# Live360 Assistant — user reviews > 109 indexed App Store user reviews of Live360 Assistant by ShenZhen Lenze Technology Co,.Ltd., rated 1.80/5 from 115 ratings. - Source: https://appshunter.io/ios/app/live360-assistant/id1517969142/reviews - App overview in markdown: https://appshunter.io/ios/app/live360-assistant/id1517969142.md - Rating breakdown: 5★ 15 · 4★ 2 · 3★ 3 · 2★ 17 · 1★ 78 ## What do users think of Live360 Assistant? Overall sentiment: negative **Pros** - ✅ Face tracking works when properly set up - 💪 Sturdy physical construction - 📸 Photo capture functionality - 🎯 Device follows subjects from distance - ⚙️ Manual stand mode works without app **Cons** - 🐛 App crashes frequently during pairing - ❌ No video recording to camera roll - 😤 Requires live streaming only for video - 🔌 Bluetooth connectivity issues - ⚠️ Misleading packaging claims - 🤔 Non-intuitive app interface - 📱 Limited platform compatibility - 🖼️ Poor photo quality through app - ⏱️ Slow/laggy tracking performance - 🚫 Photos/videos don't save properly - 🔐 Forced login to social media apps - 💔 Hardware durability issues - 🌍 App unavailable in some regions - 🎬 Face tracking doesn't work for pets - 🔊 Cannot silence camera shutter sound **Commonly reported bugs** - App crashes on launch or during pairing - App gets stuck on 'discovering device' or buffering - Bluetooth pairing fails or won't stay connected - Photos don't save anywhere on device - Videos don't save after recording - App closes unexpectedly when battery installed - Face tracking inverts and moves away from subject - Manual video recording option doesn't function - Screen recording doesn't save properly - App incompatible with iPhone 12 - Device won't move outside of app control - Forced 3-second photo interval with no control - App requires constant live broadcast connection - Cannot disconnect Bluetooth without turning off all Bluetooth **Most requested features** - Add offline video recording without live streaming - Support for video conferencing apps (Zoom, Google Meet, Teams, Messenger) - Ability to save photos/videos to camera roll - Better Bluetooth connection management with disconnect option - Compatibility with more streaming platforms (TikTok, Twitch, Snapchat integration) - Smoother and faster tracking performance - Manual control over photo capture interval - Support for additional apps (KakaoTalk, WeChat, Snow) - Webcam functionality for computer use - Remove or disable beauty filters - Better app UI/UX design - Comprehensive user instructions - Voice-activated remote control - Ability to use device as standalone camera without app ## Newest reviews (15 of 109) ### 2/5 — Needs a filming option without going live *2024-04-04, version 1.3.1* I tried to use it to film for my YouTube channel (BroMans Block) as my tripod but I wouldn’t let me film on the app and it won’t move outside of using the app I wish it would have a film option not just a going live. It is good because it has a timer for when a takes a photo but I don’t get why you would a moving tripod if your only going to take photos, I don’t see a point to having a tripod that moves for photos. I only wish it would have a video option. ### 2/5 — Saving photos videos *2024-01-07, version 1.3.1* Where do the photos and videos go and is ther a way to change the 3 secs for taking photos ### 2/5 — Not the best one *2024-01-07, version 1.3.1* I won it at Dave and Busters, Expecting it to track my face, But instead it avoids it and moves until i’m fully out of the frame no matter how much i move to be in the frame.. ### 1/5 — Stuck on buffering *2023-03-01, version 1.3.1* Just says “discovering device” and buffering forever and ever and ever and ever… ### 1/5 — التطبيق *2023-02-18, version 1.3.1* م يفتح وحسافة الجهاز اللي شريته. ### 1/5 — Pas de live twitch *2023-02-04* Non compatible avec les lives twitch 😔 ### 1/5 — So bad *2023-01-30, version 1.3.1* Didnt work with iphone camera app, always not responding and crash ### 2/5 — PLEASE MAKE NON-LIVE RECORDING EASY *2023-01-22, version 1.3.1* This app would be faaarrrr more useful if it conveniently - without glitches and with an easy interface - allowed recording video, period, without the need to force a live-watch option using a social media app. SMH. ### 1/5 — Very limited *2023-01-15, version 1.3.1* Cannot even use camera for shooting videos, no preview, only linked to app. Very poor. Don’t buy it is useless ### 1/5 — No video feature and no calling with apps like messenger *2023-01-15, version 1.3.1* Fun rotating stand, very lacklustre APP. Want to use it for video calls NOT broadcasting. Its only useful feature rn is taking pictures. ### 1/5 — why won’t it work with