# Listerhill Credit Union — user reviews > 68 indexed App Store user reviews of Listerhill Credit Union by Listerhill Credit Union, rated 4.84/5 from 9,371 ratings. - Source: https://appshunter.io/ios/app/listerhill-credit-union/id888114055/reviews - App overview in markdown: https://appshunter.io/ios/app/listerhill-credit-union/id888114055.md - Rating breakdown: 5★ 8,447 · 4★ 618 · 3★ 152 · 2★ 44 · 1★ 113 ## What do users think of Listerhill Credit Union? Overall sentiment: neutral **Pros** - 👍 Great service - 👍 Friendly and professional staff - 👍 Easy to use app - 👍 Convenient online banking options - 👍 Secure and reliable banking **Cons** - 🐛 Face ID/login issues - 🐛 App crashes and glitches - 🐛 Navigation and usability problems with recent updates - 🐛 Inconsistent app performance across devices **Commonly reported bugs** - App not loading or opening - Incorrect account deposits - Persistent login issues **Most requested features** - Ability to set transaction notifications - Improved account management and organization - Seamless integration of personal and business accounts ## Newest reviews (10 of 68) ### 2/5 — Clunky and suffocating *2025-11-06, version 7.93.0.15737* It’s navigable and usable but the credit card account interface leaves absolutely everything to be desired. It is so claustrophobic, unintuitive and it is near user hostile. I just want my credit card stuff to appear with my bank stuff. On what planet would I draw the conclusion that “view cards” is how I view recent transactions. I hate it and I just might pay the card off and drop it just because of the user interface. Credit score be damned. Please overhaul this. I’m begging you. It’s concerning. I need clear options and I need my options to be available to be used. ### 3/5 — It’s good but could be better *2025-07-31, version 7.71.2.14192* I have a loan and the app is the only way I make payments on it. I really would like if it could fix in the account options where it says interest paid or interest due. It always says 0 but when I pay they take money out. Other wise the app is great. ### 2/5 — Please fix the auto log in with Face ID *2024-04-08, version 7.48.1.12418* This has been an issue for over a year, I was patient at first but it’s been way to long to have a simple fix not implemented yet. This use to work fine but now you can only use Face ID populate the username which is useless because when you try to autofill the password it clears at the username field. The app is fine other than that and if this was fixed it would be 5 stars. Only giving two because this seemingly small problem has been a huge pain and it irritates me every time I have to log in. ### 3/5 — What’s up with FaceID? *2024-01-25, version 7.45.1.11578* The app prompts me for FaceID but then makes me put in my password. It’s like I have to log in twice, because it won’t even let me enter my password until it reads my face. Other than that, pretty solid app ### 3/5 — Simple *2023-10-18, version 7.43.0.11370* It’s easy convient but glitches a lot ### 5/5 — Love the new app!! So user friendly!!! I enjoy doing business at LHCU thank you🫶🏼👍🏼 *2022-09-09, version 7.17.2.8796* I’m looking forward to our future 🙌🏼 ### 5/5 — The app is SO easy to use. *2022-07-19, version 7.14.2.7691* The Listerhill app has made managing my money so easy. I have really enjoyed being able to bank 24/7 from my recliner or while working or away on vacation. The Listerhill app is my absolute favorite. ### 5/5 — Financial Needs *2022-07-13, version 7.14.2.7691* I have been doing business with Listerhill for years and I would highly recommend them for ALL of you financial needs! They are all so friendly and will treat you right! Hamilton and Winfield Alabama office’s are awesome to do business with!!! ### 5/5 — Mike Creecy *2022-07-05, version 7.14.2.7691* Listerhill Credit Union is outstanding financial institution. ### 5/5 — Loyal member for years *2022-06-24, version 7.14.2.7691* I love the app. I won’t lie there are issues SOMETIMES & I do really wish I could set notifications when my money is being used in my account… for example I also bank with Regions and when I use my card I receive a text stating how much was used. It’ll be helpful due to the app sometime having minor issues… love member since 2015! ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing a Basic Feature *2026-07-18, version 7.107.0.17502* The year is 2026. All self-respecting financial institutions allow their customers to reset debit card pins from within their app. And yet, this app does not. This is especially egregious for Listerhill because their ATMs require the stupid pin. ### 1/5 — . *2026-03-22, version 7.102.16758* Doesn’t accurately track over weekends. Functionally useless during that time. ### 1/5 — AI integration *2025-12-31, version 7.93.0.15737* With the addition of AI integration has ruined this app. My balance is never correct anymore. The will be ghost charges. Then the charge will show up days later from where it was from. However we will have pending charges now that don’t reflect the balance. My wife can open our account and it will have a different balance. This app was fine until you dipped your toes in ai. Maybe you don’t need to fix something that’s not broke. ### 1/5 — Going backwards *2025-11-26, version 7.93.0.15737* The app has regressed. You can no longer see pending transactions on your account. Absurd. What good is a bank or app if you can’t get the services you need conveniently? ### 1/5 — Annoying app *2025-11-20, version 7.93.0.15737* So many issues with this app. My biggest frustration is everytime I log in it wants me to change my passcode. I will log in and two days later it’s saying too many failed attempts. So annoying!! Please fix ### 1/5 — Annoying app *2025-11-01, version 7.93.0.15737* So many issues with this app. My biggest frustration is everytime I log in it wants me to change my password. It says too many failed attempts but there’s no way I save my passwords so I know I’m not putting them in wrong. So annoying. ### 1/5 — It’s good but could be better *2025-09-23, version 7.71.2.14192* I have a loan and the app is the only way I make payments on it. I really would like if it could fix in the account options where it says interest paid or interest due. It always says 0 but when I pay they take money out. Other wise the app is great. The app keeps making me reset my password everytime I log in. This app is ridiculous please fix these bugs. ### 1/5 — Wrong account deposit *2024-01-30, version 7.45.1.11578* The teller put a CASH deposit into the WRONG account and caused me to have an overdraft! I will be coming into Listerhill in the morning for this to be fixed! ### 1/5 — Poorly designed App *2023-10-20, version 7.43.0.11370* I find the app to be lagging and not user friendly enough. App also suddenly will not log in with Face ID. 1 star for the app is being generous when comparing to other banking apps. ### 1/5 — Needs update *2022-11-14, version 7.20.2.9473* Face ID does not work to log in on iPhone 14 pro max. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2024-04-03, version 7.48.1.12418* I love the great service ### 5/5 — Listerhill employees *2024-03-18, version 7.48.1.12418* Always great and friendly and Professional. ### 5/5 — good bank to bank with *2024-01-24, version 7.45.1.11578* the best bank in north alabama i bever have to go in, you can do everything in the atm . not so good to give loans if your credit is not perfect, ### 5/5 — Easy to work with *2024-01-18, version 7.45.1.11578* Love this bank. Local people are great and it’s just all easy. ### 5/5 — It’s never working correctly *2023-01-04, version 7.20.2.9473* It’s never working correctly I still end up having to call the bank!! ### 5/5 — Transferring funds. *2022-12-22, version 7.20.2.9473* Very simple and helpful. It saved me from having to drive to the bank. ### 5/5 — My Listerhill credit union *2022-11-01, version 7.17.2.8796* They have always been their when I need them. Always letting me know when I am doing business with the Erin people. Keep my money safe. Thank you far a great banking experience. ### 5/5 — Just a share holder *2022-10-24, version 7.17.2.8796* I am very pleased with Listerhill Credit Union. I am able to check on my account at anytime that I desire. It’s simple and I can do my banking right from my phone, drive through or if I need to go inside to see a staff member or loan officer that is possible too! ### 5/5 — 5 stars *2022-09-25, version 7.17.2.8796* This is a great app because my face can open it but the only downside of this app is that no more transactions past 12:00pm. Which is unfortunate it reminds me of my mother who cuts off the wifi and is a big control freak like I need a bed time or something. Honestly it ruins my role play experience but oh well. ### 5/5 — Family *2022-09-22, version 7.17.2.8796* Listerhill is family and treats you like family --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*