# Live at Inland Resident Portal — user reviews > 69 indexed App Store user reviews of Live at Inland Resident Portal by Yardi Systems, Inc., rated 4.45/5 from 443 ratings. - Source: https://appshunter.io/ios/app/live-at-inland-resident-portal/id1505884991/reviews - App overview in markdown: https://appshunter.io/ios/app/live-at-inland-resident-portal/id1505884991.md - Rating breakdown: 5★ 304 · 4★ 38 · 3★ 15 · 2★ 7 · 1★ 31 ## What do users think of Live at Inland Resident Portal? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Fast and convenient payment - 💡 Useful maintenance request feature - 🔒 Secure payment options **Cons** - 🐛 Buggy and glitchy app - 💰 High service fees for payments - 🤖 Poor customer service and lack of responsiveness - 📄 Lack of detailed billing information **Commonly reported bugs** - Difficulty adding bank account - Inconsistent balance display - Maintenance request input screen issues - Offline maintenance contact not available **Most requested features** - Edit capability for maintenance requests - More customizable maintenance request categories - Integration with smart home features - Ability to split bills between tenants ## Newest reviews (10 of 69) ### 4/5 — Good app *2024-12-09, version 24.6.1* Solid ### 3/5 — 3/5 *2024-11-01, version 24.6.1* Easy to use but very slow. ### 3/5 — Payment *2024-11-01, version 24.6.1* Easy to use and keep track of payments ### 3/5 — Suggestion *2024-09-23, version 24.6.1* Edit capability would be helpful after a ticket has been submitted. ### 5/5 — Extremely user friendly *2024-07-30, version 24.6.1* Payment options are easily to add ### 5/5 — A *2024-06-25, version 16.8.0* Have always been very responsive to the request! ### 5/5 — Resident *2024-03-04, version 16.8.0* ty ### 5/5 — Simple. *2024-03-01, version 16.8.0* This app has made it incredibly simple to pay our rent. So much easier than the old school way of taking a check to the landlord or even mailing one off somewhere. It can all be done in the fast and it’s easy. ### 5/5 — Easy to use app *2024-02-04, version 16.8.0* I love having the app to make payments, see what’s going on in the community & contact maintanance if needed! ### 4/5 — Can’t do some of the feats *2024-01-03, version 16.8.0* Like Apple Pay orr verify the bank Acc ## Most critical reviews (10 lowest-rated) ### 1/5 — Billing *2026-07-01, version 26.4.0* Account balance incorrect, unable to make payment ### 1/5 — Not User Friendly *2026-06-03, version 26.4.0* App behaves rather archaically. Changes are unable to be made to payment accounts. Account verification deposits are not timely. I’ve been unable to successfully verify any accounts that have been added. There are glitches throughout too. Highly recommend making significant changes. ### 1/5 — Rent payment *2025-11-02, version 25.8.0* Horrible we pay so much in fees and we have to pay a 5 just to pay rent horrible these companies try to make money anyway they can ### 1/5 — Terrible *2025-10-07, version 25.8.0* Everything is so much more difficult than necessary ### 1/5 — Terrible system for payment *2025-01-16, version 24.6.1* Terrible system for payments, I have tried to make the same payment several times and it doesn’t work without any specific reason ### 1/5 — Do better *2024-12-04, version 24.6.1* Horrible app, it works when it wants to and for the price of these places you’d expect more ### 1/5 — Terrible!!! *2024-11-01, version 24.6.1* Nothing works as it should ### 1/5 — This app is ridiculous! *2024-08-08, version 24.6.1* It’s not easy to add a bank account! Then it constantly gives errors. ### 1/5 — Service fee for using a debit card is way too high *2024-02-01, version 16.8.0* To charge 995 for someone to use their debit card and have difficulty setting up a bank account is ridiculous. This system needs to be changed to accommodate not paying $10 a month more than an already high rate for rent. ### 1/5 — Beeping *2024-01-19, version 16.8.0* Beeping from 1202 is driving my family crazy and no one has resolved the issue in months ## Most praised reviews (10 highest-rated) ### 5/5 — Rent *2026-07-02, version 26.4.0* Very easy to pay my rent ### 5/5 — Billy is awesome! *2025-10-28, version 25.8.0* Awesome job! ### 5/5 — Love living here *2025-06-16, version 24.6.1* What a wonderful place to live ### 5/5 — Resident *2025-06-06, version 24.6.1* A great place to live ### 5/5 — Living at Inland *2025-01-02, version 24.6.1* I have been very happy about living at Inland. Issues and concerns that I had in the past have been addressed and resolved! Everything is great! Thank you to everyone at the leasing office for caring about your residents!! ### 5/5 — Fast and Easy *2024-11-01* What a great app! Easy to use! ### 5/5 — Easy to Use! *2024-10-18, version 24.6.1* This Inland App is very easy to use when needing to track anything regarding your apartment. Also, it lets you place maintenance requests instead of having to go to the apartments website or call the leasing office. ### 5/5 — Happy with this *2024-09-01, version 24.6.1* Great, easy and convenient ### 5/5 — Easy way to pay *2024-08-20, version 24.6.1* Makes paying rent and request maintenance work super easy ### 5/5 — Easy to use *2024-08-14, version 24.6.1* Very user friendly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*