# Livedrive — Online backup & cloud storage

> Online backup and cloud storage service for automatic file backup and remote access. (iPhone/iPad app by Livedrive.)

- Source: https://appshunter.io/ios/app/livedrive/id338236137 (this page in markdown: same URL + `.md`)
- Developer: [Livedrive](https://appshunter.io/developer/338236140)
- Category: Productivity, Utilities
- Price: Free
- Rating: 4.80/5 from 60 App Store ratings · 119 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 15 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, European Spanish
- Released: 2009-12-22
- Data updated: 2026-07-28
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/livedrive/id338236137/reviews.md

## What is Livedrive?

Livedrive, the leading online backup and storage service, lets you access docs, music, videos and pictures stored on your Windows PC or Apple Mac from anywhere. Our desktop software will automatically back up your important files to your online account, and our iOS app enables you to access those files securely from anywhere. Plus the app can automatically upload your pictures and videos to your Livedrive account.

Livedrive Mobile for iOS lets you:

- Automatically back up all the photos and videos on your iPhone or iPad
- View your photos in full screen slideshow mode
- View and edit your documents anywhere
- Listen to your favourite songs in seconds
- Stream video content on the go
- Share files with friends and family

Please note: This app requires a Livedrive account (monthly or annual subscription required). Mobile backup, file uploads and sharing require a Briefcase or Pro Suite account.

## Key features

- Automatic file backup
- Access files from anywhere
- View and edit documents
- Stream music and video
- Share files securely
- Automatic photo/video upload

## What do users think of Livedrive?

Overall sentiment: negative

**Pros**

- 💾 Unlimited storage capacity at reasonable price
- 🎵 Media streaming functionality (music, videos, photos)
- 📱 Cross-device file access and synchronization
- ⚡ Fast desktop backup performance
- 🎬 Video streaming works well on supported formats
- 👍 Simple and intuitive interface (when working)

**Cons**

- 🐛 Frequent app crashes and freezes
- 🔓 Persistent login and authentication issues
- ❌ Files fail to open or display errors
- 🔋 No background backup service, drains battery
- 📊 Poor customer support and slow response times
- 🎵 Limited music player functionality (no skip, repeat, shuffle)
- 📁 Clunky file management and navigation interface
- ⚠️ Data corruption and incomplete uploads
- 🔐 No biometric security (face/fingerprint unlock)
- 📱 Inconsistent performance across iOS devices
- 💳 Aggressive billing practices and unclear terms
- 🎬 Video streaming fails on many formats
- 🖼️ Poor image viewing and thumbnail support

**Commonly reported bugs**

- Login credentials not recognized despite being correct
- App crashes when opening documents or files
- Files fail to open with 'invalid account type' error
- App freezes when accessing backed up files
- Password reset functionality broken
- Constant logout after updates
- Mobile backup notifications appear but feature unavailable
- Video streaming fails with 'file too large' errors
- Photo upload crashes the app
- Music playback stops when app is closed or phone locked
- Documents edited on PC won't open on mobile
- File corruption during backup process
- App incompatible with iPhone 5 screen resolution
- Connection failures with message 'folder is empty or connection failed'
- Verizon iPhone compatibility issues
- Incomplete file uploads without error logging
- App not remembering login details after update

**Most requested features**

- Biometric authentication (face/fingerprint unlock)
- Background backup service without keeping app open
- Batch photo upload capability
- Music player with skip, repeat, and shuffle controls
- Playlist creation and management
- File sharing and email functionality from app
- Download files to device storage
- Thumbnail view for browsing folders
- Full-screen image viewing without toolbar
- Video playback with proper format support
- Admin dashboard access in mobile app
- Text file editor within app
- Better search functionality
- Backup logs to track failed files
- Screen rotation support for videos
- AirDrop support and iOS 7+ UI redesign
- Storage usage display
- Password protection for app access

## Recent user reviews (10 of 119)

All indexed reviews: https://appshunter.io/ios/app/livedrive/id338236137/reviews.md

### 1/5 — Can never open documents on App

*2020-09-19, version 5.6*

Always an error when opening excel or word files on the App. Phone App is useless.

### 1/5 — Meh

*2020-08-04, version 5.5*

This app seems to be here only to be able to list it as a feature on livedrive’s subscription. In 2020 there’s still no face or fingerprint unlock. If there are issues with some file while doing a backup there’s no log to check what was that file. There’s no background service so to backup you need to keep the app open, draining your battery. Last but not least, the music app is hidden under “more”, it stops playing if the phone is locked or the app isn’t open, and music controls are only on the playlist so if you close it you cannot control the player.

### 1/5 — Appalling Support !!!!!

*2018-05-17, version 3.7*

I PAY £49 A YEAR (FOR THE LAST 5 YEARS) FOR A FULL BACK UP THEN LAST DEC THEY STOPPED MY BACK UPS BECAUSE I HAVEN’T UP GRADED THE SOFTWARE. ZERO HELP SO I HAVE PAID FOR A BACKUP IM NOT GETTING VERY POOR SUPPORT!!
THEN THEY HAVE THE CHEEK TO EMAIL ASKING FOR PAYMENT FOR NEXT YEAR Mmmmmmm I WOULD BE PAYING FOR NOTHING DON’T THINK SO.....

