# Liva — user reviews > 94 indexed App Store user reviews of Liva by Liva, rated 4.70/5 from 15 ratings. - Source: https://appshunter.io/ios/app/liva/id1216142622/reviews - App overview in markdown: https://appshunter.io/ios/app/liva/id1216142622.md - Rating breakdown: 5★ 13 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of Liva? Overall sentiment: mixed **Pros** - 👍 Supportive health coaches - 💡 Personalized health plans - 🚀 Motivating and encouraging - ✅ Useful learning materials - 🌟 Life-changing results - 🤝 Community support - 📈 Helps manage health conditions - 🎯 Goal setting assistance - 🍎 Healthy eating guidance - 🏃‍♀️ Encourages exercise - 😊 Positive impact on well-being **Cons** - 🐛 App bugs and glitches - 🤔 Confusing user interface - 👎 Poor app functionality - 📱 Not mobile-friendly - ✉️ Inconsistent messaging/notifications - ⚠️ Generic and unhelpful advice - 😓 Frustrating user experience - 🖥️ No web interface - 🚫 Lacks advanced features - 😠 Patronizing notifications - 📉 Technical issues with video calls **Commonly reported bugs** - Step counting inaccuracies - App crashes or freezes - Cannot upload media files - Video call audio/visual issues - Messages not loading or disappearing - Notifications are inconsistent or incorrect - Login issues (wrong email/password) - Pin code not working after update - Exercise logging issues - App stuck on a specific page - Difficulty differentiating daily/cumulative values - Cannot update daily exercise events - Messages lead to irrelevant app sections - Unstable internet connection errors - Cannot disconnect from Apple Health - Goal setting incorrect initial measurement **Most requested features** - Web interface for easier access - Sync with Apple Watch and other wearables - Improved notification system - Ability to upload multiple photos at once - Edit messages feature - Sort group messages by latest comments - Search functionality in groups - Zoom sessions - More interactive forum - Auto-save questionnaire answers - Allow orientation changes on tablets ## Newest reviews (10 of 94) ### 3/5 — Jeannius24 *2026-06-14* I am going to be finding this a chore to keep looking at it daily and isn’t actually at the moment going to help me until I speak to my coach. It will be good for younger people who love their tablets/computers however, I have found there are one or two pages which do not seem to have a button to get out of so no idea where to go. I actually wanted a group face to face session but the day that this is held in my area I am doing a keep fit class so not going to stop going. ### 2/5 — Very basic app lets down good coaching. Liva need to seriously up their game *2026-04-23* App is very basic. You can't upload multiple photos at once, you can't edit your messages, you can't sort the group messages by latest comments, it's hard to find where things are, there is no website so I have to email myself the PDF training materials so I can see them on a decent size screen. Liva are trying to position themselves as leaders in this marketplace but their app is miles off the pace. Coaching experience is good but I would certainly not recommend the Liva app to anyone who has a choice between it and another provider. ### 2/5 — Don’t really see the point *2026-04-21, version 4.33.0* It encourages me to set targets but there’s not much guidance. The advice is all a bit fluffy. I don’t find the coach’s contribution helpful. Logging my activity is a chore and there doesn’t seem any point in doing it. The activity logging design is poor - can’t tell if I’m looking at calendar week or week to date. The Groups section where people can exchange messages is crude for example there’s no search facility. ### 2/5 — Confusing *2026-03-04, version 4.30.0* It’s not very easy to use- I find it very confusing and I’ve worked in IT my whole life It’s difficult to differentiate between daily and cumulative values ### 3/5 — Not a great app *2025-07-21, version 4.19.0* Nice coach, but rubbish app. Quite a lot of pointless chit-chat going on which is completely irrelevant to me. Doesn’t let you know that you have a message unless you are within the app itself. Confusing messages that say you have a new message when you don’t — or you’ve already read. ### 5/5 — Weight control and life changing *2025-07-21, version 4.19.0* It is wonderful to give time to myself and look agter myself which was possible only by this app. I got motivation and more positivity and spending less time on mobiles and more time to complete the strps goal. ### 5/5 — After the standard programme *2025-05-17, version 4.14.0* This app is so good and although I completed the programme a while ago, having access to the app and some of the information has motivated me to keep going. It’s so good ### 1/5 — Beware *2025-05-14, version 4.14.0* After nine months of Liva I was left impressed with the coach but not with the company. However, I thought I’d try and extend for a while which you can do for £15 a month. But when you try to cancel Liva does not respond and continues to debit the credit card. I’ve emailed them numerous times. I see no other method of contacting them.. All I can do now is complain to the card company. ### 5/5 — Back on track. *2025-05-05, version 4.13.1* Liva has woken me up to a healthy life style. I am more aware of food choices and exercise. Really easy once you get into it. Thank you. ### 1/5 — Bugs need to be fixed *2025-04-23, version 4.13.1* I have been using this app for less than a week and it says unstable internet connection tried to uninstall and reinstall and will not let me back in. Needs to be sorted. