# livi Bank — user reviews

> 8 indexed App Store user reviews of livi Bank by Livi Bank Limited, rated 4.30/5 from 60 ratings.

- Source: https://appshunter.io/ios/app/livi-bank/id1481532757/reviews
- App overview in markdown: https://appshunter.io/ios/app/livi-bank/id1481532757.md
- Rating breakdown: 5★ 42 · 4★ 9 · 3★ 1 · 2★ 0 · 1★ 8

## Most critical reviews (8 lowest-rated)

### 1/5 — 扑街银行

*2025-07-14*

广告上说全程线上开户，一申请就要定位在香港还要赴香港的入境手续，早点倒闭吧

**Developer response:** sclihao, 你好, 
你只要符合以下条件可申请开户：
- 已年满18岁
- 持有有效内地居民身份证（证件有效期需剩余至少6个月）
- 持有有效往来港澳通行证（证件有效期需剩余至少6个月）
- 持有有效内地手机号码（可接收香港短讯及接听电话）及内地地址
- 开户时身处香港
- 持有由国家移民局签发的有效出入境纪录（如需要）
- 持有邀请码（有关邀请码只適用予申请商业账户的新客户）。如你有意申请，但未持有邀请码，请到本行网页页面（"商业银行服务"＞"商业账户"）留下你的联络方式，我们将尽快与你联络。
- 持有前后镜头及运行iOS 12 / Android 7.0 或更高版本的智能电话
 有关申请将按livi理慧银行既定的开户申请政策作出审批决定。

如有查询，请致电 liviCare 客服热线 +852 2929 2998 与我们联系

### 1/5 — Cannot scan ID card

*2025-05-20*

Tried a hour. Support was useless. Can’t scan my ID card. Verification process obviously wasn’t tested.

**Developer response:** Hi Mike13243591 , You may contact liviCare at (852) 2929 2998. We will follow up with you upon receiving further details. Thank you.

### 1/5 — Liars

*2022-04-22, version 2.1.5*

Not a reason and closed my account.

### 1/5 — Extremely un professional

*2022-02-14*

I don’t know how the bank keep hiring such unprofessional innovation and core technology team. The app is a very bad one. Not just the worst bank app but also the worst IOS app I have ever seen.

### 1/5 — ekyc sucked

*2021-05-27*

Try more than 5 times to capture hold successful 
For facial, tried 10 min then giveup 

To UI / solution owner, have u tried b4 put it to market?

### 3/5 — promotion support

*2023-10-02*

still didn’t support 120hz promotion, please fix this issue.

### 4/5 — Plz rename the app

*2020-10-23, version 1.2.8*

Love this vb app, but can you please make this app renamed as Livi?

### 5/5 — Great offer

*2021-04-13*

Intuitive design with great offer, love it!

**Developer response:** Hi morning kid, thanks for support to livi!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*