# Livemote — Streamlining Field Service

> Streamlining Field Service (iPhone/iPad app by Livemote srl.)

- Source: https://appshunter.io/ios/app/livemote/id1406306638 (this page in markdown: same URL + `.md`)
- Developer: [Livemote srl](https://appshunter.io/developer/1406306637)
- Category: Productivity, Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 258 MB
- Languages: English
- Released: 2018-07-30
- Data updated: 2026-05-19
- User reviews in markdown: https://appshunter.io/ios/app/livemote/id1406306638/reviews.md

## What is Livemote?

Livemote brings together Augmented Reality and Artificial Intelligence to improve field service operations. It simplifies access to the company knowledge and enables innovative remote support through AR.

Livemote is designed with an instant messaging like interface that simplifies maintenance operations management by harnessing a commonly used logic.

Photos, notes, voice messages and intervention details can be added at any time with the same ease of an instant messaging chat.

The Mr. Livemote© AI-based smart assistant guides field operators step-by-step, suggesting actions and potential solutions. It also proposes asset-specific technical files, user manuals and instructional videos.

Field operators are equipped with every piece of knowledge to autonomously solve the problem. Nevertheless, they can remotely contact an expert in case of need.

In LiveAR© mode the field operator forwards his view to the expert, who can attach visual instructions and interactive elements in the precise position in which the field operator needs to intervene.

Any intervention data is saved in order to fill a final report which the customer can sign directly over the screen of the mobile device. The final report will be saved and it can be consulted at any time or sent straight to the customer.

Livemote transforms field operators in “trusted advisor” allowing them to complete interventions quickly and efficiently.

Main features: 

Create and manage work orders
Track field operations step-by-step
Access the company knowledge base
Receive augmented reality remote support
Analyze team and individual performances


## Version history (last 5 releases)

### 3.3.0 — 2021-10-01

Discover the new LiveAR 2.0, the most efficient and performing video call in augmented reality, now compatible with older devices.

In this new version you will also find:

- Optimizations of Italian and Portuguese language
- Improvement of the notification system
- A whole new version of Livemote Manager
- Improved Tablet user experience
- Bug fixes and performance optimization

### 3.2.4 — 2021-06-28

Language optimisations: Italian
Language optimisation: Portuguese
Bug fixing
Stabilisation of surface recognition
Stabilising fictitious surfaces usability
LiveXR editing tools optimization 
Improving local media loading management
Improved video player settings
Implementation of visual and sound notification system
Sync Manager Panel optimisation

### 3.2.3 — 2021-05-31

- Improved the experience on tablets for the Expert
- Ability to assign Expert and Field Operator roles to the same user
- New drawing and editing options for pictures
- New symbols' library for danger and caution indications to be overlaid on the photos
- Simplification of the work order creation procedure in the field
- Implementation of sound notifications for the Expert
- LiveXR augmented reality experience completely redesigned
- Stabilized the connectivity between Expert and Operator in case of weak connection

### 3.2.2 — 2021-04-16

- optimisation of media size;
- stabilisation of the AR camera;
- stabilisation of expert connection;
- media sync stabilisation on expert;
- LiveAR shutdown
- uploading optimisation of local media on operator interface;
- re-engineering of media display flow to decrease Megabytes/second consumption;
- graphic adjustments;
- bug fixing

### 3.2.1 — 2021-03-16

Audio feedbacks implementation on expert and field operator users; 
XR Videocall reengineering, implementing Cloud Proxy;
Communication system optimization;
Bug fixing

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## More apps by Livemote srl

- [Smart Tower for Inwit](https://appshunter.io/ios/app/smart-tower-for-inwit/id1584383690)
- [AR Toolbox - Livemote Teleport](https://appshunter.io/ios/app/ar-toolbox-livemote-teleport/id1629375314)

All apps by Livemote srl: https://appshunter.io/developer/1406306637

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-05-19.*