# Live800

> Real-time website visitor communication and engagement system for businesses. (iPhone/iPad app by Chengdu Gold Armor Inc..)

- Source: https://appshunter.io/ios/app/live800/id521676896 (this page in markdown: same URL + `.md`)
- Developer: [Chengdu Gold Armor Inc.](https://appshunter.io/developer/521676899)
- Category: Social Networking, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 11.0 · 62 MB
- Languages: American English, Chinese (Simplified, China)
- Released: 2012-05-10
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/live800/id521676896/reviews.md

## What is Live800?

Live800是一款企业级的网站实时交流系统,网站访客只需点击网页中的对话图标,就能直接和网站客服人员进行即时交流,是在线客服,在线营销的有力工具。Live800 for iPhone帮助您脱离桌面电脑,随时随地掌握谁在何时何地访问了您的网站,并可轻松发起主动对话,助您提供更优质的在线沟通品质,降低在线沟通成本,提升客户满意度,赶快来试试吧! 
功能特点:
1.查看谁在浏览网站,并可发起主动对话
2.一个客服可同时支持与多个访客进行对话
3.多渠道沟通无障碍,访客可以使用QQ/MSN与您对话
4.方便快捷的常用语同步搜索
5.查看对话记录和留言信息并可对留言及时回复
我们期待您的意见,若您有任何建议,问题或担忧,请您发送电邮至:info@live800.com或者关注我们的官方微博 http://weibo.com/live800

## Key features

- Real-time visitor tracking
- Initiate proactive conversations
- Multi-channel communication (QQ/MSN)
- Quick response templates
- View chat history and messages
- Respond to visitor messages

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/live800/id521676896/reviews.md

### 5/5 — I love it

*2024-01-29*

It's my favorite customer service application.

## Frequently asked questions about Live800

### What is Live800 used for?

Live800 is a business-grade real-time communication system for websites. It allows customer service personnel to instantly chat with website visitors who click on a dialogue icon, serving as a powerful tool for online customer service and marketing.

### Can I use Live800 on my phone?

Yes, Live800 for iPhone allows you to manage website visitor interactions and initiate conversations from your mobile device, providing flexibility and mobility for customer communication.

### Does Live800 support multiple communication channels?

Yes, Live800 facilitates seamless multi-channel communication. Visitors can engage with you not only through the website chat but also via platforms like QQ and MSN.

### How does Live800 help manage customer interactions?

The system allows a single customer service representative to handle multiple visitor conversations simultaneously. It also provides features to view chat history and messages, enabling timely responses and efficient follow-ups.

### What are the benefits of using Live800?

Live800 helps provide higher quality online communication, reduces communication costs, and improves customer satisfaction by enabling real-time engagement and efficient query resolution.

### Is Live800 suitable for small businesses?

As a free tool, Live800 is accessible for businesses of all sizes. Its features for real-time chat and visitor engagement can significantly benefit small businesses looking to improve their online customer service.

### How often is Live800 updated?

The latest version of Live800 is 5.8.9, which was last updated on December 25, 2023. This indicates regular updates to maintain and improve the application's functionality.

### What devices is Live800 compatible with?

Live800 is available for iPhone, iPad, and iPod devices, making it accessible to a wide range of Apple users who need to manage customer interactions on the go.

## Version history (last 5 releases)

### 5.8.9 — 2023-12-25

1.修复已知问题。
2.添加常用文件功能。

### 5.8.8 — 2023-08-29

修复已知BUG

### 5.8.7 — 2023-05-29

解决了一些已知的bug。

### 5.8.6 — 2023-04-20

修复了一些已知问题。

### 5.8.5 — 2023-02-27

修复已知bug

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*