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very complicated *2026-08-07, version 4.41.2* I’ve just watched video with ‘how to use’ information & it was much too fast for me to even begin to work out where all the different items were & what I could do. We are not all tech savvy. ### 1/5 — I was expecting this to be about my diet *2026-07-29, version 4.40.0* So it’s useless for my purposes. ### 1/5 — This is not fit for purpose *2026-07-03, version 4.37.0* The step counting does not work. Sometimes it records the number as reported by my iPhone, but mostly it does not. The problem is, since the app does not record the correct numbers, it gives the impression that I am not taking it seriously. Given that my health coach has access to this, and by extension so does the NHS, and my GP, this is unacceptable. I am finding it stressful so its application for a ‘health’ app must be questioned. Can someone tell me if the data is recorded in my health record? Because it is incorrect. ### 1/5 — Much too general *2026-06-14* I was put onto this programme without any fore knowledge because I was a couple of points into the pre-diabetic range. I am not overweight, I don't smoke, don't drink significantly and eat a healthy diet. The one thing I can't do is exercise, because I have ME. I also have to be careful what I eat because I also have IBS. There is nothing in this programme that is of any help, yet I a, having to wade through all the "learning" modules and waste the time of the very sweet coach, just to satisfy my GP. Having very little energy, to waste it on this, is seriously frustrating. ### 1/5 — Useless *2026-05-10, version 4.34.0* I’m not very happy getting bombarded with a lot of messages and programs they don’t meet my needs I am also not very happy doing surveys they are intrusive to me I am disabled and autistic I don’t have the capacity to work you greedy people 😡 ### 1/5 — No one called me at the specified time then I got a email telling me I’d missed it???? *2026-03-04, version 4.30.0* See above ### 1/5 — Not a very intuitive app *2026-02-16, version 4.29.0* I find the app is not very intuitive with lots of bugs. For instance I can’t update daily exercise events because the day has already been populated with the information from the previous day and I can’t change it, either by updating what’s already there or trying to register new data. If I tap on a message from my coordinator it takes me to some random area of the app that is not really relevant to what I want to say to him. All in all it is not a very user friendly app. ### 1/5 — Useless *2025-10-07, version 4.24.0* I found this useless and told them so. I deleted the app two years ago and now they have started texting me to join ### 1/5 — Feedback at end of programme *2025-07-24, version 4.19.0* As above there should be some zoom sessions. ✅ ### 1/5 — Terrible *2025-07-03, version 4.18.0* Laggy UI, message notifications don’t disappear and on top of that you’re constantly bombarded with condescending drivel from “trainers” ## Most praised reviews (10 highest-rated) ### 5/5 — Useful Tool *2026-07-20, version 4.39.0* Really well put together, lots of information and helps me stay honest ! ### 5/5 — Mr *2026-07-12, version 4.37.0* Very good ### 5/5 — Starting Out *2026-04-21, version 4.33.0* My introduction to the Liva app, I’ve completed the forms, made my first appointment with my personal coach all of which has left me feeling positive that here is a structure and personal help to avoid the slow slide to a diabetes diagnosis. Even with a medical condition I’m a mix of hope and determination. ### 5/5 — A big help *2026-04-20, version 4.33.0* Always there when I need someone to talk to even if it’s just to see someone smiling and talking to me as a normal messed up person ### 5/5 — Thank you *2026-04-20, version 4.33.0* The Liva programme is very supportive and helpful. ### 5/5 — Confused *2026-03-11* I really want and need support. But missed my first appt with a health coach. I arranged another date but had to have a different person. I went into the app today to check the date/time but could not find any reference to her or the booking, which is 17 April. Also the app messages to go to the Today page but it does not show in the options. Also this message won’t upload without a nickname but each one I enter is rejected ### 5/5 — Great *2026-02-15, version 4.29.0* Great ### 5/5 — Review *2025-11-24, version 4.27.0* Very practical and usful. ### 5/5 — Fantastic Liva *2025-10-30, version 4.26.0* The help and support I receive from my coach Julia is second to none. I’ve maintained my new healthy lifestyle due to being part of this with food, exercise and clear understanding of how this all matters. Anyone getting this option should choose it as Liva way is the way to plan. ### 5/5 — Tailored health plan *2025-08-02* I was referred to the program by my doctor because I’ve been diagnosed as pre diabetic. Been on it I week and so far it feels very positive. They address your whole health and well-being not just your diet, so exercise, sleep, mental health as well. You get a health coach to give you guidance. I feel like my coach Sadie is really trying to under stand and solve my heath issues and not just sending me a ‘one size fits all’ plan. So far very positive. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*