# LiveWire. — user reviews > 36 indexed App Store user reviews of LiveWire. by LiveWire Warrington CIC, rated 2.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/livewire/id1327182890/reviews - App overview in markdown: https://appshunter.io/ios/app/livewire/id1327182890.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 0 ## Newest reviews (11 of 36) ### 1/5 — Terrible App *2024-04-24, version 106.52* Next to useless app. Doesn’t remember login, always have to reset home club. Always have to reset filters and then it works only after several attempts. Takes forever to do anything. Charges me for a class I cancelled within the cancellation period! ### 1/5 — Not great *2024-03-07, version 106.52* Payment screen is too small, doesn’t remember my payment details, and I can only book one place on a squad activity. ### 1/5 — Below par *2023-11-13, version 106.52* There is no cover in place when people who do the sessions are absent or leave . There are more and more virtual sessions particularly at Sankey Hub. I joined as Sankey hub is a ten minute walk from my home so suggesting that there are plenty of other gyms to choose from doesn’t help . I’ve already complained about all of the weights being kept in a tiny cupboard which is very awkward when 24 people are putting weights away at the end of body conditioning sessions. ### 1/5 — Not responding *2023-09-30, version 106.52* Have downloaded but it doesn’t connect ### 1/5 — I cannot even log in *2023-05-31, version 106.52* This app rejects my “email address or password”. The exact same ones I use on the website successfully. I can only assume it thinks my email address is not valid because it ends in .me.uk which is unusual. I guess the developers are not just terrible at UI design, the are also clueless about how to validate email addresses and top levels domains. ### 1/5 — Awful app - difficult to use and navigate *2023-01-18, version 5.121* This app is terrible. It doesn’t allow me to check times at different gyms pending where I am in the town at the time. It standardised on jubilee centre when all of my work is done at Sankey and Woolston. I can’t set a different gym, nor can I view class times or even contact details for each individual gym! Awful. ### 1/5 — LiveWire App *2022-09-06, version 5.112* Not intuitive or user friendly Massive drawback that cannot book swimming on the app ### 1/5 — App review *2022-06-07, version 5.94* Terrible app ### 1/5 — Messages *2022-04-26, version 5.79.1* I have a permanent note saying I have a message but there aren’t any! Site crashes & I have to log on “Often” Some times our bookings are not registered with the Hub, not enough public swimming during the day, if is nearly always around 3 pm or very early morning! I cannot think of a Nick name & have tried “So” so many, I gave up & just out numbers ### 2/5 — Poor User Experience *2021-09-09, version 5.28* Written on a budget and shows, clumsy design and routing ### 1/5 — If I could give 0 stars I would *2021-07-04, version 5.5* App doesn’t work, not only when I opened the app after waiting 25 minutes for it to download it froze and turned off my phone. When I finally got the app open it was stuck on a club page we’re LiveWire was already typed in and the jubilee location had already been selected. I pressed the close button in the top left corner but nothing happened. After several attempts I double tapped my phone and deleted its running tab, then I re-opened it but it was still on the same tab. I deleted and re downloaded the app to see if that did anything but it stayed the same so I fully turned off my phone and restarted it but alas, there was no change… I would love to say there are faults in the app however, that would be untrue because I couldn’t even access the app. All I want is to go to the gym and have a glow up before I go back to college… hot girl summer and all but instead I am say not able to even book to go to the gym. Why do I spend all my money on something that I simply can not use, I have spoken to the gym workers and every time I call up or go in they say I have to use the app… but how can I use such an inefficient app! This is ridiculous :( it needs sorting immediately!! I am appalled at the app and by the looks of the reviews I am not the only one who can’t work the app… please fix this ASAP ## Most critical reviews (10 lowest-rated) ### 1/5 — Awful app *2026-02-26, version 109.80* This app is absolutely awful whoever designed it is probably a preschool child. It’s incredibly slow tries to charge me an extra £16 on top of my two subscriptions that I already pay. It’s also incredibly slow when you’re actually using the