# Littlewoods: Fashion & Home — user reviews > 71 indexed App Store user reviews of Littlewoods by Shop Direct Home Shopping Ltd, rated 4.78/5 from 21,399 ratings. - Source: https://appshunter.io/ios/app/littlewoods-fashion-and-home/id1142644536/reviews - App overview in markdown: https://appshunter.io/ios/app/littlewoods-fashion-and-home/id1142644536.md ## Newest reviews (16 of 71) ### 5/5 — 5* *2026-03-31, version 4.9.4* Love this company so easy to shop with the credit helps loads esp around Christmas time delivery as soon as possible can’t say anything wrong at all yet and been using it for a few years ### 5/5 — Easy retail *2026-03-20, version 4.9.4* Love Littlewoods Been with them for years never had any problems in all that time . ### 5/5 — Items out of stock *2026-03-17, version 4.9.3* It would be nice to know when items are OUT OF STOCK, when and if they are expected to be back in, or a number/email we can contact. Today after finding what I wanted to order was Out of Stock, I found that you now do items from Yours. I was very pleased to find this out because I’m slightly in the extra size at the moment. I will now keep an eye out in the Fashion side because before I couldn’t order clothes but now I can. ### 5/5 — New app *2026-03-16, version 4.9.3* Easy to use especially for disabled ### 5/5 — Love to shop *2026-03-16, version 4.9.3* Very happy with littlewoods. Like many other customers I have been with L/W for many years. Always satisfied. ### 5/5 — Great service *2026-03-06, version 4.9.3* Easy to order. Speedy delivery & easy to return. They also send voucher codes to customers that pay their account off regularly. ### 5/5 — The Nan *2026-03-02, version 4.9.3* Been with Littlewoods a long time. Quality of purchases always good or better than good. This time I’m buying for my son’s large family. I’m sure the quality of the items will be as expected. ### 5/5 — app *2026-03-01, version 4.9.3* Love the app to shop so easy to use ### 5/5 — Littlewoods *2026-02-26, version 4.9.3* I have shopped with Littlewoods for years they have always been really helpful and I am assured quality ### 5/5 — Great app *2026-02-25, version 4.9.3* First time using app on mobile, easy to navigate. ### 5/5 — Happy *2026-02-11, version 4.9.3* I have been with Littlewoods for around 15/18 years,I can’t go shopping without someone so I shop with them always delivery on the next day or 2 days,I find they prices fair hope to be shopping with them for many years to come., ### 5/5 — Great *2026-01-26, version 4.9.2* It’s very convenient to use ### 5/5 — Great company *2026-01-24, version 4.9.2* Always quality product and delivery is excellent ### 5/5 — Easy peasy *2026-01-19, version 4.9.2* App is easy to follow for orders and paying. Easy to use and keep track of your purchases and payments. ### 5/5 — Brilliant *2026-01-18, version 4.9.2* Loving this Littlewoods account, allows you to get what you want and be able to pay off in small amounts ### 5/5 — Jane *2026-01-15, version 4.9.2* I love this app so easy to use thank you 🤗love the app so easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — What has happened?! *2026-06-29, version 4.11.2* The last few updates have made the app rubbish?! Non stop glitches and it keeps deleting my liked list. Go online, it’s all there. Closed app, restarted app, deleted app, re-downloaded app still not working. What the hell ### 1/5 — Spam texts like you won’t believe!! *2026-03-31, version 4.9.4* Get this app and get an unbelievable amount of texts. Then have them charge you to send “STOP” to attempt to stop them coming through. Absolutely shocking there’s not just a setting in the app to prevent this awful intrusion. Avoid this app at all costs! ### 1/5 — APP *2026-02-18, version 4.9.3* The app does not work it flickers constantly so unable to look at anything . Gave up ### 1/5 — Black converse arrived as White *2026-01-07, version 4.9.2* The filter asked only black shoes and my size. I ordered a pair and when they arrived they were white! I have re ordered and hope these turn up tge right colour. ### 1/5 — Please don’t use buy now pay later. *2024-03-15* Please don’t use buy now pay later. Littlewoods have made my anxiety go through the roof I am a week late with making a buy now payment later payment due to now receiving a reminder to say my payment is due a heads up would of been nice. I am always always on time with my payments but this one time they aren’t willing to help I am a single mum to a 5 year old I suffer from anxiety and the person had said on the phone they could do it in good will - but they are choosing not to. I purchased a hoover through buy now pay later and now the interest has charged me double and the hoover now equals over £900 I cannot afford this I don’t know what I’m suppose to do now. Im willing to pay the orginal amount I have the money for that but cannot afford to pay over 900 pounds but littlewoods are choosing not to help me ### 1/5 — Customer service shocking! *2021-12-09* Wanted to purchase a new settee as mine has seen better days. Found one I liked, I wanted to use buy now pay later option which wasn’t available on the app… I called customer care, explained the situation, only to be told I’ve been EXCLUDED from BNPL purchases, why? because I’ve not purchased anything since February. I’ve made many purchases with BNPL but only as and when needed, i shop within my financial means, and only purchase items that I require that I can’t afford to buy outright eg washing, cooker etc. I have paid everything I have purchased before the the time limit ends and never paid any of the interest that is added to use this service also never missed a payment. To try and attempt to reactive the BNPL on my account I was told to buy items over the next few months (although this will in-cure a debt that