# LiveWire S2 — user reviews

> 61 indexed App Store user reviews of LiveWire S2 by LiveWire EV, rated 3.80/5 from 104 ratings.

- Source: https://appshunter.io/ios/app/livewire-s2/id1625329137/reviews
- App overview in markdown: https://appshunter.io/ios/app/livewire-s2/id1625329137.md
- Rating breakdown: 5★ 57 · 4★ 11 · 3★ 14 · 2★ 7 · 1★ 15

## What do users think of LiveWire S2?

Overall sentiment: mixed

**Pros**

- 👍 Great info and ease of use
- 👍 Clean and easy interface
- 👍 Useful app for a wonderful bike
- 👍 Tracking and alarm system amazing
- 👍 Works as advertised
- 👍 Easy and convenient
- 👍 Works great
- 👍 Love this app
- 👍 Excellent sidekick
- 👍 Workable and competent
- 👍 Reliable and everything is there
- 👍 Best bike app ever
- 👍 Excellent App
- 👍 Awesome application

**Cons**

- 🐛 Connectivity issues (sporadic, disconnects)
- 🐛 Navigation is broken/outdated
- 🐛 Charging station info outdated
- 🐛 App doesn't sync with bike
- 🐛 App drains phone battery
- 🐛 App freezes or won't load
- 🐛 Buggy and poorly designed
- 🐛 Missing basic features
- 🐛 Location is off
- 🐛 Updates break the app

**Commonly reported bugs**

- App keeps unpairing from bike
- Navigation doesn't track properly in real time
- Charging station info is outdated
- Connectivity with the bike is sporadic
- App disconnects or doesn't sync with S2
- App has not communicated with the bike for months
- App stopped working, won't pair with bike
- App never syncs with bike anymore
- App reroutes unconsciously and uncomfortably
- App doesn't show up on the live wire display
- App broke completely after update 1.4.0
- App freezes on the home page
- App won't connect with S2 over Bluetooth
- App won't initiate bike update or check firmware version
- App only displays maintenance schedule, not error codes
- App drains phone battery significantly
- App tells user's location instead of bike's
- App doesn't update for days or weeks
- App refuses to show correct battery level
- App location is off by about two blocks
- App freezes when asked to 'take me there'
- Cannot connect Bluetooth helmet to bike
- Cannot paste directions into navigation
- Cannot search in Google Maps or Apple Maps and send to bike

**Most requested features**

- Use Google Maps or Apple Maps for navigation
- Allow setting home or work location in navigation
- Filter chargers by bike compatibility
- Add ability to start/stop charging via app
- Add ability to change target charge percentage via app
- Show current dash status and meaning
- Include symbol/indicator index
- Show current diagnostics and meaning
- Include diagnostic number index
- Add sound to the experience (Harley, Jetson)
- Option to avoid highways or tolls in navigation
- Resync option for users
- Schedule charging and set charge percentage target
- Manage bike's hardware or software

## Newest reviews (13 of 61)

### 3/5 — Maps Function

*2026-06-07, version 1.7.1*

Please let us use Google Maps (Android Auto)or Apple Maps (CarPlay). The maps function in this app is broken and doesn’t track navigation properly in real time.

### 2/5 — Inconsistent…

*2026-06-06, version 1.7.1*

When it works, the app is great. Keeps unpairing from my bike and the charging station info is outdated. Have never been able to successfully use the navigation from the app either.

### 2/5 — Good idea, poor execution

*2026-05-27*

The app contains all the information that I would want. That being said connectivity with the bike is sporadic at best. If I could connect whenever I want I would rate it 4.5 out of 5. Unfortunately, I have had to delete the app and reload it several times just to get it to connect.

### 4/5 — When it works it’s fantastic.

*2026-05-09*

Basically the title… When the app works, it does exactly what you need it to do without any crazy bells and whistle (which I personally like), but sometimes for seemingly no apparent reason, the app can like “disconnect” or not sync with your S2. So instead of reading, “last synced 8 seconds ago” it’ll say, “last synced 8 hours ago” and show the bike as it was in that time. It’s frustrating and I don’t know why it happens. If they fixed that this app would be perfect.