### 1/5 — Worst cloud storage ever

*2017-03-20, version 3.3.0*

I was with livedrive for over 3 years to find when I needed my data 20% was corrupt . My data had not uploaded properly as there desktop software misses uploading files. I wouldn't recommend this service to anybody. I now have an amazon drive account which is unlimited data and it don't  ignore files while uploading. If you want your data stored correctly and intact avoid at all cost

### 1/5 — Caveat emptor

*2016-09-08, version 3.1.0*

I foolishly signed up on some 5-year deal, paid $447 five years ago. I didn't use the service, and never heard from livedrive again. But I did hear from my credit card, because another $447 charge popped up out of the blue. No warning, no nothing.i tried to cancel the account but was "told" that the payment for the next 5 years would not be refunded. I launched a dispute with the credit card company, but was unsuccessful. Livedrive told the credit card company that it was my responsibility to understand the terms of the trial period. Trial period?? That was finished five years ago. I'm not even sure if my account cancellation was successful, but I sure will find out before the next time they come to rob me of $447. Beware this company.

### 1/5 — Poor effort from livedrive

*2016-07-29, version 3.1.0*

This software is a complete wast of time. It continually crashes and simply doesn't work. 
The other cloud server apps are way ahead of livedrive.

### 2/5 — Used to be bettet

*2016-07-01, version 3.1.0*

Big fan on the briefcase.    At one point several months ago; documents edited on a PC stopped opening on my phone. 

Talked to LD.  They can reproduce it but fidnt fix it

Not having access to important information is bad for my paycheck!!     I made a briefcase folder inmy DropBox
And mapped L drive to it and moved the contents over.    All good now.

### 1/5 — Unable to login with this version

*2015-06-27, version 3.0.0*

Used to work, but no more. Have to use Open Access instead.

### 4/5 — Nice improvements

*2015-06-14, version 3.0.0*

I like the interface of the new app design. I would like to see the return of how much space I am utilizing that seem to have gone away.

### 3/5 — Keeps logging me out

*2015-06-04, version 3.0.0*

I love the facility of listing to my music from the files uploaded although it could do with a better UI. But most frustrating part is that since the upgrade, it keeps logging me out and not remembering user details.

## Frequently asked questions about Livedrive

### What does Livedrive do?

Livedrive is an online backup and cloud storage service. It automatically backs up your important files from your computer to your online account, allowing you to access them from anywhere via desktop software or a mobile app. You can also stream media, edit documents, and share files.

### What are the key features of the mobile app?

The mobile app allows for automatic backup of photos and videos from your device, full-screen slideshow viewing, document viewing and editing, listening to music, streaming video content, and secure file sharing with friends and family.

### How much does Livedrive cost?

Livedrive requires a monthly or annual subscription. Specific features like mobile backup, file uploads, and sharing are available with a Briefcase or Pro Suite account.

### What devices is Livedrive compatible with?

The service is designed for Windows PCs and Apple Macs for desktop backup. The mobile app is available for iOS devices (iPhone and iPad) and allows access to your files from anywhere.

### What are common use cases for Livedrive?

Common use cases include automatically backing up precious photos and videos from your phone, accessing important work documents while on the go, streaming your music library on your commute, and securely sharing large files with colleagues or loved ones.

## Version history (last 5 releases)

### 6.12 — 2025-05-15

With every release, we make improvements under the hood and squash any bugs that come up.

### 6.11 — 2025-03-24

With every release, we make improvements under the hood and squash any bugs that come up.

### 6.10 — 2025-03-03

With every release, we make improvements under the hood and squash any bugs that come up.

### 6.9 — 2024-05-16

Bugfixes and performance improvements

### 6.8 — 2023-01-25

Added option to allow collection of analytics data

## Apps similar to Livedrive

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Documents Pro, Download & Edit](https://appshunter.io/ios/app/documents-pro-download-and-edit/id314894105) | 4.6 (4,656) | Free | Productivity |
| [AirDrive - Wireless Hard Drive](https://appshunter.io/ios/app/airdrive-wireless-hard-drive/id781508900) | 1.0 (1) | $4.99 | Productivity |
| [Unzipper: Zip and Unzip files](https://appshunter.io/ios/app/unzipper-zip-and-unzip-files/id1504174241) | 4.7 (185) | Free | Productivity |
| [BeeDrive](https://appshunter.io/ios/app/beedrive/id6444200965) | 2.8 (4) | Free | Productivity |
| [Microsoft OneDrive](https://appshunter.io/ios/app/microsoft-onedrive/id477537958) | 4.7 (486,434) | Free | Productivity |
| [GoAnywhere](https://appshunter.io/ios/app/goanywhere/id1305892010) | 5.0 (3) | Free | Productivity |

## More apps by Livedrive

- [Currys Cloud Backup](https://appshunter.io/ios/app/currys-cloud-backup/id379259106)
- [My Open Access](https://appshunter.io/ios/app/my-open-access/id1282991394)

All apps by Livedrive: https://appshunter.io/developer/338236140

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-28.*