all streaming apps *2022-12-19, version 1.3.1* I amI am a top streamer on another platform and I was very excited to use this until I downloaded the app and realize that you guys don’t even have my app on here what a bummer SUPERLIVE PLEASE TAGGED ### 1/5 — Doesn’t work *2022-10-28, version 1.3.1* I’m really sad ### 1/5 — Disappointed *2022-10-15* Won’t link with my Bluetooth, tried everything. Can only use manually. ### 1/5 — Não funcional *2022-09-24, version 1.3.1* Preço ok, mas a funcionalidade do produto não compatível. Não consigo filmar com o suporte no iPhone somente foto. Essa função não precisamos de suporte não é. ### 1/5 — Disappointed *2022-08-14, version 1.3.1* Can catch video cameraAnd can’t used other apps while using this apps ## Most critical reviews (10 lowest-rated) ### 1/5 — Issues *2025-05-29, version 1.3.8* I have a 360 phone mount but the app is no longer available in my country ( Apai Genie) so was show. To install this but this doesn’t even work for my mount. If anyone else is here for the same thing then don’t waste your time, I have IOS. ### 1/5 — Chinese junk *2024-09-18, version 1.3.8* Just cheaply made & doesn't work. Id like my $40.00 back 🤷‍♂️💵 ### 1/5 — Não vale a pena *2024-07-01, version 1.3.8* Não serve para o iPhone 14 Pro Max. Dinheiro jogado no lixo! ### 1/5 — Doesn’t work *2024-06-24, version 1.3.8* Got the tripod as a gift. Sad because I was very excited to use this. The app doesn’t work like it should. Very disappointing. ### 1/5 — Uhhhh *2024-06-20, version 1.3.8* So when I got the app and I was holding the button for 5 minutes it still did not pare yes with new battery’s ### 1/5 — Where is the Bluetooth? *2024-04-07, version 1.3.1* I tried to use it but I didn’t get the Bluetooth. And once I got it it was a option to go LIVE I just want to film on my phone camera, also it kicked me out as soon as it gave me the option now I can find the Bluetooth! ### 1/5 — Update the app or eliminate false advertising on the packaging *2024-03-29, version 1.3.1* Update the app to fix the false advertising. The box states “Automatically locks in on your face or chosen object to track, record and take pictures. The instructions state”as well as the ability to just use the device’s stand alone camera for recording” If I could give zero stars I would. This was a total waste. ### 1/5 — Absolute Crap *2023-07-30, version 1.3.1* Don’t waste your time. Crap crap crap! ### 1/5 — Приложение НЕ работает *2023-07-24, version 1.3.1* Перебрасывает на сайт ### 1/5 — Trash *2023-05-25, version 1.3.1* Totally trash ## Most praised reviews (10 highest-rated) ### 5/5 — It does what it says *2026-04-18, version 1.3.8* It took a few attempts to get it working. It’s a question of which has to be set up first, the mobile phone camera or the tracker, but sure enough it followed my face around even from several feet away. I tried to get it set up for an incoming WhatsApp video call but didn’t manage it. But will have a go with an outgoing one. ### 5/5 — Best addition *2025-08-27, version 1.3.8* Convenient… sturdy…. User friendly… just make a remote add connection to app zoom etc with voice activated plus remote … when successfully completed y’all can rest assured that my spontaneousness is unrivaled ; coupled that by the two and or the more ### 5/5 — Problem fixed *2024-10-20, version 1.3.8* Great easy product! ### 5/5 — Video Compatible *2021-08-27, version 1.3.0* A lot of the reviews are saying this can’t shoot videos, but it can. If you go to the “manual apps” option and select your camera app, you can start shooting a video and it will follow you around while recording. The app and device work perfectly so far! ### 5/5 — Отличная приложуха. *2021-03-02, version 1.2.6* У меня на андроиде не возникает ни каких проблем. Надо просто приноровиться к поведению робота оператора, и вообще все работает на уровне. Любое приложение на телефоне где есть функция видеотрансляции работает отлично. ### 5/5 — Рекомендую *2021-01-18, version 1.2.5* Работает без проблем. Поддерживает тик ток и Инстаграм. Классная вещь для блогеров. ### 5/5 — Норм *2021-01-15, version 1.2.5* На айфоне 11 работает. Поддерживает Инстаграм и тикток. ### 4/5 — Good but not enough *2026-01-10, version 1.3.8* Please add FB Messenger. I keep waiting for so long ### 4/5 — Wonky, but it works *2021-08-19, version 1.3.0* The app could certainly use a UI update but it does work. Just choose the “camera and other” option and then start broadcasting. Then open camera app it will start following you as you move around. ### 3/5 — Ok *2026-02-24, version 1.3.8* Not intuitive but got it to work on camera not live --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*