# LivingSocial - Deals & More — user reviews > 50 indexed App Store user reviews of LivingSocial by Hungry Machine Inc, rated 4.71/5 from 5,482 ratings. - Source: https://appshunter.io/ios/app/livingsocial-deals-and-more/id340295413/reviews - App overview in markdown: https://appshunter.io/ios/app/livingsocial-deals-and-more/id340295413.md - Rating breakdown: 5★ 4,590 · 4★ 563 · 3★ 117 · 2★ 54 · 1★ 158 ## What do users think of LivingSocial? Overall sentiment: neutral **Pros** - 💰 Great deals and discounts - 🌟 Variety of products and services - 🕰 Convenient and easy to use - 🤗 Positive customer experiences **Cons** - 🤖 Inconsistent customer service - ⏳ Slow response times - 🔍 Difficulty reaching support - 💸 Issues with refunds and credits **Commonly reported bugs** - Orders placed without user's knowledge - Shipping costs higher than expected - Vouchers not working as advertised **Most requested features** - Phone support option - Improved communication with merchants - Easier process for expired vouchers ## Newest reviews (15 of 50) ### 4/5 — Great deals but don’t let your vouchers expire *2021-05-26, version 21.3.1* Great dependable app to purchase a variety of products and pay less than usual price. There used to be a live person to speak to about 1 year ago and now you have to figure out everything over the App. I’ve lost plenty of money because my vouchers expired and no refund. ### 4/5 — Good with minor issues *2021-03-24, version 21.3* Nothing is perfect, but this is moderately close. Steep discounts for local, online and merchant products with additional savings based on promo codes sent to your inbox. There is a fair amount of frustration when accessing vouchers to be redeemed, and requesting refunds. There is a difference between the mobile and PC apps/webpages. I use this app regularly, and have enjoyed it for the last three years. I believe I will continue to use it, or it’s sister app Groupon, for much time to come. I recommend you try it. ### 3/5 — Mostly Satisfied *2021-03-04, version 21.3* I buy often from LivingSocial. I have had a few issues and one was an item I ordered never arrived and I couldn’t get a refund. It was replaced by an inferior item. The other issue is a voucher I purchased and tried to use but the they have gone out of business. I have reached out twice to LivingSocial requesting a refund. 80% of my purchases have been very satisfactory. ### 4/5 — Happy Lady *2020-09-20, version 20.14* I find so many things to do and learn what’s available in my area by using living social. I’m not a fan of the groupon hoops you have to jump through, at all. So I don’t buy merch like I did before they merged. I try to intentionally purchase things that support local businesses. Living Social has allowed me to do so much more than I thought I could afford for my whole family as a single Mom. Even bought flight lessons and will scratch another adventure off of my bucket list. 😇 ### 3/5 — Great experience unless you have a problem with the merchant. *2019-08-25, version 19.11* I love the specials that this group provides. In the last 18 months I’ve had three problems with the merchants that I purchased coupons for. Under return calls for making appointments, or that merchant going out of business. Contacting LivingSocial is like finding a needle in the haystack. However once you know the pathTo getting someone’s attention. The company does right in making amends. If anything I like down the score because living social needs to make it easier to contact them if there’s a problem. This is not so right now. ### 4/5 — Loves a DEAL *2019-06-29, version 19.8.1* I have been a loyal customer of Living Social for years. I always check to see if there are good deals with discounts to try before returning paying full price. I have purchased restaurants, beauty, massages, facials, jewelry and trip deals etc. I have experienced several occasions where business CLOSED or moved. Contact Living Social with information and gotten credit to use elsewhere. At times, I had difficulty contacting them not remembering how I got them. Eventually, I get good results. I find at times, I have gotten greedy, purchasing more than I remember when to use - for them to lost their deal resorting to use what I paid for! I highly recommend using LivingSocial and Groupon for savings... ### 5/5 — I love Living Social *2019-06-24, version 19.6* So much fun finding deals and great products. If there is a problem or lost item, it is so easy to get it corrected! I completely recommend this app! Great products! Great trips! Great discounts! You cannot lose! Read the comments on the products first to