# LiveEngage — user reviews

> 2 indexed App Store user reviews of LiveEngage by LivePerson inc., rated 5.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/liveengage/id1279175037/reviews
- App overview in markdown: https://appshunter.io/ios/app/liveengage/id1279175037.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (2 lowest-rated)

### 3/5 — Unable to login

*2020-05-12*

Hi team not sure why I am unable to login this through my iPhone though all the credentials are correct. Please update

### 5/5 — Keeps logging out !

*2019-12-24*

Review updated*
Been using this and testing it for a month now. The app has been logging out after a few hours. I thought the recent update would address this but apparently not.

**Developer response:** Hello, I am sorry to hear about your negative experience with the LE mobile app. 
The login sessions are set to expire after several hours due to a security policy. There is a way to extend the sessions expiration time, and we are currently working on building a feature that would help solve this pain point. 
We are constantly working to improve the experience and would be happy to share more information about the upcoming features that relates to this issue. 
If you are interested in receiving more information, please send an email to shaia@liveperson.com. 
Thank you again for your feedback and patience.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-01.*