# 淘宝Lite — user reviews

> 104 indexed App Store user reviews of 淘宝Lite by Zhejiang Taobao Network Co.,Ltd, rated 2.30/5 from 205 ratings.

- Source: https://appshunter.io/ios/app/lite/id1021442712/reviews
- App overview in markdown: https://appshunter.io/ios/app/lite/id1021442712.md
- Rating breakdown: 5★ 44 · 4★ 18 · 3★ 15 · 2★ 11 · 1★ 117

## What do users think of 淘宝Lite?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient
- 💡 Useful features
- 👍 Simple and clean design

**Cons**

- 🐛 Frequent crashes and bugs
- 🔒 Poor security and authentication
- 👎 Unreliable and inconsistent functionality
- 💰 Expensive shipping and delivery
- 🤖 Lack of English support

**Commonly reported bugs**

- Login and authentication issues
- Inability to view product details or enter shops
- Frequent app crashes and white screens
- Problems with placing orders and completing transactions

**Most requested features**

- Add English language support
- Improve chat and communication with sellers
- Implement better order tracking and delivery updates
- Provide more payment options beyond China-based methods
- Allow searching and browsing of store catalogs

## Newest reviews (18 of 104)

### 2/5 — 阉割版，各种功能不支持

*2024-06-11*

功能跟广告一起被从原版砍掉了，垃圾玩意

### 1/5 — rubbish app, rubbish good, no customer protection

*2023-06-22*

Hard to use, lots of rubbish goods, and hard to return

### 1/5 — 白屏

*2023-02-06, version 4.30.0*

频繁出现无法查看商品，点进去就白屏。网络无任何问题，进入店铺搜索一切正常，就是点商品就白屏。

### 1/5 — can’t open page

*2023-01-27, version 4.30.0*

垃圾垃圾垃圾

### 1/5 — 区别对待国内外账户

*2023-01-25, version 4.30.0*

国内账户就是淘宝的乐色🪣

### 1/5 — 深色模式

*2023-01-05, version 4.30.0*

没有适配深色模式

### 3/5 — Cannot track deliveries

*2022-10-09*

After latest update I can't track or see my deliveries and movements, please fix asap!!

### 1/5 — 无法聊天

*2022-08-01*

点聊天就显示连接错误，一个销售类app不能跟客服沟通怎么能确定能不能发货，怎么决定能不能买？！

**Developer response:** hi，你好，请到App Store升级到最新版本。升级后如果再遇到不能聊天问题，尝试重启App即可，谢谢你的理解。

### 1/5 — 太辣鸡了

*2022-05-07, version 4.23.5*

辣鸡中的辣鸡，使用体验极差，白屏，屏蔽了别人分享的口令。一星🌟都不想给。

### 2/5 — 真难用

*2022-05-02, version 4.23.5*

不好用。。

### 1/5 — not support for ipad

*2022-04-08, version 4.23.0*

rt

### 1/5 — do not show all products

*2021-10-12, version 4.19.0*

Some products are not shown on Taobao Lite, which are clearly listed on the web page !

### 1/5 — MasterCard Visa authentication page

*2021-08-19*

Does not work. It tries to send authentication to MasterCard secure code, but we get error “your authentication could not be completed because of a system error…”.  Same story w visa.

### 3/5 — 无法查看电子凭证

*2021-06-07, version 4.15.0*

通过淘宝 lite 购买的券，无法查看对应的电子凭证

### 1/5 — total garbage

*2020-12-08, version 4.12.0*

Harder to use than trash

### 1/5 — 给你一星

*2020-10-12, version 4.12.0*

请加入淘金币功能 不加就不改

### 1/5 — Access clipboard regularly

*2020-10-01*

Keep pasting from clipboard every few minutes

### 2/5 — 简单到没有图片发送功能

*2020-06-29, version 4.12.0*

简洁 但和卖家沟通中发现竟然没法发送图片给到对方，想着重新下载正式版的，结果app store又一直无法连接上，崩溃...

## Most critical reviews (10 lowest-rated)

### 1/5 — 最基本的功能都完成不了

*2024-10-04*

到选择支付方式时 点击没用。还大厂呢 核心功能的error handling都做不了？

垃圾

### 1/5 — 用不了

*2024-09-21*

什么破比玩意

### 1/5 — 店铺点击不加载

*2024-05-13*

something bot works.

### 1/5 — Can’t go back after click to a shop

*2024-04-27*

There is a bug : the app can not go back after entering a shop. Have to re- launch app. 
Not convenient to use

### 1/5 — Can’t sign up for it

*2024-03-07*

Either sign and got blocked or keep asking for sign up and log in. So buggy this app, all I want is able to view the products. Why make it hard for us to see it ?!

### 1/5 — sb玩意

*2024-02-13*

阿里倒闭，祝阿里早日倒闭

### 1/5 — 不能领优惠券

*2024-02-02*

比国内版要贵

### 1/5 — 淘宝就没想做好海外

*2024-01-23*

非常差劲，尤其在退货、维权方面，非常混乱，第一次使用就碰见了骗子商家，已经两个半月，淘宝lite完全没给我处理明白；要是淘宝不想做海外，就直接把app停了吧，别在这坑人了

### 1/5 — 垃圾Rubbish

*2024-01-20*

Be careful of being cheated. Things are cheap, but transportation is expensive. The pitfall lies in transportation.

### 1/5 — Can’t log in, can’t receive ver. Code.

*2023-10-21*

It’s not usable.

## Most praised reviews (10 highest-rated)

### 5/5 — Can’t explore SHOP pages!

*2024-04-04*

Individual items explored just fine. While entering into a shop, app pages show nothing but a circling icon！

### 5/5 — 用起来还行，只是不如大陆版功能多。

*2023-11-19*

总体说来还行，就是没有比较直接的物流和商家沟通页面。

### 5/5 — 这么简洁还不好吗？

*2019-10-22, version 4.12.0*

这么简洁还不好吗？

### 5/5 — simple but useful

*2018-04-22, version 4.2.1*

this app is faster than the big taobao,and it dont have much usefulless function or ads,thats awesome.

### 5/5 — Always Taobao

*2017-01-01*

If you want to buy cheap things from China

### 5/5 — Nice app

*2016-12-09*

Good

### 5/5 — 非常好 速度也算快

*2016-12-01*

👍

### 5/5 — Good

*2016-11-28*

En

### 5/5 — 好用

*2016-11-19*

有了世界版后买买买更方便，一点都不卡，给5分好评

### 5/5 — Great

*2016-11-10*

Love this shopping app you can buy anything!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*