# Lisek: Zakupy Online z Dostawą — user reviews

> 70 indexed App Store user reviews of Lisek by Zorro Delivery sp. z o.o., rated 3.80/5 from 27 ratings.

- Source: https://appshunter.io/ios/app/lisek-zakupy-online-z-dostawa/id1440810117/reviews
- App overview in markdown: https://appshunter.io/ios/app/lisek-zakupy-online-z-dostawa/id1440810117.md
- Rating breakdown: 5★ 17 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 6

## Newest reviews (11 of 70)

### 3/5 — Fees

*2026-01-19, version 5.9.1*

Overall its decent delivery app with broad amount of goods, but fees are incredible. I have never seen in my life such amount of fees:

Service fee, PURCHASE SERVICE FEE, winter fee, package fee, delivery price.

So for order of 50PLN you’ll get 20PLN bill on top of it. Which is much higher then in other apps

### 4/5 — Feedback

*2025-05-23, version 5.2.1*

Have few bugs, but overall good

### 3/5 — Good bad

*2025-03-09, version 5.1.1*

All is good until you order late or on a Sunday. You pay for priority and after two hours nobody even picked up your order. Why give priority option, for which I need to pay if you know nobody will deliver. 
Otherwise it’s a good app.

### 5/5 — Awesome project!

*2023-03-11, version 3.9.0*

I order a lot from your app and besides some minor issues (like one product not being delivered) that happen very rarely I’m very impressed with the offered service. A special shout out to your amazing Customer Support who is doing a wonderful job! Thanks and keep it up!

### 5/5 — Great service app

*2022-10-15, version 2.64*

When you need or feel like something but can’t leave home, Lisek will bring it to you shortly. My pets, me and my guests have benefitted from it a lot since long. Service support is very much hands on to help out immediately if there is an issue - however having issues is sth that happens rarely with Lisek. Give it a try!

### 4/5 — It was the best app for delivery but started going downhill

*2022-09-10, version 2.64*

Yesterday I did order a bunch of stuff and 2 ice cream which cost ~50zl. However, they did not bring ice cream and even charged me with it. Yet, they did respond quickly and told me they’re refunding (still waiting) and gave me a coupon. I do really like the app and service. But I hope they will solve their customer burden and delivery times will turn back to normal. I do recommend to use.

### 3/5 — Pomimo wylaczenia powiadomień w aplikacji nadal otrzymuje powiadomienia z promocjami

*2022-07-14, version 2.60*

Pomimo wylaczenia powiadomień w aplikacji (unsubscribe from newsletter) nadal otrzymuje powiadomienia z promocjami. Warto to poprawic.

### 5/5 — The best of the best

*2022-07-12, version 2.59.2*

So glad they’re here, I literally buy stuff few times a day. It’s so convenient, especially if you just found out, that you don’t have an ingredient for something you’re cooking at the moment. 10/10 recommend

### 5/5 — The fastest delivery in Poznań!

*2022-07-03, version 2.58*

The fastest delivery!  And also one of the few available in Poznań on Sunday.  All products are delivered in good quality!  Friendly courier carefully handed me the order.  Thank you for not leaving me hungry tonight!  :)

### 5/5 — Fast as hell

*2022-06-08, version 2.55.1*

Sometimes even too fast. Barely I’ll make out of bed and they are at the door.

### 5/5 — It’s like a dream

*2022-05-29, version 2.55*

This is what simple day to day use technology is all about. I wake up, crave something. Order and it’s with me in around 10 minutes. It’s actually wild when you think about it. It’s a logistical wonder. Amazing idea, excellent execution! The basket interface could look more modern though. Nevertheless 10/10 app. Thank you for the virgin mojito gift lol

## Most critical reviews (10 lowest-rated)

### 1/5 — Хуже доставкой не пользовался.

*2025-09-14, version 5.6.0*

Сделал заказ, было указано время ожидания 30 минут , жду заказ 3-ий час
Поддержка работает на ужасном уровне.
Никому не рекомендую использование этой доставки

### 1/5 — Disappointed

*2024-12-21, version 4.11.1*

There are a lot of annoying notifications and it’s not possible to turn them off.

### 1/5 — Dlaczego nie mogę anulować zamówienia?

*2024-12-15, version 4.11.1*

Ta aplikacja istnieje od lat, a mimo to nadal nie mogę anulować zamówienia. Moim zdaniem jest to podstawowe wymaganie.

