# Livi – See a GP by video — Medical Advice & Prescriptions > Video consultations with doctors for medical advice, prescriptions, and referrals. (iPhone/iPad app by KRY International AB.) - Source: https://appshunter.io/ios/app/livi-see-a-gp-by-video/id1433906974 (this page in markdown: same URL + `.md`) - Developer: [KRY International AB](https://appshunter.io/developer/968052277) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.93/5 from 149,644 App Store ratings · 196 written reviews indexed - Age rating: 12+ - Requires: iOS 17.0 · 90 MB - Languages: American English, French (France), Norwegian Bokmål, Swedish - Released: 2018-09-13 - Data updated: 2026-08-30 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/livi-see-a-gp-by-video/id1433906974/reviews.md ## What is Livi? Livi lets you see a GP by video – any day of the week. Get a GP appointment the same day, or book up to 3 days ahead at a time that works for you. Appointments include prescriptions, specialist referrals and sick notes if you need – all without going to the doctor’s surgery. LIVI IS PERFECT FOR WHEN… - You need to see a GP the same day, even on a weekend - You can't see your usual GP and need medical advice - You need a prescription - You need a referral to a medical specialist - Your child needs to see a doctor - You need convenience or to choose your appointment time HELP WITH A WIDE RANGE OF MEDICAL SYMPTOMS Just like a GP you’d usually see, Livi GPs are happy to offer medical advice for most conditions – although some may require a physical examination. As well as help for managing long-term conditions, some of the common medical concerns Livi doctors treat include skin conditions and rashes, allergies, digestive problems, women’s health concerns and more. HOW DOES LIVI WORK? Download the app, enter your details and select your GP practice. You’ll then see if you’re eligible for our free NHS GP service and if not, anyone living in the UK can book a pay-as-you-go appointment. Book a GP appointment for a time that suits you. The clinician will video call you to start your appointment. TRUSTED BY PATIENTS “Livi is so easy and safe to use. Doctors are kind and understanding.” “Talked with a doctor within 5 minutes of asking. Brilliant!” “What would usually take days was sorted within minutes – and on a Sunday afternoon!” “Felt as though I was in the surgery across from my doctor – but in the comfort of home.” “Fantastic, it was a very clear video call and I received quick and easy information. I love how it saves my time!” ## Key features - Video doctor consultations - Same-day prescriptions - Specialist referrals - Prescription renewals - Pediatric consultations - 7-day availability - Booked or drop-in appointments ## What do users think of Livi? Overall sentiment: mixed **Pros** - 🚀 Quick service - 👍 Wonderful professional helping and caring - 👍 Friendly and professional GPs - 👍 Thorough and caring GPs - 👍 Excellent service - 👍 Efficient and helpful - 👍 Convenient and comfortable - 👍 Saved time compared to GP surgery **Cons** - 🐛 Constant issues booking appointments - 🐛 Appointments cancelled or delayed - 🐛 Technical issues with the app - 🐛 Difficult to contact support - 🐛 Lack of accessibility features - 💰 Paid service after previously being free **Commonly reported bugs** - App crashes and technical issues - Difficulty registering and verifying identity - Prescription issues and delays **Most requested features** - Improved booking and appointment management - Better integration with local pharmacies - Accessibility features for disabled users - Ability to access full medical records ## Recent user reviews (10 of 196) All indexed reviews: https://appshunter.io/ios/app/livi-see-a-gp-by-video/id1433906974/reviews.md ### 5/5 — Superb *2026-08-12, version 3.96.0* I can get an appointment in an hour instead of waiting a month for the GP. All the Livi GPs are extremely helpful, reassuring, and knowledgeable. I always come away feeling even more supported and validated than I do from my own GP! This is a wonderful service. ### 5/5 — Love it *2026-08-05, version 3.96.0* I absolutely love this app . No waiting for weeks to get an appointment and medication can be picked up at any Pharmacy. This is my third time using the app and each time it’s be quick and simple and the Doctors are great . ### 1/5 — 4 digit code *2026-08-01, version 3.96.0* I missed a important call from my doctor on Livi due to not