# LitBuy — user reviews

> 149 indexed App Store user reviews of LitBuy by Hong Kong Haini Technology Limited, rated 4.50/5 from 248 ratings.

- Source: https://appshunter.io/ios/app/litbuy/id6754669130/reviews
- App overview in markdown: https://appshunter.io/ios/app/litbuy/id6754669130.md
- Rating breakdown: 5★ 195 · 4★ 20 · 3★ 9 · 2★ 0 · 1★ 24

## Newest reviews (13 of 149)

### 3/5 — Versandkosten

*2026-08-20*

Ich liebe diese App aber sie Versand kosten sind unverschämt ich habe 80 bezahlt und drei Sachen bestellt ein paar Ballerinas eine Tasche und eine Jeans der Versand hat 80 gekostet ich finde der Preis vom Versand müsste weniger sein sonst findet Mann da echt gute Sachen

**Developer response:** Vielen Dank für Ihr Interesse. LITBUY bietet ausschließlich Kauf- und Transhipment-Dienstleistungen an. Die dadurch entstehenden Frachtkosten hängen mit internationaler Logistik und Transport zusammen. Die Berechnung der internationalen Versandkosten hängt nicht nur vom Gewicht der Ware ab, sondern auch von der Route und dem Volumen der Sendung. Bei teuren Routen oder großen Sendungsvolumen können die Versandkosten entsprechend hoch ausfallen. Nochmals vielen Dank.

### 4/5 — Review

*2026-08-20*

Very good

### 4/5 — Expensive price ship parcel 📦

*2026-08-15*

I recommend to LitBuy to remove the parcel packaging it allow to Lower the price for ship because the price to ship is very expensive
But god service fast ship i like 
Long life to LitBuy 😅

### 4/5 — Bestellung von mir

*2026-08-15*

Hat zwar 1/2 Wochen gedauert aber Qualität top nur die Anziehsachen sind etwas groß sonst hat alles geklappt

### 3/5 — shipping costs

*2026-08-13*

great customer service and good quality products but unexpected shipping costs some of these shipping fees are more than the item it self but other than that it’s great

**Developer response:** Thank you for your kind ratings. LITBUY only provides purchase and transshipment services. The freight generated by transshipment is related to international logistics and transportation, not to do with the price of the goods. The calculation of international shipping fees is not only related to the weight of the goods, but also to the shipping route and the volume of the goods. Hope you could understand it. Thank you for using.

### 3/5 — Mach Versand billiger

*2026-08-06*

Produkte gute Qualität alles ist gut. Versand viel zu teuer. Es lohnt sich fast gar nicht mehr zu bestellen.

**Developer response:** Tut mir leid, dass ich Ihnen eine schlechte Einkaufserfahrung bringe. 
    LITBUY bietet ausschließlich Kauf- und Umladendienstleistungen an. Die durch Umladen erzeugte Fracht bezieht sich auf internationale Logistik und Transport, nicht auf den Preis der Güter. Die Berechnung der internationalen Versandgebühren bezieht sich nicht nur auf das Gewicht der Ware, sondern auch auf die Versandroute und das Volumen der Ware. 
    Danke für die Verwendung.

### 5/5 — Hallo

*2026-08-04*

Gut

### 5/5 — Gut!

*2026-07-31*

Gut!

### 5/5 — Bester Agent

*2026-07-29*

Alles kommt pünktlich an und es ist wirklich günstig ist kein scamm 10/10

### 5/5 — Shoes and shirts

*2026-07-29*

The best quality

### 4/5 — Litbuy

*2026-07-27*

Shipping was alright but make sure to check qc photos, and good quality too so

### 5/5 — King

*2026-07-27*

Sicher zuverlässig

### 3/5 — Good customer support but bad shipping costs

*2026-07-27*

this app has really good customer support but really unexpected shipping costs and they don’t tell you anything about it until it’s shipped and at the warehouse.

**Developer response:** I'm sorry to bring you a bad shopping experience. 
    LITBUY only provides purchase and transshipment services. The freight generated by transshipment is related to international logistics and transportation. The calculation of international shipping fees is not only related to the weight of the goods, but also to the shipping route and the volume of the goods. If the route is expensive or the volume is large, it may result in high shipping costs. 
    You can use our "Freight Estimator" feature to estimate shipping fees.
    Thanks for using.