ensure that you are understanding the products first! ### 5/5 — Great Deals *2019-06-16, version 19.6* I’ve been using LivingSocial for several years now and have enjoyed massages, restaurants and car detailing that I would not have bought if not for the steep discounts. I’ve missed the ‘use by’ date a couple of times but am able to use that credit for a different purchase. There’s no downside to purchasing from LivingSocial. ### 4/5 — Great way to explore to places! *2019-05-25, version 19.6* I’ve discovered some gems I never would have known about without this app! I will admit I enjoyed it more when I lived in the DC area, however. The St Louis Living Social, where I lived last year, and now in Kansas City, where I just moved, don’t seem to offer as many options, especially for cultural activities and fine dining. I mostly see an over abundance of fitness and spa offerings, which are nice, but I’d like to see more other activities and dining. ### 5/5 — Terrific Deals! *2019-05-25, version 19.6* I've been a member of Living Social for many years. I go to them first, before I buy any item or service. The discounts are incredible...and then, they offer additional sales on top of the already low prices! I've used Living Social for Spa services, Household items, clothing, accessories, electronics, family outings, online classes, computer supplies and jewelry. I especially like the huge, daily selection. ### 5/5 — LS- best in the game!! *2019-05-17, version 19.6* You guys give out spectacular deals making it easy for everyday people to enjoy what money normally couldn’t buy them, meaning you help improve lifestyles and happiness with it! Not to mention- everything you could want or imagine is on the site! Thanks guys and keep it up! Your loyal and forever customer- Azra Grebovic ### 5/5 — Convenient and fun *2019-05-17, version 19.6* I enjoy checking out the possibilities for new activities and services. We have many grandchildren and like to spotlight each, one at a time. Through our use of Living Social, we have been able to take them to new and different places. They love to go back to their families and share their experiences. ### 5/5 — You NEED this App! *2019-05-14, version 19.6* Seriously have used a Living Social deal pretty much once a week for the past year. Everything from great food, beer flights, massages, wineries, bowling, and so much more. Always saves us money - and we get to try fun new places. (And save money on our favorites!) I’m always looking for deals and they never disappoint. ### 4/5 — Nina Perry *2019-02-15, version 19.2* I have ordered a few things and have been pleased with all I rated it a 5 I love the wine for a gift but You sent a shipping bill after you said free shipping you sent Chris a 30 dollars shipping bill I would have paid the bill but it makes me unhappy that Chris gets the bill you don’t send a gift and ask the reviver to pay shipping very embarrassing I will keep that in mind. ### 4/5 — Jem Show *2019-01-15, version 19.1* First of all ticket are easy to get and it is one hell of a show. Be ready to shop. Living social makes it easy to order and getting your tickets. You need to allow time to check into the Jem Show. You need to sign up ad allow time for that. Bring lots of cash or a credit cad. You will never forget how much fun you will have. Thank You LivingSocial for having this available for everyone. Enjoy your day. 😄 ## Most critical reviews (10 lowest-rated) ### 1/5 — No customer support *2021-07-13, version 21.3.1* Good morning, I’ve been trying to straighten my account out for numerous numerous months, last person was Carlos, LivingSocial had close my account and my fair size credit on the books, had I not caught it, I could have never received my credit. He would not call me by phone, requested numerous times to talk to human, also about my existing vouchers, businesses being closed etc., he finally understood what I was saying put me back with an account and the balance back where it was, but he put an expiration date on the balance??? Tried and tried and tried to get back with him to straighten everything out of all my concerns, but would not did not respond. Customer support to no avail either I need to speak with a human please, to go over my account, I’ve lost vouchers because I cannot get help from this company… what has happened to humans, phone number, so there will be no more misunderstandings I choose not to lose any more money, would like to talk to human to help me with these remaining vouchers with your company. Please. Bring back a phone number and humans please, I need help from a human being before I can