# Live Chat Software by ProProfs — LIVE CHAT > Real-time live chat software for businesses to engage website visitors and provide customer support. (iPhone/iPad app by Batia Infotech.) - Source: https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818 (this page in markdown: same URL + `.md`) - Developer: [Batia Infotech](https://appshunter.io/developer/1218142698) - Category: Business - Price: Free - Rating: 1.00/5 from 1 App Store ratings · 7 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 33 MB - Languages: American English - Released: 2010-11-09 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews.md ## What is Live Chat Software by ProProfs? ProProfs Live Chat Software for iPhone allows businesses to communicate with their website visitors and clients in real-time and offer them exceptional customer support on the go. The live chat software for website comes with an intelligent chat engagement feature that helps you to reach out to customers browsing your pages. You can engage visitors, capture leads, monitor operators and much more. Integrating a live help software like ProProfs Chat to your website will allow you to connect with visitors and turn them into delighted clients. Designed for businesses of all sizes, this live chat app allows you to offer customized support to visitors by helping them find anything and everything on your website. With the mobile app, you get to push URLs and use other smart features that help you escort visitors on your website. Your support operators can easily transfer files, send canned responses to frequently asked queries, and transfer chats to other operators that help customers enjoy a delightful support experience. With ProProfs live chat app for iTunes, you can help your website visitors & customers anywhere, anytime. Sending them special offers, answering customer queries instantly, finding out who’s on your website, and more becomes possible with this live chat for customer service app. All your support operators have to do is login to their ProProfs Chat app to start a chat with the site visitors to help them in real time. ProProfs Chat for iPhone offers a series of features and benefits - • Provide live support on the move • Grow leads and get more sales • Instantly resolve client queries • Track and record offline messages • Improve support team’s productivity • Feature to access control panel from iPhone/iPad • Know your website visitors with their Geo location including referrer URL • Invite visitors for live chat • Support multiple visitors through a single operator at the same time • Operator to operator messaging • Push URLS notification • Canned messages/predefined responses • Close chat feature in chat window • Operator logout functionality in operator chat window So, get started and say hello to any visitor using ProProfs Chat. ## Key features - Real-time website visitor communication - Lead capture and engagement - Operator monitoring and management - Customized visitor assistance - File transfer and canned responses - Visitor geolocation and referrer tracking - Push URL notifications ## Recent user reviews (7 of 7) All indexed reviews: https://appshunter.io/ios/app/live-chat-software-by-proprofs/id396424818/reviews.md ### 5/5 — Works gone. *2022-05-10, version 3.0.7* Works fine as a stripped down version of the web interface. ProProfs chat been used here for last 5 years. Not sure where the previous reviewer got his info from as been working ok here for ages. ### 1/5 — this app should be removed from sale *2017-03-12, version 1.5* It has not worked on apple devices since June 2016 The company ProProfs have gone bust ### 1/5 — Awful *2013-06-17* The app is absolutely useless! i attempted to work on the go, got in the system, everything shows up fine and I can communicate with other employees, however as soon as I get a chat transfer to me, the system just closes, and I cannot log in for few minutes. Never got to a user chat. Useless. ### 1/5 — Absolutely useless app *2012-12-20* 1) crashes frequently 2) can not run minimized 3) no notifications due to (2). Bottom line is this software is stupid. Who is going to always run it on screen on mobile device. Of course u need to monimize it. Once minimized it dies. Waste of time and effort. If you guys wanted to write a software for iphone and came up with this, you should better not offer iOS app at all. Miserable app, not only the engine but the UI too - ugly looking useless app. ### 4/5 — Works well but needs a few more features *2011-09-18* The very fact that a chat service offers an iPhone/iPad app is pretty amazing. It's the main reason we chose this service over all of the others. It's great to be able to login with an iPad rather than being tied to a computer. That