news, updates, giveaways, articles, content etc. The app has it but it’s just so damn dull. Boring. Yea, my complaints are superficial but it feels like reading the newspaper. This is compared to interacting on other team apps like Manchester City’s, Barcelona, Inter Miami or even MLS’s app. It’s just boring and uninteresting. I often want to open the app to look around and see what’s new with the club or even app features/updates…. I get nothing. Overhaul the UI. Refresh it. Make it pop. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*