# Little Caesars Pizza — user reviews > 2,327 indexed App Store user reviews of Little Caesars Pizza by Little Caesar Enterprises, Inc., rated 4.80/5 from 803,470 ratings. - Source: https://appshunter.io/ios/app/little-caesars-pizza/id992600579/reviews - App overview in markdown: https://appshunter.io/ios/app/little-caesars-pizza/id992600579.md - Rating breakdown: 5★ 714,861 · 4★ 45,341 · 3★ 12,765 · 2★ 4,892 · 1★ 25,611 ## What do users think of Little Caesars Pizza? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient pickup - 🚀 Quick ordering - 👍 Good app design **Cons** - 🐛 App crashes and bugs - 🐛 Order issues and mistakes - 🕰️ Long wait times - 💤 Lack of customization options - 🤖 Poor customer service **Commonly reported bugs** - App unable to find or accept user's location - Payment processing errors - Orders disappearing from the app **Most requested features** - Allow customization of menu items - Improve order tracking and notifications - Add support for payment methods like gift cards - Integrate with location services for better store selection ## Newest reviews (10 of 2,327) ### 3/5 — App Needs Improvements *2026-08-24, version 26.16.0* I know you don’t offer extra cheese as an option but let’s consider offer ing “well done” and “add crazy crust seasoning” for pizza add ons. ### 3/5 — Sloppy *2026-08-23, version 26.16.0* So I showed up, lobby had leaves all on the ground, should of been swept up. Could have been busy but looks like it was there all day. Employees aren’t wearing uniforms, they don’t know if I was a secret shopper or not. But dude seriously keep up with how the store looks and how you represent the company. Unprofessional… now on the other hand the pizzas came out okay, some of them were sloppy and falling apart but still overall good. Make some changes please. ### 2/5 — No delivery *2026-08-22, version 26.16.0* You can use pickup but delivery has been broken for like a year now. ### 1/5 — Wrong food *2026-08-21, version 26.16.0* Gave us the wrong food. We didn’t get what we ordered. ### 1/5 — Customer *2026-08-21, version 26.16.0* I ordered the pizza an hour before got there and they told it was going to take another 30 mins they never put it in the oven, the worst little caesars I ever been too they need new leadership or just shut it down ### 3/5 — Exp date problems *2026-08-21, version 26.16.0* I get really frustrated when I try to order a pizza on line. It’s happened more than once, and I feel like ordering from someplace else. The expiration date field only shows the 8 thru the 12 months option. This is very frustrating and I hope you can get this fixed!! ### 1/5 — To much *2026-08-20, version 26.16.0* To many fees ### 1/5 — Bad and rejected *2026-08-20, version 26.16.0* I looked at two of the pizzas before paying and you could see the sauce and dough through the sprinkle of cheese. So I declined to pay. Never seen two pizzas in a row that looked that bad from this location or for any for that matter ### 1/5 — This is NEVER NEVER Hot and Ready *2026-08-20, version 26.16.0* They have really bad customer service ### 3/5 — No one acknowledges *2026-08-20, version 26.15.1* Not a welcoming environment ## Most critical reviews (10 lowest-rated) ### 1/5 — Forgot Password *2026-08-24, version 26.16.0* Will not send an email to my account. If I try to setup an account the message the account already exists. I had a welcome email a few weeks ago so the email address is correct. ### 1/5 — Restrictive billing *2026-08-24, version 26.16.0* You can’t easily order in Canada when your credit cards are issued in the US, because the app only allows you to enter a Canada billing address, doesn’t support Apple Pay, etc. The app seems well designed and easy to use, but needs some modernizing on the payment front. ### 1/5 — Good pizza horrible staff *2026-08-23, version 26.16.0* Placed my order at 7:00pm went through the drive through after about 20minutes I got up to the window and she said they just started…after 20 minutes? She tells me to pull into spot one and there going to bring it out to me it hits 7:30 I’m still sitting and waiting. 