being said, you do give up a lot of cool features that can be accessed through the PC or Mac versions. These include the option to access custom responses or send a URL to the client. The PC version is extraordinarily rich in customizing options, but none of this is yet available with the IOS version. I can appreciate that an iPhone screen is perhaps too small to make this work. The best way to implement this would be through a full featured iPad version. Perhaps it will come with a future update. But, for now, I'm at least happy that I can monitor our live web support account while using my iPad. In that respect it works quite well. ### 2/5 — Nice app but has major bug *2011-09-16* Cool app but screen freezes often when I'm in a chat! I have to exit then rejoin almost every time and to me that's a major problem because it becomes useless. Hopefully an update comes or I'm switching ### 3/5 — Missing notification *2010-11-15* App seems to work however it is missing the main feature you would want - notification. You need to keep the app running if you want to see a visitor chat request. Update please! ## Frequently asked questions about Live Chat Software by ProProfs ### What is ProProfs Live Chat used for? ProProfs Live Chat is used by businesses to communicate with their website visitors in real-time, offer customer support, capture leads, and monitor operator activity. It aims to enhance customer experience and drive sales. ### Is ProProfs Live Chat free to use? Yes, ProProfs Live Chat is available for free. The application is offered at no cost to users, making it accessible for businesses of all sizes. ### What devices does ProProfs Live Chat support? ProProfs Live Chat is designed for use on iPhone, iPad, and iPod devices. This allows businesses to manage customer interactions on the go. ### How does ProProfs Live Chat help improve customer support? It enables instant resolution of client queries, allows operators to transfer files and chats, and provides canned responses for frequently asked questions. This ensures a delightful and efficient support experience for customers. ### Can ProProfs Live Chat help businesses generate more leads? Yes, the app features intelligent chat engagement to reach out to customers browsing pages, helping to capture leads and convert visitors into clients. It also allows businesses to send special offers. ### Does ProProfs Live Chat offer offline message tracking? Yes, ProProfs Live Chat includes a feature to track and record offline messages. This ensures that no customer inquiry is missed, even when operators are unavailable. ### How frequently is ProProfs Live Chat updated? The latest version of ProProfs Live Chat is 3.1.3, which was last updated on May 9, 2025. This indicates a commitment to ongoing development and improvements. ### What is the age rating for ProProfs Live Chat? ProProfs Live Chat has an age rating of 4+. This means it is suitable for users aged 4 and above, making it broadly accessible for business use. ## Version history (last 5 releases) ### 3.1.3 — 2025-05-09 * minor bugs fixes ### 3.1.2 — 2025-02-19 * Minor bugs fixes. * Improved the device compatibility across the network. ### 3.1.1 — 2024-05-15 Improved the device compatibility across the network. ### 3.0.7 — 2019-01-17 Improved the device compatibility across the network. ### 3.0.6 — 2019-01-10 Improved the device compatibility across the network. ## Apps similar to Live Chat Software by ProProfs | App | Rating | Price | Category | | --- | --- | --- | --- | | [Provide Support Live Chat](https://appshunter.io/ios/app/provide-support-live-chat/id1450503211) | 1.0 (4) | Free | Business | | [Livebeep](https://appshunter.io/ios/app/livebeep/id1179730885) | — | Free | Business | | [Hippo Chat Support](https://appshunter.io/ios/app/hippo-chat-support/id1250463828) | 5.0 (3) | Free | Business | | [LiveHelp100 Live Chat](https://appshunter.io/ios/app/livehelp100-live-chat/id1573880656) | — | Free | Business | | [Mobile Office Pro](https://appshunter.io/ios/app/mobile-office-pro/id1131132715) | 4.9 (7) | Free | Business | | [Pro-face Pitch Pro](https://appshunter.io/ios/app/pro-face-pitch-pro/id1161534942) | — | Free | Business | ## More apps by Batia Infotech - [ProProfs Project](https://appshunter.io/ios/app/proprofs-project/id649384189) - [ProProfs Quizzes](https://appshunter.io/ios/app/proprofs-quizzes/id1255092503) - [ProProfs Help Desk Software](https://appshunter.io/ios/app/proprofs-help-desk-software/id1584325670) All apps by Batia Infotech: https://appshunter.io/developer/1218142698 ## Related topics [batia infotech](https://appshunter.io/ios/topics/batia-infotech) · [batia](https://appshunter.io/ios/topics/batia) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*