### 1/5 — Czas dostawy jest wiecznie przeklamany.

*2024-07-11, version 4.6.0*

Zaczyna sie od 40min zamiast 20, a po godzinie zamraza sie na “15min od Ciebie” notorycznie. Przestaje uzywac po tej dostawie bo jest to kompletna strata czasu. Inne sklepy mowia uczciwie jak dlugo zajmie dowoz zamiast nabierac klientow w balona!

### 1/5 — Doesn't work

*2023-09-02, version 3.22.7*

I tried ordering groceries with the welcome coupon, then it said that it was already used for my address (maybe by my flatmate, disappointing, but fair enough). So it took the coupon back, but when I tap "order", nothing happens.
Additionally: first message I saw after registering was an error message that disappeared faster than I could read it.
The "one last craving" option works so well that it showed up twice

### 1/5 — Drogo

*2019-02-21, version 1.6*

Wszystko jest droższe niż w zwykłych sklepach, a jeszcze + dostawa, no nieee, zróbcie normalne ceny!

### 2/5 — Good service, terrible app

*2024-03-27, version 4.2.2*

App is clunky, products in wrong categories. The translation is made by someone's cousin, since Ggle Translate would do a much better job (zapiekanka is not "a casserolle", there is no such thing as "sure full" and "delicatessen" is not what you think it is, grammar is a thing. Highschoolers have a better grasp of English. All the promos and deals are in Polish only.

### 2/5 — App is fine, but service terrible

*2023-07-30, version 3.21.3*

It has never been 10 minutes for me, it get closer to 100 minutes more often.

On regular day it take more than 30 min to deliver, on Sunday 1,5h at least. 

I love the concept, app works very fine but overall experience is way below even basic satisfaction.

### 2/5 — Clock from another dimension

*2023-07-26, version 3.21.2*

They have different clock that work in another dimension. When you order your groceries and they inform you that there is 30 min delay it’s fair, but when the clock jumping from 30 min to 50 min it’s totally not ok. If you knew it’s 50 you could go to your local groceries.

### 2/5 — Misleading information according to delivery area

*2023-05-29, version 3.14.3*

Hello,

I am very disappointed as I downloaded application according to the information found online that delivery is possible in Warsaw Praga Północ area. When I tried to order it showed me that I am out of scope. Why delivery area is not covering all Praga (as it is stated in description)? As per map I am at the board of delivery and I cannot use application which is very frustrating. Can you extend the area so the description would be true? As it is area with multiple people living here you are loosing plenty of customers because of this issue.

## Most praised reviews (10 highest-rated)

### 5/5 — Fast Delivery and Great promos

*2026-06-05, version 26.22.0*

Arrives on time and in some cases before time. You will always find good promos.
Great application UI, plus point.

### 5/5 — Opinia

*2026-02-20, version 6.1.0*

Rewelacja

### 5/5 — Best app ever

*2025-11-02, version 5.8.0*

This is by far the best app in Poland 🙌🏽 so fast and variety of things to buy. I recommend this so much

### 5/5 — Courier’s Location

*2025-08-19, version 5.5.2*

Please, add feature where clients can see where the courier is coming in the map. Not only estimated time of arrival. Thank you

### 5/5 — Navigation

*2025-02-09, version 5.0.0*

Really good app but I wish that I could see my courier’s location.

### 5/5 — Fantastic service

*2024-08-28*

Awesome app and super convenient

### 5/5 — Lisek app

*2024-06-16, version 4.5.0*

Very good & fast option for lazy Sunday when you forgot to buy something the day before 😉

### 5/5 — Fast delivery!

*2024-05-23*

First time using but will use again!

### 5/5 — Life saver

*2023-08-25, version 3.22.7*

The app's extensive variety of products ensures I can find everything I need in one place. The speedy delivery service is truly impressive, and the courteous couriers have consistently made receiving orders a great experience. This app has been a lifesaver, particularly when I'm feeling unwell or pressed for time. It's become my go-to solution for fast & convenient shopping without leaving home.

### 5/5 — Good app

*2023-05-09, version 3.13.4*

Good app, never had a problem, aside from one time I got someone else’s order but it was quickly fixed. Mistakes happen so I wasn’t upset, never had an issue after that. There are times when the order can take longer than 10 minutes but the app is very transparent about this - from my experience it almost always arrives before the time anyway. I pretty much don’t do essential groceries any other way anymore, who likes to carry heavy bags when you don’t have a car? The couriers are also always nice. Hope it never goes away, it’s such a lifesaver :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*