isn’t needed especially in a time of the unknown surrounding covid) now this isn’t Guaranteed to work according to a manager, but I have to prove I can make payments regularly and on time, but I’m sure I’ve been doing that in the 7+ years I’ve held my account without any payment issues ### 2/5 — Promo code not work *2026-02-15, version 4.9.3* So I receive letters and text and emails all stating I haven’t used my account for a while and it will be shut down if I do t order something, and they say her is a code to use to get £30 back when you spend more than £30 I spend an hour trying to use the code and it just won’t work, I followed all the terms and conditions for the code, I’v not used it against promo offers or delivery charge, or insurance. But still nothing, just says this code doesn’t work on your basket, no matter what items I pick, so I end up just having to pay the full price for something I didn’t really want but was forced to buy in order to keep my account open, it’s quite shocking really! Littlewoods sort yourselves out! ### 2/5 — Recent experience has been disappointing *2025-07-07* I’ve been a loyal Littlewoods customer, but sadly things have gone downhill. Delivery has become a nightmare since they switched to Royal Mail. Even when I specify where to leave parcels, it’s routinely ignored—leading to items being left outside and, worse, going missing. Not even the Ring doorbell helps, as deliveries are often done carelessly or off-camera. It’s gotten so bad, broken furniture destined for the tip has vanished before I could load it up! To make matters worse, customer service feels deliberately inaccessible. The hours for phone support have been trimmed down to a frustrating window, especially on weekends, and there’s no option to email or even use chat. It’s like they don’t want to be contacted when something goes wrong. I hope Littlewoods rethinks both their delivery partnerships and how they support their customers. The current setup makes it hard to stay loyal. ### 2/5 — Pay date *2024-03-22* I have been a customer for many years now and find this app very handy, the only let down I find is the pay dates not being the same every month for example, I get paid monthly so would like to pay on time every month but with each month passing the app lowers the pay date from say the 28th one month the 25th the next then 22nd and so on then this causes pay fails as I get paid end of month now charging £12 each time !!! It looks to be very thought out for the people on low incomes to fail this and have to pay the extra. Also the dates would work out that eventually you’d end up paying two bills in one month ! Worth keeping an eye out on payments ### 2/5 — The app and the company has its flaws *2023-12-15* The APP. They make it next to impossible to get in touch with any support. There is only 4 options in the “account queries” tab and none of them are what you’d need. At least I don’t. Your constantly being thrown to the phone number - which for someone who has very bad social anxiety, isn’t an option. They claim to offer a relay service but they send you to the ofcom site to read on it yourself, your not told or given any assistance on how to set it up to speak to someone. The company. I’ve been a customer for years, my bills have always been paid on time, I’ve even paid bills early and even went as far as paying more than I should. As a reward for my loyalty to this company - Littlewoods decide to reduce my credit by half without warning, no email, no letter, nothing. And coincidently they done it just before Christmas too. As a customer I find this very disrespectful, especially considering I’ve never given them any problems whatsoever. I’m sure no doubt they’ll have some clever marketing rubbish they’ll have to hide behind that to them justifies their actions - in reality they don’t. It’s pretty clear you get no thanks or even respect for being a good customer anymore, your simply a number to them that they can take advantage of and use to their own amusement as long as we keep filling their bank account. As a recommendation I’d advise anyone to avoid this company from now on until they learn what customer respect is, and don’t use VERY either (they are the same company) ## Most praised reviews (10 highest-rated) ### 5/5 — Great deals *2026-08-31, version 4.12.3* I have been using Littlewoods now for a few years and it’s great you just need to keep an eye out for the good deals when they pop up. Highly recommend anyone use littlewoods. ### 5/5 — Great shopping *2026-06-13, version 4.11.1* The best place to shop ### 5/5 — Nanufi *2026-05-29, version 4.10.0* Love love love ### 5/5 — Online shopping *2026-05-13, version 4.10.0* Been a customer for 20 + years, the app is easy to use. No issues getting refunded when sending items back. ### 5/5 — Littlewoods *2026-05-07, version 4.10.0* I love this company the buy now pay later is good as long as items are paid for by the said date no interest at all lots to choose from been with this company for over 4 years and never had a problem ### 5/5 — Long standing customer *2026-04-29, version 4.10.0* Always happy with my dealings with you and long may it continue ### 5/5 — Chris *2026-04-26, version 4.10.0* Littlewoods treats both new and existing customers right. It’s a must for my family, thank you ### 5/5 — Great selection of products *2026-04-25, version 4.10.0* Always plenty of choice. Sizes are always so easy to order and delivery is fast ### 5/5 — Long time agent *2026-04-18, version 4.9.4* Love littlewoods been an agent for over 40yrs. Love browsing through the app seeing what is new and it’s great to get the offers too ### 5/5 — Exceptional *2026-04-01, version 4.9.4* Love this app easy to navigate always find what I’m looking for --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*