# Livenpace — user reviews > 23 indexed App Store user reviews of Livenpace by 兵 王, rated 2.48/5 from 21 ratings. - Source: https://appshunter.io/ios/app/livenpace/id1633599544/reviews - App overview in markdown: https://appshunter.io/ios/app/livenpace/id1633599544.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 11 ## Newest reviews (3 of 23) ### 1/5 — I also cannot login to a new account *2023-01-07, version 1.0.1* Just like Yar_H mentioned in their review, I also just created a new account and already cannot login. Got the "wrong account or password" error message. I don't see any way to contact help support. I'll be returning my device if I cannot login to the software. ### 1/5 — Cannot create an account *2022-12-29, version 1.0.1* I'm on MacOS Ventura 13.0 and an M1 Mac Mini. No matter what I do, I cannot create an account. I have tried multiple email addresses thinking I may have screwed somthing up. The software seems to create the account, but when I go to log in with the password I used, it says "wrong account or password." I'm usually pretty patient, but I am not holding out to get any kind of customer support. Since an account is needed to do an analysis of the waveforms, this product has very limited use for me. Will send it back unless I get someone to help me soon. ### 1/5 — App unstable - won’t open in my iPhone 14 Pro *2022-11-28, version 1.0.2* Bought this device based on the reviews on amazon.com. Then it asked me to load the Livenpace app. The app is loaded, but I can’t open it… ## Most critical reviews (10 lowest-rated) ### 1/5 — UPDATE SOFTWARE *2025-09-21, version 1.0.2* I used my ECG report to show my cardiologist in 2023. THE SAME PRODUCT AND SOFTWARE NO LONGER WORK. I've tried Livenpace and Wellue products/software. Nothing works. Did the Chinese government shut this company down? ### 1/5 — Downloads Fail *2025-09-13, version 1.0.2* The device is great when it works. I cannot get the report to download from the device no matter what I do. It will work 1 out of 20 times. HORRIBLE! Fix this! ### 1/5 — Doesn't register and download data *2024-03-10, version 1.0.2* App refuses to register device is plugged in and does not properly download data. Support is non-existent. ### 1/5 — Doesn’t work *2024-01-27, version 1.0.5* I just got the app and I absolutely can not get the device to sync . I sat for minutes with my fingers on the electrodes as is said and nothing. Dampened my fingers, warmed them up and nothing. Super disappointed ### 1/5 — Hardware is okay, app is worthless *2023-11-13, version 1.0.2* You can only look at one lead at a time. Have your dev talk to a cardiologist and ask if this layout is useful. The AI stuff is interesting, but if you want to see the relationship between 2 leads at the same time, you can't. ### 1/5 — Can’t connect HHM1 heart monitor. *2023-09-17, version 1.0.5* When trying to initially sync to the device for the first time, the app finds it as possible connectable device. It sees that it’s there, but when trying to sync to it via Bluetooth it won’t connect. What’s the point of an app that won’t work? ### 1/5 — Livenpace APP *2023-06-21, version 1.0.3* This App will not connect with my Livenpace ECG monitor HHM1 0045 ### 1/5 — App does not work *2023-02-16, version 1.0.2* Rating by other reviewer is correct. App does not work! ### 1/5 — Does not seem to work *2023-01-26, version 1.0.2* Downloaded app Connected via Bluetooth Opened app and tried to find device Never finds device DOES NOT WORK!!! 1 star! ### 1/5 — Total Waste of you money *2023-01-12, version 1.0.1* No contact phone number, cannot setup an account, and now concerned that the loaded software is legitt. ## Most praised reviews (10 highest-rated) ### 5/5 — Works perfectly *2026-04-13, version 1.0.6* Good for real time viewing of ekg. I just wish they had a watch app. Also it would be nice if there was a 5 min running history because it takes a while to get phone out. ### 5/5 — Works fine with HHM1 *2026-03-30, version 1.0.6* Seems like it works fine with the HHM1, good adjunct to the computer program so you don’t have to wait until the end of the day to upload to see the tracing. ### 5/5 — Congratulations great app *2024-10-09, version 1.0.6* App and product truly great. Have afib and other common heart arrhythmia and it catches all. Can wear 24 hours straight and get immediate results on computer. The app is also great has a vibration yo let you know when your bpm is high ### 5/5 — Had excellent experience *2024-05-07, version 1.0.6* 0 problems since received device over 2 yrs now. Accurate. (I am a retired RN w/ history of open heart surgery.) ### 5/5 — Works great *2023-12-19, version 1.0.5* Easy to use app. App connected easily with the device even when it was 1/4 charged. I tested it and it worked great. Its very sensitive and reads very well. Its a simple app and it stores many readings. To keep it easy to use, over time storing too many readings may slow it down, as with many apps. i suggest deleting some of the old readings to keep the new readings updated for your physician. You can also do a flash photo or email it if needed for the dr to print And keep in medical files. ### 5/5 — Works *2023-08-29, version 1.0.5* I’m not sure where there’s so many negative reviews. Maybe they fix the problem but it’s been working great for me. Hope to my phone right away gives a nice read out in stores my information for yourself for me. ### 5/5 — Passwords must not contain special characters! *2023-03-16, version 1.0.1* The software works relatively well, albeit a very basic interface. The primary function does perform, however, so one can't complain much. It generates extensive reports based upon how long the device was worn. I've had a PDF report of over 900 pages. Just make sure that you double-check your entries during signup. I suggest opening a new note in the Notes app, then type your email address and a simple password. (Google dinopass) Then copy and paste for the signup process, and also for the login process. I've been using this app since around November and it's functioned well every time I've used it. I hope they don't discontinue the AI analysis anytime soon, because us customers put a lot of trust in them to continue providing the service. Hope this was helpful! ### 3/5 — Works *2023-06-20, version 1.0.3* I didn’t have any issues pairing or using the device with this app. The only reason for 3-stars is the lack of syncing data with apple health. ### 2/5 — It works fine if you dampen your fingers *2023-12-09, version 1.0.5* Like others I initially had trouble getting the app to do anything. It would see my device, but asked me to touch each electrode of my ekg monitor with a finger, but never let me go past that point in the app. The sensor never made good connection with my fingers, so just sat there. Dampen your fingers before touching the electrodes and the app senses your device and lets you use the app. ### 2/5 — Short passwords work *2023-01-24, version 1.0.1* I ran into the same "wrong account or password" error, but got it to work with a simple alphanumeric password. Seems to maybe be a character length issue or not liking special characters. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*