# Little Ride — user reviews

> 31 indexed App Store user reviews of Little Ride by Craft Silicon, rated 4.70/5 from 746 ratings.

- Source: https://appshunter.io/ios/app/little-ride/id1130691846/reviews
- App overview in markdown: https://appshunter.io/ios/app/little-ride/id1130691846.md
- Rating breakdown: 5★ 642 · 4★ 50 · 3★ 11 · 2★ 14 · 1★ 29

## What do users think of Little Ride?

Overall sentiment: negative

**Pros**

- 👍 Professional service quality
- ✅ Reliable ride-matching functionality

**Cons**

- 🐛 App crashes and freezes frequently
- ⏱️ Extremely slow app loading times
- 🔐 Login and authentication issues
- 💰 Significant fare discrepancies between quoted and charged amounts
- 📍 GPS location tracking inaccuracies
- ⚠️ Poor UI/UX design and navigation
- 🚗 Unprofessional driver behavior and cancellations
- 📱 App compatibility and installation problems
- ⏳ Long wait times to complete transactions
- 💳 Payment processing failures
- 🔔 Inability to control haptic feedback settings
- 📜 Missing ride history feature

**Commonly reported bugs**

- App fails to open or takes excessive time to load
- Sign-in failures requiring repeated authentication
- Verification code not sending or receiving
- App crashes when selecting destination
- App crashes when inputting payment information
- App crashes after approving ride requests
- Update downloads fail repeatedly
- App closes during food ordering process
- GPS navigation directing drivers to wrong locations
- App unavailability in certain service areas after updates

**Most requested features**

- Specific fare amounts instead of price ranges
- Ability to control haptics notifications
- Access to account information during active rides
- Default payment method in settings
- Ride history visibility in app
- Pre-booking capability before arrival in destination country
- Improved UI/UX design overhaul

## Newest reviews (10 of 31)

### 1/5 — Doesn’t work

*2018-12-12, version 7.6*

Since the update it says that Little isn’t available in my area yet. Very disappointing. Can no longer use it.

### 1/5 — Not able to register an account

*2018-04-03, version 6.1*

Just downloaded the app on my iPhone but am not able to even open an account on it. Please fix this.

### 1/5 — Can't register

*2017-07-11*

Can't register as the confirmation code failed to send multiple times

**Developer response:** Hi Fatou,

Kindly email customer-support@little.bz with your details including the number you are using.

^JG

### 1/5 — Not much use

*2016-12-29, version 2.5*

Why have an app that won't let you search the country you are visiting. Nobody wants to wait until they arrive to book a cab last minute. Poor app!

### 2/5 — Needs lots of improvements...

*2016-12-14*

Used it for the first time and payment did not go through making me waste time at the end of trip and having to then send payment manually. There should be an option to a default payment in settings.
Need to be able to access account info while being on ride...
Please fix bugs or will not use anymore... it's about convenience and reliability...

**Developer response:** Hi babins64,

Thank you for the feedback. Most of the issues you outlined have been put in consideration and implemented in the new version. Feel free to update and tell us what you think of it. 

Sorry for any earlier inconvenience.

### 1/5 — Installation

*2016-12-12, version 2.3*

Cant install

### 1/5 — New version not downloadable !!!

*2016-12-10*

After several attempts didn't manage to download new apps! Whats wrong?

**Developer response:** Hi Rajib Dakua 

Are you still having this issue? Also have you tried the new version? Please do and tell us what you think.

### 1/5 — App isn't downloadable

*2016-12-09*

What's happening? Attempts to update the app keeps failing.

**Developer response:** Hi Minu,

Are you still having this issue? Also have you tried the new version? Please do and tell us what you think.

### 1/5 — Latest update is not working

*2016-12-07*

Does not download

**Developer response:** Hi VirtualGates, 

Are you still having this issue? Also have you tried the new version? Please do and tell us what you think.

### 1/5 — update unable to download

*2016-12-06*

Was a good app until this latest update that simply won't download.Tried severally with no success.

**Developer response:** Hi Antowandera, 

Are you still having this issue? Also have you tried the new version? Please do and tell us what you think.

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t open Just use Uber!!

*2025-11-26*

I have tried to use this app in Kenya and it use to work but anymore it is TERRIBLE!
There is always a problem opening and signing on. The last thing you want to do when getting a cab is stand there for over 5 minutes waiting for the app to open! Then at least 50% of the time there is a challenge signing in. At least the Uber app loads fast and doesn’t require signing in every time you open it!

### 1/5 — Haptics control

*2024-11-22*

Why can’t I manipulate the haptics on the app? Especially when pairing me with a driver!

### 1/5 — Corporate ride but had to pay

*2024-07-06, version 23.0*

Your app is not good. I chose corporate and I had to pay. Every ride up to now has had a problem.

