# LippertNOW — user reviews > 32 indexed App Store user reviews of LippertNOW by Lippert Components, Inc., rated 2.40/5 from 53 ratings. - Source: https://appshunter.io/ios/app/lippertnow/id867023612/reviews - App overview in markdown: https://appshunter.io/ios/app/lippertnow/id867023612.md - Rating breakdown: 5★ 11 · 4★ 5 · 3★ 5 · 2★ 3 · 1★ 29 ## Newest reviews (12 of 32) ### 1/5 — Worthless *2019-08-03, version 1.01* Would be great if it worked. Instructional videos would be very useful but they don’t play. ### 1/5 — Junk *2018-12-22* Why even put an App out if it isn’t throughly tested. With the other reviews already posted and no developer response to any of it, this tells me that they don’t care or find it to be a low priority in their quest to make mediocre products. This App, if it even opens has a very long lag time. If your lucky it won’t crash when you make a selection. ### 1/5 — LCI *2018-11-04* I was hoping having this app would assist with my new RV. Every time I open a video it crashes. I have an iPhone 6 with the latest updates ### 1/5 — App crashes *2018-10-14, version 1.01* Every time I try to play a video on my iPhone 8 with iOS12.1 the app closes. Please fix. ### 1/5 — App doesn’t work! *2018-10-08* This is a VERY POOR replacement for documentation! I’m not keen on electronic documentation, but if it works then so what? However, this app is virtually unusable! ### 2/5 — Vidoes crash app *2018-07-30* If you try to watch a video the app crashes. Too bad as there are a lot of useful ones available. Nice idea, poor execution. ### 1/5 — Customer service *2018-07-24* Received wrong camper tie down. Called and submitted online request for help. Remained on hold for 10 minutes only to be transferred and on hold again, and then disconnected. Called back and on hold now for 15. Not sure if anyone is there. ### 1/5 — Waste of time *2018-07-24* Just downloaded this app and when trying to open up the leveling section the app just closes up. Hope this could be fixed because I could really use some extra help with our new fifthwheel’s leveling system ### 1/5 — Don’t bother *2018-06-24, version 1.01* Lags and crashes. Don’t bother. ### 1/5 — App Crashes Every Time *2018-06-20* App opens very slowly. When I try to watch video on leveling and stabilization, app crashes and closes every time. I am using iPhone 6S with latest IOS update. I will wait hopefully for an update. ### 1/5 — Garbage app *2018-06-15, version 1.01* If it even bothers to open, it crashes when trying to play any video. ### 1/5 — Worthless *2018-05-26, version 1.01* Didn’t cost me anything but time. Still worthless. Every time I try to open a video it crashes. Better to just use YouTube. ## Most critical reviews (10 lowest-rated) ### 1/5 — No use *2021-07-17* You can not even run the equipment from the app. Why make an app that has no use I can buy the products online instead of a stupid app. ### 1/5 — Unusable *2021-07-09, version 2.1.9* Links lead directly to “502 Bad Gateway” messages. Fraudulent. ### 1/5 — Huh? *2021-04-18, version 2.1.9* Clunky. Can’t even remotely find what I am looking for. ### 1/5 — Useless App and No customer service at all!!! *2020-09-27* Don't waste your time on this one. Absolutely no response to emails. Just delete it. ### 1/5 — Great opportunity for improvement *2020-07-26* Just downloaded the app. The OneConnnectHotspot does not have a manual on this app. The app happily suggests a chat. I type in my question but no response. Worthless. ### 1/5 — What happened? *2020-04-25* I was able to use this app in the shop to assist in diaging many different issues we come across daily. I was able to find most of what I needed fairly easily. The update hit and the whole app went to crap. It’s virtually unusable now. ### 1/5 — Useless *2020-03-13* The app has updated on the iPhone and makes it useless. We are a Mobile RV Service and have used this out in the field tons of times for parts look up and manuals. Someone did not think this one threw and test it. ### 1/5 — New update broke app on iPhone X *2020-02-26* The app updated automatically a day or two ago and now it is totally unusable. I am an rv technician and I used to be able to pull this app out to help diag problems that came into the shop but now it’s unusable. It has always had its quirks to work but now it’s not even remotely usable ### 1/5 — Mr. Jim *2020-02-25, version 1.01* New update will not download V.2.0.8 ### 1/5 — Great idea,if it worked *2020-02-07, version 1.01* Videos don’t work. ## Most praised reviews (10 highest-rated) ### 5/5 — Super Handy when not near a PC *2024-03-26, version 2.1.17* This app is super handy to have on your phone when you’re trying to look up documents or technical guides when not near a pc. You can also order things on the fly from this app as it’s got the store on it as well. This also has access to the instructional videos that’ll loop you straight to the YouTube channel videos Lippert has made, great app to use as a tech or customer as it’s packed with useful information in the palm of your hand. ### 5/5 — Exceptional Experience *2021-03-31* Definitely highly recommend the this app. My experience with Customer Service was exceptional! No long wait times or crazy amount of automated prompts to go through before you reach someone. With the app and the customer service provided, our auto leveling system error was cleared with ease. Even better, the customer service provided a great learning experience too! Thank you John and Lippert team! ### 5/5 — Works as intended *2020-08-31* Not sure why the low rating but I have recently downloaded it and works great ### 5/5 — customer service via the internet *2020-06-25* i had ordered parts from lance for my slide in wall schwintek! when i got them they were damaged ! i was not hopeful at all to get much help from lance. i emailed lippert for help that evening the next day a lady a miss or Mrs Tamara doesn’t matter with in minutes this customer service person immediately solved the problem ordered the replacement parts and they are being shipped to me . This all happened within minutes. whom ever gets this email i would appreciate you passing it on to a supervisor !!!!!! This is the second time i have been saved by lippert customer service and my only regret is i didn't order it from lippert in the first place i won’t make the mistake again. Most places to place an orders and receive help takes numerous phone calls and many bouts of phone tag. This is not true with lippert the quality of service i have received two times in the past few years is more than just good its great. You either hire qualified and intelligent customer service people or have one of the best training program coordinators in the business. i am truly amazed ! i hope to get my replacement parts to complete the order before the end of the week. ### 5/5 — A must have life saver *2018-07-18* A must have life saver for every RV’r with a 3.0 leveling system. A very sensitive and delicate is temperamental. This app can walk you through quick fixes. ### 5/5 — Very handy *2015-01-14* Has pretty much everything you need for your RV. ### 5/5 — Good function for the purpose. *2014-08-18* This app serves an easy to use interface and is easy to navigate. ### 5/5 — Great app *2014-04-29, version 1.0* Love the videos for their products. Great content and helps with marketing their products. ### 3/5 — Videos Don’t Play *2019-08-07* The videos would be helpful, however, none will play on iPad or iPhone. What a shame. ### 3/5 — Update *2018-01-30* Needs to be updated for the newer phones and operation systems but, other than that works well. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*