### 4/5 — Improving with Every Release

*2026-04-09, version 1.7.1*

Setting charge percentage via the app was a welcomed upgrade. Keep up the good work!

### 4/5 — When it works it’s fantastic.

*2026-03-16, version 1.6.0*

Basically the title… When the app works, it does exactly what you need it to do without any crazy bells and whistle (which I personally like), but sometimes for seemingly no apparent reason, the app can like “disconnect” or not sync with your S2. So instead of reading, “last synced 8 seconds ago” it’ll say, “last synced 8 hours ago” and show the bike as it was in that time. It’s frustrating and I don’t know why it happens. If they fixed that this app would be perfect.

### 3/5 — Needs some improvement

*2025-12-07*

The app is ok, but it needs some improvement. Ideally, I could use my Apple Maps GPS and have that shown up in the screen. I’d like to be able to avoid highways or tolls, should be an easy feature to add. Sometimes the route shows in the screen, sometimes it doesn’t, sometimes I get voice directions, sometimes I don’t. More consistency would be fantastic.

### 3/5 — Good with some weird limitations

*2025-11-16*

The app adds some useful functionality to the bike but some obvious things are missing, like the ability to use Google Maps for navigation (or the ability to use Livewire’s navigation to set a home or work location).  It’s also not possible to start or stop charging or change the target charge percentage in the app - you need to do it on the bike.

I’m glad the app exists and I hope some of these weird omissions are fixed.

**Developer response:** Great shout — thanks for sending it our way. We’re always working to make the app better, and your idea’s now with the product team.

### 3/5 — Nice in her face, but missing features

*2025-10-12*

The user interface is clean and easy to understand. The app only tells you details about the bike however, and does not control any features on the bike like stop charging or change target percent for charging. Additionally, the built-in GPS is trash. The Bluetooth often fails or disconnects from the bike.

**Developer response:** We understand your frustration and appreciate you sharing your thoughts. We're actively working on enhancements with every release, and your input helps shape those changes.

### 4/5 — Problems with IOS 26 update.

*2025-09-22, version 1.5.1*

The app is mostly okay and gets the job done, but there are a few quirks that aren’t quite working for me. I’ve noticed on YouTube that some folks use a digital 360 photo of the bike to move it. It would be great if they could take a look at that and maybe add a feature that filters out which chargers the bike can actually use. It’s super frustrating when it points you to a charger that doesn’t have the right connection. To be honest, the bike has been amazing these past weeks! But I have to say, the app experience could definitely use a little polish.

### 3/5 — Does Some Things Well

*2025-09-20*

The Livewire app does some things well, but is very limited in its capabilities. I have to say I’m coming from owning a Rivian and a Tesla, so I know I can’t expect the same level of polish from Livewire, but it is missing some basic functionality. You should be able to adjust charging limits from the app, but you can’t. The navigation process is unnecessarily cumbersome. It feels like they are trying everything they can to not license a real navigation app. Overall though, I’ve owned many motorcycles, including 3 Harleys, and none of those had an app. I’m thankful Livewire started somewhere and I’m excited to see where they go from here.

**Developer response:** We understand your frustration and appreciate you sharing your thoughts. We're actively working on enhancements with every release, and your input helps shape those changes.

### 5/5 — Excellent app!!

*2025-09-04, version 1.5.1*

Excellent sidekick to the S2 Del Mar

### 3/5 — Minor issues

*2025-08-21*

So pretty much the app is almost close to being perfect with minor issues. There’s certain times the app reroute, unconsciously and uncomfortably. It also at times doesn’t show up on the live wire display. You have to shut down the app and then turn off the Bluetooth. The app needs like two or three tweaks, and it’ll be perfect, but other than that, I can’t really say I can complain with it.

**Developer response:** Thank you so much for your support. Feedback like yours keeps us motivated to keep improving. We’re glad you’re with us.

## Most critical reviews (10 lowest-rated)

### 1/5 — Constant source of aggravation

*2026-04-30, version 1.7.1*

App has not communicated with the bike for months. Almost completely useless.