### 1/5 — Double payment

*2023-11-27*

Stop sharing wrong information. The estimated amount and actual amount has a big difference (almost double) what is that? This is simply cheating.

### 1/5 — The worst!!!!!

*2023-01-16*

This the worst app ever by far its laggy it buggy I can’t even get to the app to order it takes so much time to get inside then when you try to order its loading to this just ridiculous 🤦‍♂️🤦‍♂️🤦‍♂️

### 1/5 — Drivers

*2022-09-08, version 15.8*

Your driver ask the client where thay are going and if the trip is return trip they don’t accept they will cancel at the first drop

### 1/5 — Error in sending verification code

*2022-07-22*

I am in the US trying to load this app for my Kenya trip. It kept telling me error in sending verification code. My carrier said they did not block my short message. Any suggestions?

### 1/5 — Keeps timing out

*2021-01-16*

Been trying for an hour to order food using the app. It just keeps timing out and closing before I can complete the order. The UI is also just not user friendly AT ALL!!!

**Developer response:** Hi wasunna, 

Apologies for the less than great experience you had. Kindly email customer-support@little.bz with details of which restaurant and product you were trying to order for a speedy resolution to the outlined issue. 

We look forward to having you on our platform and serving you to the best of our capability. 

Kind Re­­gards, 
^JG

### 1/5 — Downloaded then Deleted!

*2020-09-05*

I downloaded the app, entered my phone number, it gave me error message, then I simply deleted it. 
It’s not tested correctly and doesn’t work. 

Major improvements are required!!!

**Developer response:** Hi Albaraawi, 

Thank you so much for us­ing Lit­­tle. We apol­o­gize for the less than great ex­pe­ri­ence you had on our plat­form. 

I see you are using the App from the United States as shown on this comments. We at the moment are not supporting locations outside Africa. However kindly email us all the details at op­er­a­tions@lit­tle.bz for the necessary action to be taken. We look for­ward to serv­ing you even bet­ter in fu­­ture. 

Kind Re­­gards, 
^JG

### 1/5 — Overcharges and dosent use the app

*2020-03-10*

Didn’t start the trip so he charged four times the fee I paid 800 for the trip and he wanted to fight

**Developer response:** Hi 22223_gujnnkH, 

We humbly apologize on behalf of the less than professional behaviour from your driver. Kindly send an email to operations@little.bz with the details of the Trip and driver so as to allow us follow up. Thank you so much for using Little. We look forward to serving you even better in future. 

Kind Regards, 
^JG

## Most praised reviews (10 highest-rated)

### 5/5 — Drive

*2023-09-08*

Your service is very professional

### 5/5 — Little

*2020-12-23*

It’s an awesome app

**Developer response:** Hi sally saleem, 

Thank you so much for the support and positive feedback 😊😊😊.

We look forward to having you on our platform and serving you to the best of our capability.

Kind Re­­gards, 
^JG

### 4/5 — Fare difference

*2025-04-17, version 25.0*

Fare shown 160 but was charged 250

### 4/5 — Ride Amount

*2023-04-29*

The only thing I don’t like about the app is giving the price range of the ride it pisses me off. You guys should give the specific amount of the ride

### 4/5 — Issue with GPS

*2021-09-02*

Twice in the past week I have pinned my location right to my house gate, but the driver’s map takes the them off course; both times to the same wrong location about 5 minutes away. I then have to give verbal directions to my gate. Which requires them to backtrack.
Update: still the same issue!

**Developer response:** Hi Eshabouk,   

Apologies for the less than great experience you had. Kindly email customer-support@little.bz with all the details for a speedy resolution to the outlined issue.   

We look forward to having you on our platform and serving you to the best of our capability.   

Kind Re­­gards,  
^JG

### 3/5 — Some issues ruin the experience

*2022-10-06*

Unable to find ride history in the app which is quite annoying. 
Drivers available in Dar es salaam are unprofessional and driver/car details often do not match details on the app.
App takes forever to complete a trip. It takes a long time to see how much you owe.

### 3/5 — Little Ride - Corporate

*2018-10-31, version 7.4*

The app keeps crashing. Once you approve a request the apps functionality for requesting for cab disappear. Can be very annoying

### 2/5 — Unable to request

*2019-02-15, version 8.2*

Unable to request a ride ,while selecting the destination app closes automatically,am using iPhoneX

### 2/5 — Pricing

*2019-02-08, version 8.1*

The fares are a little too expensive.

### 2/5 — App crashes regularly

*2017-04-20*

App crashes every time I try to input card payment information; before it would crash every time I opened it but re-installing seemed to help

**Developer response:** Hello Clive046,

This issue was noted and fixed in the subsequent update. Kindly update and try again. We value your feedback to constantly improve on the user experience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