## Most critical reviews (10 lowest-rated)

### 1/5 — Fraud

*2026-08-15*

Would give 1 star, they make you pay so many times and dont send the product and on top of that they dont issue refunds and customer service is horrible

**Developer response:** I'm sorry to bring you a bad shopping experience. 
    The shopping process in LITBUY is a general process of shipping agent. Please take a moment to go through the new-user guide before placing an order, it will be helpful for your purchase. And If the customer service tells you that you cannot return the goods, it means that the seller does not allow returns. 
    Thanks for using.

### 1/5 — Worst agent known to man

*2026-08-12*

They bait and switch then help the sellers scam you with no returns on the wrong items or u still have to pay to ship the wrong items back use something else..they also cap shipping to the highest prices stay away

**Developer response:** I'm sorry to bring you a bad shopping experience.
    We will not exchange your goods, LITBUY only provides purchase and transshipment services. 
    And If the customer service tells you that you cannot return the goods, it means that the seller does not allow returns. Please ensure that the seller is trustworthy before placing an order. We will do our best to communicate with the seller to ensure your shopping experience. 
    The freight generated by transshipment is related to international logistics and transportation.    
    Thanks for using.

### 1/5 — Nuuuuuuul

*2026-08-10*

T’achète un truc après chaque fois ils te disent paye ça paye ça

**Developer response:** Je suis désolé de vous apporter une mauvaise expérience de shopping. Le processus d'achat dans LITBUY est un processus général d'agent d'expédition. Nous affirmons que LITBUY n'existe aucune charge déraisonnable. Merci d'utiliser.

### 1/5 — DONT

*2026-08-04*

charged me 17$+5$ shipping ok cool then smacked me with 32$ to ship again like what 32$ for sum vietnam kids elbow grease shirt

**Developer response:** I'm sorry to bring you a bad shopping experience. 
    LITBUY only provides purchase and transshipment services. The freight generated by transshipment is related to international logistics and transportation, not to do with the price of the goods. The calculation of international shipping fees is not only related to the weight of the goods, but also to the shipping route and the volume of the goods. If the route is expensive or the volume is large, it may result in high shipping costs. 
    Thanks for using.

### 1/5 — Hurrendeos

*2026-08-03*

I bought something and it was fine until I realised you had to pay extra for shipping like just add it up at the same time and then I can’t withdraw my money back into my bank and a business is taking so long to reply

**Developer response:** I'm sorry to bring you a bad shopping experience. The shopping process in LITBUY is a general process of shipping agent. Shipping costs be paid separately to facilitate you in combining all your items into different parcels. For example, some special items need to be individually packaged and selected for a suitable route for safer transportation. Calculate the shipping cost of the parcel based on the actual composition of the parcel. 
    We have improved our process, now you can choose to return the refund to the original account of the payment method. Our customer service will help you to solve your problems asap. 
    Thanks for using.

### 1/5 — No delivery

*2026-08-02*

It said they delivered it however there is no sign of the delivery and the fact of thr number they told me to call for any issues it said call failed unless they deliver my package i am not changing my mind on the fact that it does not work and unable to do simple things

**Developer response:** I'm sorry to bring you a bad shopping experience. 
    If there is any abnormality in the logistics information of your package, you can submit a 【support ticket】 to contact our customer service at any time, they will help you to solve your problems asap.      
    We will do our best to communicate with international logistics and transport to ensure your shopping experience. 
    Thanks for using.

### 1/5 — Scam jungs

*2026-07-28*

Das ist so große scam app habe was bestelt vor paar wochen habe ich nicht bekommen ich will mein geld zurück die ziehen von da pro produkt 2,22€ versandkosten obwohl die paket hade gar nich bekkomen haben