### 1/5 — Won’t pair with bike

*2026-03-09, version 1.6.0*

The app was difficult pairing with the bike two years ago. App stopped working (said it needed to pair with bike) and I haven’t gotten it to pair again - tried many times to pair - I never got it to work since.

### 1/5 — S2 Del Mar

*2026-02-08, version 1.6.0*

The app offers great info and ease of use. Layout is very nice.

### 1/5 — Does not work

*2026-01-23*

Haven’t ridden for a couple weeks and cannot connect to my bike.  I’ve had so many issues with this app. Never quite seems to work right.

Update:  I wrote this review a year ago and just now received a generic response from Livewire. Same problems exist with no dealership close that will work on it.

**Developer response:** Thank you for your feedback. We're sorry for the inconvenience. To investigate and resolve the problem, please contact our support team at at livewireappfeedback@livewire.com. We're here to help.

### 1/5 — Can’t ever get this to sync with my bike

*2025-12-27, version 1.6.0*

This app never syncs with my bike anymore. I’ve removed it and can’t even get it to add it back.

### 1/5 — Does not work

*2025-10-29, version 1.6.0*

Haven’t ridden for a couple weeks and cannot connect to my bike.  I’ve had so many issues with this app. Never quite seems to work right.

### 1/5 — Buggy at best

*2025-09-03, version 1.5.1*

This app is so badly designed , it almost seems that it was done to deliberately sink the concept of your electric bike .   I can say that this is my first and last time patronizing this company.

### 1/5 — Fail to connect

*2025-08-16, version 1.5.1*

The app only connected for a week or two and hasn’t worked in over a year. Have taken to dealership multiple times and they could not get it working again.

### 1/5 — So bad

*2025-07-24, version 1.5.0*

So many glitches.

### 1/5 — “Update”

*2025-04-14, version 1.4.0*

Yet another update that bricks the app. Zero stars.

## Most praised reviews (10 highest-rated)

### 5/5 — Fantastic app

*2026-05-25, version 1.7.1*

I am looking to purchase an S2 in the future.

### 5/5 — Useful!

*2026-05-11*

Pretty good app for a wonderful bike. OTA updates still need some improving though - but that is likely more the bike than the app.

**Developer response:** Thanks for the positive feedback! It means a lot to our team. We’re working to improve — stay with us!

### 5/5 — Tesla bike

*2026-05-07*

This app makes my s2 work like my Tesla in a lot of ways! Tracking and alarm system to my phone is amazing! Nav is nice, could be simpler if it used Google Maps or Apple Maps but it works.

**Developer response:** Thank you so much for your support. Feedback like yours keeps us motivated to keep improving. We’re glad you’re with us.

### 5/5 — Works great

*2026-02-14, version 1.6.0*

App connects quickly to bike and reports info accurately

### 5/5 — Ease of use

*2026-01-25, version 1.6.0*

The app offers great info and ease of use. Layout is very nice.

### 5/5 — Great

*2025-11-19, version 1.6.0*

Love this app.

### 5/5 — Works as advertised

*2025-11-16*

Yes the app works and I have not had any issues.  New purchase in 2025 and I’m loving how this works. Need an RFE for those with Bluetooth helmets. Aural experience options tied to throttle. Yep it’s a fun idea. Add some sound to the experience. A Harley sound or even a Jetson sound would be hilarious and fun. Let’s make it happen and be the first electric motorcycle to do this.

**Developer response:** We really appreciate your kind words! It gives our team a real boost. We're constantly working to make things even better — thanks for being part of the journey.

### 5/5 — Freedom

*2025-10-28, version 1.6.0*

Loving it

### 5/5 — Easy and convenient

*2025-10-17*

The app gives me everything I need and is frequently receiving improvements

**Developer response:** Thank you so much for your support. Feedback like yours keeps us motivated to keep improving. We’re glad you’re with us.

### 5/5 — Awesome APP

*2025-09-27, version 1.5.1*

This works Great !

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