7:40 I finally get out of the car and go inside. Finally he goes and grabs my order and it was sitting in a hot hold. Just sitting there. I don’t mind ever waiting for food. But there was no urgency or anything. I work at a restaurant so I respect fast food workers. This just isn’t a good location with good staff at all! ### 1/5 — Pizza was missing a slice! *2026-08-23, version 26.16.0* Picked up our pizza though the drive through and didn’t check it before I got home. When I opened the box it was missing a slice! ### 1/5 — Check the box *2026-08-23, version 26.16.0* I ordered from the app expecting fresh hot pizza’s. My pizza’s were neither. I should’ve known when my order was ready 10 minutes early. In a hurry, I didn’t check the pizza before I made it home. They were old and cold. ### 1/5 — $10 delivery fees! *2026-08-23, version 26.16.0* Almost $10 in delivery fees is insane. $4 delivery fee, $3.35 service fee, and that’s before tip. ### 1/5 — False advertisement *2026-08-23, version 26.16.0* They advertised 2 pizzas 1 topping for $5.99 this special is on the website add the code pizza pizza but when you check out it is $11.99 after all the charges it totals to $23 why advertise.$5.99? They should be sued ### 1/5 — Not customer oriented *2026-08-22, version 26.16.0* No area to make customizations or store requests on order. Calls answered by AI chatbot and rerouted to call center instead of store. ### 1/5 — App *2026-08-22, version 26.16.0* Not sure if the app feature had an outage. Took 15 min to place an order as it was not taking passwords at all. ### 1/5 — Gave my pizza to someone else *2026-08-21, version 26.16.0* Ordered a pizza through the app. Tracked the progress and went in when it indicated it was “being packaged”. Apparently they decided to give my pizza to someone else. Had to wait to get another one made. Would have been nice to receive a coupon or discount for the inconvenience but wasn’t offered. ## Most praised reviews (10 highest-rated) ### 5/5 — Love the App and the Pizza SHOP *2026-08-24, version 26.16.0* I SIMPLY Love that you can order one of their delicious pizzas then pick it up with a code, eliminating wait times even when just picking up and standing in line. I am about to go pick up their thin crust PEPPERONI along with bread sticks and krazy sauce. Just so excited rn, I love their crust it has a secret to it .. to the point of battling the competition to the core. AAA ++++. Go LIL CEASARS 🍕🛸 ### 5/5 — Great service *2026-08-23, version 26.16.0* The lady at the window was very nice. Professional and the food as always excellent ### 5/5 — Good pizza *2026-08-23, version 26.16.0* The best pizza ### 5/5 — Super Nice Zameria *2026-08-22, version 26.16.0* Wrong Pizzas Made-I returned to drive thru to let her know I had sausage pizzas instead of bacon that I ordered. She ask to see just to verify. Then she returned to window stating they weren’t supposed to take them back once a customer leaves with them but her manager Dennis told her she had to take the pizzas back. Probably only to resale to someone else. If I’d thought fast enough I’d took one piece of each pizza & through it on the ground so he couldn’t have resold them. Zameri was so embarrassed to have to tell us that. Please teach Management better practices. ### 5/5 — Fast! *2026-08-21, version 26.16.0* Efficient. Fast. Pleasant employees. Thank you! ### 5/5 — Favorite Pizza *2026-08-21, version 26.16.0* I will forever and always love your pizza ### 5/5 — Great option especially on mobile *2026-08-21, version 26.16.0* Good deals and good pizza for good price especially if you order on mobile app ### 5/5 — Ahead of schedule *2026-08-21, version 26.16.0* Food was done early ### 5/5 — Great location *2026-08-21, version 26.16.0* Always quick and helpful and tasty ### 5/5 — Great experience *2026-08-20, version 26.15.1* Everyone was extremely kind and the man at the counter was ready to kindly and with care take my order. The two pizzas I received were very tasty and looked great! I would highly recommend ordering here during lunch time! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*