receiving my cod After trying several times I still have had no joy ### 5/5 — Perfect service *2026-07-20, version 3.96.0* Great doctor, great service solved my problem without having to go to my gp and tie up an appointment there ### 5/5 — Skin complaint *2026-07-15, version 3.96.0* My consultation went really well with GP, highly recommend this moving forward on this platform ### 5/5 — No bookings available *2026-07-10, version 3.96.0* I repeatedly tried to book a livi slot but there were no bookings available. I had to contact my gp who then used one of there reserved Livi spaces. This clearly severely limits my opportunities to book via Livi. At my surgery, the request medical help via the nhs app is permanently locked off and not available. ### 5/5 — Good app *2026-07-06, version 3.96.0* Easy and nice ### 5/5 — Application indispensable *2026-06-26* Voilà vraiment une appli dont je ne me passerais plus jamais… en tant que cheffe d’entreprise, toujours très rattrapée par le boulot, une consultation en présentiel et parfois compliquée, et pouvoir être dépannée à n’importe quelle heure, à n’importe quel jour –même les jours fériés–, ça n’a pas de prix ! Lorsqu’une angine, ou bien une cystite, n’importe quoi, vous prend de cours… ou que vous vous rendez compte que finalement vous n’aviez pas eu le temps de retourner faire renouveler une ordonnance, QUEL BONHEUR d’avoir une consultation en quelques minutes, avec des gens souriants et compétents. MERCI Livi ! Il me semble que cette application existait déjà avant le Covid et je l’utilisais déjà… dans tous les cas depuis qu’elle existe, j’y ai toujours été fidèle, et cette application m’a toujours rendu un service 🍀 ligue vie à ce service 🤍 ### 5/5 — Very promptly assistance *2026-06-20, version 3.96.0* Appreciated for on- line video appointment even can be arranged at last mins for very urgent case ### 5/5 — Fantastic App highly recommended ❤️ *2026-06-08, version 3.96.0* A great app for Help especially for health problems thank you ever so ouch for this Application ## Frequently asked questions about Livi ### What is Livi and what can it do? Livi is a healthcare app that allows you to see a doctor via video consultation. You can receive medical advice, get same-day prescriptions sent to your local pharmacy, obtain specialist referrals, and renew existing prescriptions. It's designed to provide convenient access to healthcare for various conditions. ### How do I use Livi to see a doctor? To use Livi, you simply download the app, register your details, and you'll be informed of the services you're eligible for. You can then choose to have a drop-in appointment or book a time that suits you. A doctor will call you within the app for your consultation. ### Is Livi free to use? Livi provides high-quality care and offers services whether you connect with your local healthcare provider or use their paid service. The app itself is free to download and register, with costs associated with the consultations and services provided. ### Can I use Livi for my children? Yes, Livi is a lifeline for parents. You can add your child through the app and get medical advice for them when they are ill, without leaving home. Livi can be used for children aged between 1 and 15 years old. ### What kind of health issues can Livi help with? Livi can help with a wide range of health inquiries, including acne, allergies, mild to moderate anxiety and depression, asthma, stomach problems, contraception, eye inflammation, fever, headaches, indigestion, insomnia, nail problems, sinus issues, skin rashes, eczema, and urinary tract infections in women, among others. ## Version history (last 5 releases) ### 3.97.0 — 2026-08-24 This update improves the booking experience and fixes a couple of minor bugs. ### 3.96.0 — 2026-06-08 This update improves the booking experience and fixes a couple of minor bugs. ### 3.95.0 — 2026-05-18 This update improves the booking experience and fixes a couple of minor bugs. ### 3.94.0 — 2026-04-27 This update improves the booking experience and fixes a couple of minor bugs. ### 3.93.0 — 2026-02-05 This update improves the booking experience and fixes a couple of minor bugs. ## More apps by KRY International AB - [Communaute Soignante Livi](https://appshunter.io/ios/app/communaute-soignante-livi/id1586299640) All apps by KRY International AB: https://appshunter.io/developer/968052277 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*