**Developer response:** Tut mir leid, dass ich Ihnen eine schlechte Einkaufserfahrung bringe. 
    Die Frage des Langzeittransports bezieht sich auf den internationalen Logistiktransport, wir werden unser Bestes tun, um mit der internationalen Logistik und dem Transport zu kommunizieren, um Ihr Einkaufserlebnis zu gewährleisten. 
    Der Einkaufsprozess in LITBUY ist ein allgemeiner Prozess des Versandagents. Bitte nehmen Sie sich einen Moment, um durch den neuen Benutzerhandbuch zu gehen, bevor Sie eine Bestellung aufgeben, es wird für Ihren Kauf hilfreich sein. Es wird erwähnt, dass der Transport von Waren vom Verkäufer zum LITBUY-Lager zur qc-Fotoshooting auch Versandkosten erfordert. Die Versandgebühr, die Sie erwähnt haben, ist 【wahrscheinlich】 dieser Betrag, und wir hoffen, dass Sie verstehen können. 
    Wenn Sie Fragen während der Verwendung von LITBUY haben, können Sie jederzeit ein 【Support-Ticket senden】, um unseren Kundenservice zu kontaktieren, und er wird Ihnen helfen, Ihre Probleme so schnell wie möglich zu lösen. 
    Danke für die Verwendung.

### 1/5 — Successful payment?nahh extra fees

*2026-07-23*

SCAM!! (Not clickbait) I would give it zero or negative stars luckily the settings don’t allow it. I recently purchased a $70 package. They told me it was successful a few days later they are coming up with charges over $10 worth of extra fees after they already told me that my order was successful. I see a lot of people talking about this and all the manufacturers are doing is rubbing off what we are saying. I find this very unprofessional and I would like to know why I wasn’t refunded all of my money being as though I am not willing to pay an extra close to $15 on top of the 70 that I already paid not even sure if it’s gonna make it to my front door or not. Let alone be the quality that I want it to be to pay that amount of money. This is insane. Do not shop here. Under any circumstances.

**Developer response:** I'm sorry to bring you a bad shopping experience. 
    LITBUY only provides purchase and transshipment services. The shopping process in LITBUY is a general process of shipping agent. Please take a moment to go through the new-user guide before placing an order, it will be helpful for your purchase. 
    If you have any questions during use LITBUY, you can submit a 【support ticket】 to contact our customer service at any time, and they will help you to solve your problems asap. We claim that LITBUY DOESN'T exist any unreasonable charges. 
    And If the customer service tells you that you cannot return the goods, it means that the seller does not allow returns. We will do our best to communicate with the seller to ensure your shopping experience. 
   Thanks for using.

### 1/5 — Nah

*2026-07-21*

This shh is a scam

**Developer response:** I'm sorry to bring you a bad shopping experience. If you have any questions during use LITBUY, you can submit a 【support ticket】 to contact our customer service at any time, and they will help you to solve your problems asap. Thanks for using.

### 1/5 — DONT BUY FROM HERE

*2026-07-08*

order a watch from this site shipping took over two weeks and I'm still waiting for my package and they overcharge you so if you wanna be waiting months for your packages buy from here

**Developer response:** I'm sorry to bring you a bad shopping experience. 
    The problem of long haul transport is related to international logistics and transportation, we will do our best to communicate with international logistics and transport to ensure your shopping experience. If you have any questions during use LITBUY, you can submit a support ticket to contact our customer service at any time, and they will help you to solve your problems asap. We claim that LITBUY DOESN'T exist any unreasonable charges. 
    Thanks for using.

## Most praised reviews (10 highest-rated)

### 5/5 — Everything I ordered arrived on time, incredible

*2026-08-26*

Everything I ordered arrived on time, incredible, excellent quality, everything very beautiful and good.

### 5/5 — app is really pretty good

*2026-08-23*

app is really pretty good i give it 8 10

### 5/5 — 👌👌👌

*2026-08-21*

Sehr gute Qualität

### 5/5 — It works as expected

*2026-08-20*

Was nervous about ordering. But all went well and the item well packages and décent quality

### 5/5 — Bester Agent

*2026-08-19*

Schnelle lieferung,Günstiges shipping und Klamotten,Immer Coupons da,Gute Qualität

### 5/5 — Love it

*2026-08-17*

Amazing site very good quality and fast shipping no complaints

### 5/5 — B25

*2026-08-12*

Parfait qualité ++++

### 5/5 — MASTERCLASS

*2026-08-08*

Colis reçu en 2 semaines !!

### 5/5 — Fiable mais cher

*2026-08-08*

Frais de livraison cher, mais agent tres a l’affût et à jour, j’ai eu des nouvelles de mon colis à chaque étape de la livraison, et delai de livraison fidèle à son estimation

### 5/5 — W

*2026-08-05*

W app original stuff

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