close the account out I prefer a refund M.Shockley ### 1/5 — Scammers *2021-03-03, version 21.3* If you ever have an issue these crooks will try to keep your money! I bought a deal and the very next day it was cheaper so I requested a refund and selected on original payment. It went through and my account said refunded before I rebought the exact same deal. I waited and nothing! Not even their stupid deal bucks which is their store credit. I asked where my money was and now they changed and said I’ll get the deal bucks...no one wants that! You already have my money way for the exact same thing! My store credit is still a $0 balance...because I never asked for it!!! Currently disputing because they rather tie up customers money instead of doing the right thing! Will never use them again! Beware of living social! ### 1/5 — My event was cancelled due to Covid19 and they refuse to return my money to me *2020-07-04, version 20.8* I would give them zero stars if I could. I bought a package for a box at a Buffalo Bisons game for $299. Due to coronavirus, minor league baseball has been cancelled. I asked Living Social for my money back, but was told “the return window was closed”. They offered me a $299 living social credit which I have no intention of ever using. I politely dealt with “customer service” who offers no service at all. They just keep using canned responses to tell you no money will be returned. Buyer beware if for any reason your event gets cancelled they are keeping your money. ### 1/5 — Slow and terrible quality *2020-04-29, version 20.6* This app deserves the one star. So I ordered and iPhone X because my old phone broke, and it said arriving in 11-12 days. 12 days go by and no phone. So I waited more time because maybe it was just a little slow. Another 9 days go by and no phone. I check the tracking on the package. It was in West Virginia on APRIL 8. I thought that something had to have gone wrong because it was shipping to Connecticut. So we wrote to LivingSocial and asked them what had happened. They said that our package had been lost. So, we asked for a refund. No response. We had to write to LivingSocial on a different website for a refund and the finally gave it to us. IN DEALBUCKS. Meaning we had to spend the $500 dollar refund on LivingSocial. I didn’t intend on buying another phone from them but now I had to. I bought the phone and it took 10 days no ship. Not bad. But when I got it... THE SCREEN WAS CRACKED. When we returned the phone they said they were going to give us a refund. IN DEALBUCKS. Now 2 months have gone by without a working phone and finally the fully working phone came. I won’t buy and electronic or maybe anything from this app again. ### 1/5 — Orders not placed by me *2018-07-30, version 18.10* Twice now I’ve had items in the shopping cart which I have not ordered but items were ordered for me by a glitch in the system supposedly. I’m extremely unhappy. This is happened out twice. I need return labels sent to me in the mail as I do not have a printer and I cannot walk to go to the post office as I have five crushed discs in my lower back please either send me in the mail return labels or credit my account for the items I did not order myself. I really enjoyed this company along with Groupon. But this is now happened to me twice by each company. I am terribly upset over all of this ### 1/5 — Trade-In Gifted Item *2018-06-23, version 18.8* My mother-in-law gifted me numerous deals from living social. One item was a trade-in but when I sent off for the trade-in I never received my deal bucks. When I contacted customer support they said they needed to talk to mother-in-law since she purchased it even though I had the voucher number and the gift on file. So that was a nightmare trying to correlate between customer service, my mother-in-law, and trying to trade-in my deal before the 24hr window was up. Not happy with this service at all. And I had another deal that redeemed itself at 3:00am. I never even got to use the deal and so guess what, customer service refused to talk to me once again because it was a gift from my mother-in-law. Needless to say I’d be happy looking for another service before using this one. ### 1/5 — Not happy with this app *2018-04-23, version 18.5.1* I got a item $300 charged to my account, that I did not want. I did not select this item but when I was scrolling down the iPad app put the item in my shopping cart. I tried to delete it but was unable to delete. I closed the app and then several days late this item was deducted from my account. I sent an email say I did want this item but email bounced. I call my bank