# LiveEngage — Message consumers on the go

> Real-time mobile messaging and consumer engagement for businesses. (iPhone/iPad app by LivePerson inc..)

- Source: https://appshunter.io/ios/app/liveengage/id1279175037 (this page in markdown: same URL + `.md`)
- Developer: [LivePerson inc.](https://appshunter.io/developer/371277911)
- Category: Business, Productivity
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 20 MB
- Languages: English
- Released: 2019-07-29
- Data updated: 2026-07-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/liveengage/id1279175037/reviews.md

## What is LiveEngage?

The LiveEngage mobile app provides real time messaging between you and your consumers anytime and from any location.

Don't be chained to your desk - take your engagements on the go and never miss an opportunity to create a meaningful connection.

Key features:
• Connect using real time messaging with your consumers 
• Receive push notifications whenever your consumers request to connect with you
• View and manage your assigned agents conversations 
• Control your availability, as new connections might come at any time! 
• A seamless match to your LiveEngage web platform

***The app is currently available through an early access program. Contact your account manager for more information***

## Key features

- Real-time consumer messaging
- Push notifications for new connections
- Manage agent conversations
- Control availability
- Seamless web platform integration

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/liveengage/id1279175037/reviews.md

### 3/5 — Unable to login

*2020-05-12*

Hi team not sure why I am unable to login this through my iPhone though all the credentials are correct. Please update

### 5/5 — Keeps logging out !

*2019-12-24*

Review updated*
Been using this and testing it for a month now. The app has been logging out after a few hours. I thought the recent update would address this but apparently not.

**Developer response:** Hello, I am sorry to hear about your negative experience with the LE mobile app. 
The login sessions are set to expire after several hours due to a security policy. There is a way to extend the sessions expiration time, and we are currently working on building a feature that would help solve this pain point. 
We are constantly working to improve the experience and would be happy to share more information about the upcoming features that relates to this issue. 
If you are interested in receiving more information, please send an email to shaia@liveperson.com. 
Thank you again for your feedback and patience.

## Frequently asked questions about LiveEngage

### What is LiveEngage?

LiveEngage is a mobile application that provides real-time messaging between businesses and their consumers. It allows users to manage conversations and their availability on the go, seamlessly integrating with the LiveEngage web platform.

### Is LiveEngage free to use?

Yes, LiveEngage is currently available for free. The app is in an early access program, and users should contact their account manager for more information on accessing it.

### What devices does LiveEngage support?

LiveEngage is supported on iPhone, iPad, and iPod devices. It is designed for mobile use across various Apple devices.

### How often is LiveEngage updated?

The latest version of LiveEngage is 2.4.3, which was last updated on March 20, 2020. This indicates a history of updates, though the frequency can vary.

### What is the age rating for LiveEngage?

LiveEngage has an age rating of 4+. This suggests it is suitable for a wide audience, including younger users, with minimal content restrictions.

### Does LiveEngage have ads?

No, LiveEngage does not contain advertisements. The app is free and does not display any ads to users.

### How does LiveEngage handle consumer requests?

LiveEngage sends push notifications whenever consumers request to connect. This ensures users are immediately aware of new engagement opportunities.

### Can I manage my team's conversations with LiveEngage?

Yes, LiveEngage allows you to view and manage your assigned agents' conversations. This feature helps in overseeing customer interactions efficiently.

## Version history (last 5 releases)

### 2.4.3 — 2020-03-20

The app in now open for all LP accounts with messaging operation (GA)

### 2.4.2 — 2020-01-02

Resolved the issue that in some conversations, previous messages (history messages) were not showed in the transcript.

### 2.4.1 — 2019-12-10

The new app version includes: 
1. Support for sending and viewing secure forms (for accounts that were configured with secure forms) 
2. Support viewing conversations which are not assigned to a skill  
3. Resolve iOS13 UI issues 
4. Resolve login issue for iPhone SE (4” screen) 
5. Additional usability and stability improvements

### 2.4.0 — 2019-11-15

The new app version includes: 
1. Support for sending and viewing secure forms (for accounts that were configured with secure forms) 
2. Support viewing conversations which are not assigned to a skill  
3. Resolve iOS13 UI issues 
4. Resolve login issue for iPhone SE (4” screen) 
5. Additional usability and stability improvements

### 2.3.0 — 2019-09-20

This version includes two highly anticipated features to the app:
1. Photo sharing - Consumers and Agents can now share photos*
2. Transfer to skill - Agents can transfer conversations to a different skill

In addition 
- Push notifications process was improved  
- Additional bugs were resolved 

* The photo sharing is available according to each channel capabilities (there is a current limitation with ability for agent to send photos to Apple Business Chat)

## Apps similar to LiveEngage

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Kore.ai - Messaging and Bots](https://appshunter.io/ios/app/koreai-messaging-and-bots/id1035117318) | 5.0 (1) | Free | Business |
| [Advent Resources](https://appshunter.io/ios/app/advent-resources/id1156265747) | 3.5 (2) | Free | Business |
| [Powerfront Video Assistant](https://appshunter.io/ios/app/powerfront-video-assistant/id1267243283) | 5.0 (1) | Free | Business |
| [My Premier Assn Mgmt App](https://appshunter.io/ios/app/my-premier-assn-mgmt-app/id1563558812) | — | Free | Business |
| [AiChat Conversations](https://appshunter.io/ios/app/aichat-conversations/id1599538666) | — | Free | Business |
| [MyQ2 Support](https://appshunter.io/ios/app/myq2-support/id6447378451) | 5.0 (3) | Free | Business |

## More apps by LivePerson inc.

- [Maven Business](https://appshunter.io/ios/app/maven-business/id1525078498)
- [Conversational Cloud](https://appshunter.io/ios/app/conversational-cloud/id1533849048)

All apps by LivePerson inc.: https://appshunter.io/developer/371277911

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-01.*