# LiveHome — user reviews > 214 indexed App Store user reviews of LiveHome by Converge Beauty Limited, rated 4.40/5 from 3,283 ratings. - Source: https://appshunter.io/ios/app/livehome/id6446077149/reviews - App overview in markdown: https://appshunter.io/ios/app/livehome/id6446077149.md - Rating breakdown: 5★ 2,582 · 4★ 182 · 3★ 116 · 2★ 64 · 1★ 339 ## What do users think of LiveHome? Overall sentiment: negative **Pros** - 👍 Good product quality - 🚀 Exceeded expectations - 🚀 Great HD video - 🚀 Nice clear picture - 🚀 Functional and well-built **Cons** - 🐛 Connectivity issues - 🐛 Password/login problems - 🐛 Unreliable app and camera - 🔋 Poor battery life - 💰 Expensive subscription - 🤖 Lack of customer support - 🤖 Difficult setup **Commonly reported bugs** - Camera not working properly - App crashing or not loading - Subscription issues and billing problems **Most requested features** - Support for multiple users/devices - Integration with smart home platforms - Improved night vision and motion detection ## Newest reviews (14 of 214) ### 1/5 — Too much notifications *2026-06-09* Why keep notifying for the subscription? And why notification have 5 second before i can skip them ? I paid for this product and this is not a free app which you can push your ads in it ### 1/5 — PAY WALL! *2026-06-07, version 2.3.2* Requires a subscription just to see live feeds. As if purchasing the camera were not enough. Just terrible. Do not get this product. ### 1/5 — Sends me a notification every day to watch an advertisement. *2026-06-07* This app is so obnoxious that you’re better off going to your local hardware store and just buying a bluetooth doorbell with a chime, because the video and remote notification doesn’t work without the app. I don’t want this piece of invasive garbage on my phone. ### 1/5 — Camera *2026-06-01* This camera is absolutely awful I wouldn’t advise anyone to purchase it. The camera constantly turns itself off if it deems there’s too much motion which completely defeats the purpose of the camera in the first place. Offers no security to my home as you can’t count on it not disabling motion or human detection without your consent. Will definitely not be renewing my subscription & will purchase a new camera ASAP ### 1/5 — Paid for 1 year subscription but still no access *2026-05-29, version 2.3.2* Paid for 1 year subscription but every time I try to access it will ask me to subscribe again ### 1/5 — Ruim *2026-05-22* App não notificou a campainha tocando por diversas vezes, mas fica infernizando todo santo dia com notificação pra fazer assinatura… não nos dá nem opção de desativar essa praga de notificação ### 1/5 — Terrible *2026-05-22, version 2.3.2* The bell works, but the camera worked maybe three times has to keep being charged when it rains. It needs to be taken down. ### 1/5 — Fix it. *2026-05-22, version 2.3.2* Why oh why has it been updated that the 3 icons are now across the live screen. Makes no sense. The purpose of a camera is to see images. Not your 3 icons ? ### 1/5 — These cameras upset me *2026-05-16, version 2.3.1* Skips doesn’t work well at all and I hear a car go by but won’t see it on camera. I’m very disappointed!!! ### 1/5 — It is just rubbish, I don’t recommend anyone use rubbish Kement. *2026-05-13, version 2.3.1* I don’t recommend anyone to buy rubbish app it is missing a lot of time , it is just rubbish app. I add many time camera but when need chat got message said you don’t have advice. Also let me see events I don’t recommend anyone use this rubbish app. It is just rubbish and dirty app I recommend everyone don’t pay any money for this app because you will missing many times , never recorded 24 hours, between 00.00 to 7.00am you missing this time . ### 1/5 — Doorbell *2026-05-13, version 2.3.1* Since the new software update and this new app it’s not been working properly have reported this and followed all the instructions that they give works for a while but then stops completely and now saying it’s off line have tried restarting it still not working properly customer service is very poor I have paid my subscription for the year and trying to get a parcel refund with no luck when you try and message them they say the times are 09.00 to 17.00 but you don’t get a response till the early ours of the morning just very frustrating and poor customer service ### 2/5 — Door bell Rings *2026-05-11, version 2.3.1* The doorbell rings but no video records for years I paid for the video recording and I don’t get no video recordings. I did contact Customer service April 5, 2026 but have not gotten no reply. ### 4/5 — Très bien *2026-05-06* Parfait ### 1/5 — Avoid. *2026-05-04, version 2.3.1* Works for a year then stops unless you buy a subscription. No mention of this at purchase point of course. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless service *2026-07-23, version 2.3.2* This App has never worked their service is terrible and equipment very weak, useless. I regret buying it. ### 1/5 — Not worthy *2026-07-19, version 2.3.2* It worked for a little while and then stopped sending notifications when somebody was at the door. ### 1/5 — It is just rubbish, I don’t recommend anyone use rubbish Kement. Don’t buy this rubbish App. I Advic *2026-07-13* I strongly advise everyone to avoid the Live Home (Kement) app, as they are nothing but I feel them just a group of thieves. Despite me paying for full-year cloud storage for both my camera and doorbell, they abruptly canceled my service after only two months. They are now dishonestly demanding that I pay again for coverage that should have lasted until 2027. Beyond the stolen money, this is a completely rubbish app that constantly fails to function. It rarely records throughout the night, leaving huge gaps in my security between midnight and 7:00 am. Even when I try to access my event logs or use the chat feature for support, the app simply claims that I do not have a registered device. The reliability of this platform is non-existent, and the cloud storage is a total scam. You will constantly find yourself missing vital footage because the system simply stops working whenever it feels like it. Do not waste your hard-earned money on a service that provides zero value and will leave you feeling cheated and completely unprotected at home. Please do not trust this company with your security or your finances. I have had a terrible experience with their dishonest billing practices and broken software, and I do not want anyone else to fall victim to their traps. Save yourself the headache and frustration by finding a reputable, trustworthy company that actually honors its subscription agreements and records consistently. ### 1/5 — Not good *2026-07-09, version 2.3.2* I paid for a year but nothing works it logs me out and says account expired. Save your money. This has not been a good experience. ### 1/5 — Subscribe Too expensive *2026-07-04, version 2.3.2* Has no external storage, has been using it but now asking me to subscribe wish is too expensive ### 1/5 — Useless waste of money *2026-07-02* I purchased this item and got the membership and the device does not do what it says it does and i have contacted support and got no response. Absolute waste of money do not bother buying ### 1/5 — Poor *2026-06-30, version 2.3.2* How does anyone get in contact with them? I’ve been trying to get a refund because it doesn’t work and I can’t get to anyone not even on the apps chat ### 1/5 — App is a Scam *2026-06-28* LiveHome Plans are a scam. You have to subscribe weekly and was not stated in Temu Description. False advertisement through Temu. Ring is a better product overall. Do not buy security cameras off Temu. Also, I can’t delete the app, app sends you on a loop to delete the account before deleting the app and you do not know where to unsubscribe and they still trying to take from your Apple Pay account. You have to take snapshots of every page, your account information. ### 1/5 — Pagar para usar *2026-06-27, version 2.3.2* Las camaras muy lentas para girar y hay q subscribirse a una membresía pagando a cada camara por q si no no vez nada ### 1/5 — Subscription don’t work *2026-06-14, version 2.3.2* I want to be able to watch my playback and download and I can’t even do that because I’m trying to pay for it and it don’t even want to accept my card ## Most praised reviews (10 highest-rated) ### 5/5 — All Good *2026-08-24* All Good ### 5/5 — Mr *2026-07-02, version 2.3.2* The best ### 5/5 — Home *2026-06-23, version 2.3.2* Fantastic ### 5/5 — Review *2026-06-15, version 2.3.2* It works great I’m impressed ### 5/5 — Camera *2026-05-25* Absolutely love it and definitely affordable. It is a must buy!! ### 5/5 — My family is Safer now *2026-05-09* Thanks for the great and affordable product. It was easy to setup and works perfectly. We all feel safer now. ### 5/5 — Doorbell *2026-05-02, version 2.3.1* Does not always show on phone ### 5/5 — Not Working *2026-04-29, version 2.3.1* Not recommendable to friends ### 5/5 — Outside camera *2026-04-24, version 2.3.1* Worth every penny never lets me down never unbelievable ### 5/5 — Bien rends service quant on est pas présent à la maison *2026-04-23* Très bien --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*