app and when you are chilling just trying to book the Jim. It signed me out for three weeks straight not having two months and there’s nothing I can do about it. ### 1/5 — Slow *2026-02-12, version 109.80* Extremely slow and the account setup doesn’t always recognise the code ### 1/5 — Rubbish app rubbish company/council *2025-10-08, version 108.41* Just like their leisure centres this app is run by numpties ### 1/5 — Doesn’t work *2025-10-02, version 108.41* At first it worked and was a good app however that has changed. Tried logging in and wouldn’t let me which makes the app pointless and unusable. Please sort it out as booking sessions and checking availability is impossible when you can’t access your account or even see what is going on sessions wise ### 1/5 — Horrible *2025-10-02, version 108.41* It’s the worst app. It never works and there is always an error. I can’t book any classes. ### 1/5 — Doesn’t work *2025-07-04, version 108.41* At first it worked and was a good app however that has changed. Tried logging in and wouldn’t let me which makes the app pointless and unusable. Please sort it out as booking sessions and checking availability is impossible ### 1/5 — No one ever answers the phone! *2025-07-02, version 108.41* Facilities are good but hard work trying to contact via phone to book a class. ### 1/5 — LiveWire app down all day. *2025-02-05, version 107.106* Can not get on any classes you want to booked up straight away you tell the receptionist and all she said is there is nothing I can do about it great customer service skills really helpful not sure what training she was given,but she needs more frustrated customer. ### 1/5 — Terrible app *2024-08-06, version 107.63* Constantly inaccessible so unable to book required sessions. Which means you then have to phone up and no one answers the phones or visit the Hub Site where the class is required(as local Hub Site can’t book other sites)….rubbish customer service. ### 1/5 — Poor Tech support *2024-06-16, version 107.63* It feels like there’s no tech support at all, making it seem like one of those budget solutions a local government gym would settle for from the lowest bidder. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2024-08-19, version 107.63* Works great, definitely needed if your a member ### 5/5 — Gym *2024-01-11, version 106.52* I have only been the gym once new member but found the staff at reception very friendly and helpful the gym had plenty of equipment to use not been in the pool yet but definitely going to ### 5/5 — Review *2022-07-12, version 5.94* The staff are very pleasant The facilities are clean Good atmosphere ### 5/5 — Very friendly. *2022-06-03, version 5.94* I have found this to be a lovely set of classes and I love the pool at the jubilee hub at various sites. I did buy my young daughter membership however she hasn’t used it yet and that was about 3 months ago due to covid. I like being able to meet up with my friend who lives in Warrington and having a game of badminton or having a laugh at a Zumba class or a body combat class. Everyone has been so friendly I would recommend. ### 5/5 — Brilliant place staff wonderful *2022-04-27, version 5.94* Great place to go lots going on ### 5/5 — Notification won’t go away *2022-04-05, version 5.79.1* Since the last update there is constantly 1 notification showing which appears to have no way of being removed having looked all through the app ### 5/5 — Good *2022-03-03, version 5.68* Does what it’s made for and let’s you book online for classes and tennis etc… ### 4/5 — Works alright *2025-03-11, version 108.9.1* Swimming booking can be awkward as you go to the swimming timetable and select a session it just bounces you to the main menu and doesn’t actually book it. Would make more sense if under Bookings you see your bookings rather than make them. Also would be handy to have an Apple Watch app so you could maybe see your bookings and very least the qr code for entry, especially when in the pool area and wanting to go in the sauna when it does want you to scan upon entry. Otherwise it’s okay, can do what’s needed kinda ### 4/5 — Fine *2020-01-01, version 4.28* The app is fine, it does everything it needs to do. It’s not the simplest thing to navigate and it would be nice to have the classes you’ve got booked displayed together on one screen. But all the info is there. ### 2/5 — Could be great *2025-10-24, version 109.40* Often slow particularly when trying to book a class. I think because of the sheer number of people trying to do it at the same time it just goes slow and then you lose your place. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*