# Livegenic myClaim > Insurance claim documentation and processing app for policyholders. (iPhone/iPad app by Livegenic Inc.) - Source: https://appshunter.io/ios/app/livegenic-myclaim/id1238281658 (this page in markdown: same URL + `.md`) - Developer: [Livegenic Inc](https://appshunter.io/developer/891429325) - Category: Business - Price: Free - Rating: 3.50/5 from 6 App Store ratings · 2 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 66 MB - Languages: English - Released: 2017-06-27 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/livegenic-myclaim/id1238281658/reviews.md ## What is Livegenic myClaim? Livegenic myClaim app is designed to help policyholders document and streamline insurance claim processing. Using this app, you can collaborate with the claims representatives by capturing and submitting important loss documentation. You can record narrated video of the loss and explaining it in detail, taking pictures, submitting documents, and exchanging notes and track the status of the claim, and more. For more information, contact the Livegenic Team at contact@livegenic.com ## Key features - Record narrated video of losses - Capture and submit photos - Submit important documents - Exchange notes with representatives - Track claim status ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/livegenic-myclaim/id1238281658/reviews.md ### 1/5 — Doesn’t work *2018-12-15* Sends me link and it makes me go back to the App Store even if I have it downloaded **Developer response:** Hi, We're sorry to hear about your recent experience. Our Support team is glad to assist and we'll be happy to further investigate your inquiry. Please feel free to reach us at: 1(844) 548-3436. Our goal is always to make sure our customers are completely satisfied with their experience. ### 1/5 — Basic functionality doesn’t work *2018-11-08* To use this app you put in your phone number, search for your claim, and get a text message with a link. Then you click on the link, it sends you to the App Store, and then you can click the open button (since you already have the app). And it asks you to enter your number so it can look up the claim. Infinite loop. Did anyone test this even once? **Developer response:** Hi, We're sorry to hear about your recent experience. Our Support team is glad to assist and we'll be happy to further investigate your inquiry. Please feel free to reach us at: 1(844) 548-3436. Our goal is always to make sure our customers are completely satisfied with their experience. ## Frequently asked questions about Livegenic myClaim ### What is Livegenic myClaim used for? Livegenic myClaim helps policyholders document and streamline their insurance claim process. You can capture loss documentation through narrated videos, photos, and notes, and track your claim's status. ### How do I submit documentation with Livegenic myClaim? You can submit narrated videos of the loss, detailed photos, and important documents directly through the app. The app also allows for exchanging notes with claims representatives. ### What devices support Livegenic myClaim? Livegenic myClaim is available for iPhone, iPad, and iPod devices. ### What is the age rating for Livegenic myClaim? Livegenic myClaim has an age rating of 4+, making it suitable for a wide range of users. ### How often is Livegenic myClaim updated? The latest version of Livegenic myClaim is 5.3, and it was last updated on August 5, 2025. This indicates a commitment to regular updates and improvements. ### Does Livegenic myClaim have ads? No, Livegenic myClaim does not contain advertisements. The app is free to download and use without interruptions from ads. ### What is the user rating for Livegenic myClaim? Livegenic myClaim has a rating of 3.5 stars based on 6 user ratings. This provides a general overview of user satisfaction. ### Can I collaborate with claims representatives using Livegenic myClaim? Yes, the app is designed for collaboration. You can exchange notes and submit documentation to work closely with your claims representatives throughout the process. ## Version history (last 5 releases) ### 5.4 — 2026-07-01 -Architectural Enhancements -Bug Fixes ### 5.3 — 2025-08-05 -Architectural Enhancements -Bug Fixes ### 5.2 — 2025-01-29 - Architectural Enhancements - Bug Fixes ### 5.1 — 2024-06-12 - Architectural Enhancements - Bug Fixes ### 5.0 — 2024-02-14 - Architectural Enhancements - Bug Fixes ## Apps similar to Livegenic myClaim | App | Rating | Price | Category | | --- | --- | --- | --- | | [MICA Mobile](https://appshunter.io/ios/app/mica-mobile/id710604756) | 1.2 (56) | Free | Business | | [Roof Hub](https://appshunter.io/ios/app/roof-hub/id1434560046) | 4.9 (1,214) | Free | Business | | [Promatic WorkTracker](https://appshunter.io/ios/app/promatic-worktracker/id1242177424) | 3.5 (15) | Free | Business | | [MICA Mobile for iPhone](https://appshunter.io/ios/app/mica-mobile-for-iphone/id1036379235) | 1.6 (63) | Free | Business | | [Mitigate](https://appshunter.io/ios/app/mitigate/id6502910339) | 2.1 (83) | Free | Business | | [Accuserve ListerMobile](https://appshunter.io/ios/app/accuserve-listermobile/id1063940270) | 5.0 (1) | Free | Business | ## More apps by Livegenic Inc - [Enterprise Inspections](https://appshunter.io/ios/app/enterprise-inspections/id1191771005) - [Hello Live](https://appshunter.io/ios/app/hello-live/id1292305921) - [Hello Now by Hello Claims](https://appshunter.io/ios/app/hello-now-by-hello-claims/id1330964070) - [UCS Live!](https://appshunter.io/ios/app/ucs-live/id1378203901) - [RSIG Inspect Me](https://appshunter.io/ios/app/rsig-inspect-me/id1455829140) All apps by Livegenic Inc: https://appshunter.io/developer/891429325 ## Related topics [bpasclaims](https://appshunter.io/ios/topics/bpasclaims) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*