credit card authorization to complain and was told try chatting with the company. They refuse to cancel this order since it was more than three days. I am stuck with a item I don’t want and won’t every use. I am not impressed don’t save a credit card number on this app. **Developer response:** We are very sorry for the trouble you've encountered. Please submit your request to our Support Team by clicking the link below: http://livingsoci.al/2y4sphx. You may be asked to first provide context to your issue before being connected to a Live Chat representative or requesting a call back. We appreciate your patience. ### 1/5 — Beware living social doesn’t vet businesses *2018-03-02, version 18.3* Beware: living social does not care that businesses they allow to have vouchers on their site are not reputable and some are horrible scams. Also they refuse to refund my money back. Instead they gave me social living “bucks” after two attempts at buying vouchers for a taxi service to the airport. Both company’s were horrible and refused to serve me. Living social have me back their own currency so I have to use it again for possibly another terrible experience. I tried contacting them via their chat and they hung up on me here times. 65 dollars they now have from me and I have nothing. ### 2/5 — LOVE THE SAVINGS BUT Customer Service Not Always Helpful *2022-01-31, version 21.3.1* Love the savings with Living Social deals, but FRUSTRATED lately with customer service (they were great in the past) one rep says one thing and another says some different. And you don’t know if you are talking to a rep with Groupon or Living Social..very confusing. It’s also taking longer than before to get credit back..have had to follow up a few times even after rep said it was being processed immediately.. It’s not easy either to reach out to customer service..I have to hunt down the chat box..not able to just call which would make my life so much easy! ### 2/5 — Customer Support did not resolve my Issue *2018-12-17, version 18.16* I did not hear back from customer support for over a week after concluding a solution. I had to send another again to hear the same thing- they replied with they are working on my issue but it’s been almost a month with my issue unresolved. I’m unsatisfied considering it’s my first purchase on this app. I was planning on using it more but not if it gonna be like this. I decided it’s easier to keep the product than working with customer support. Hope everyone else has a better experience than I did, Happy Holidays ## Most praised reviews (10 highest-rated) ### 5/5 — Quality deals *2021-08-12, version 21.3.1* I've used Living Social for years and have never been disappointed in the quality of services, Escapes and restaurant deals that I've purchased. The two times I had an issue it was handled by customer service in a prompt, fair and friendly fashion. I highly recommend Living Social to anyone who likes to try new restaurants, entertainment and service options at an incredible price! I love Living Social! ### 5/5 — Love Living Social *2021-05-22, version 21.3.1* I have been a LivingSocial customer for almost 10 years now. I love all the discounts they give on all the cool, fun, exciting adventures that they have available on their site. I have done so many things that I probably would never have done thanks to Living Social! I’ve gotten everything from discount haircut and highlights all the way to Whitewater rafting adventures! I’ve going to the Pirates dinner theater, Magic shows, dinner dance shows, a John Lennon impersonator show, golf lessons and much much more! I have told so many people about LivingSocial who did not know about the service. I highly recommend it. ### 5/5 — Great deals on LivingSocial *2021-03-17, version 21.3* There is a wide variety of services offered, as well as products and merchandise to buy. I’ve been able to dine at various restaurants and experience other things such as facials and massages. I probably would not have been able to afford to pay full price, so this service helps funnel business to locals. ### 5/5 — Good for fun stuff *2021-03-01, version 21.3* I’ve enjoyed LivingSocial for several years now and it is my “go-to” app for fun stuff, ie air fryers, smoker, solar lights. I’ve even bought clinical services. The things I buy arrive timely and I have tried all kinds of things. I recommend reading the fine print on what you want. Out of 50+ purchases, I may have been upset twice. One time with a hotel reservation and a mudslide. Highly recommend it! ### 5/5 — Great deals I wouldn’t have found otherwise *2020-11-01, version 20.17* As my title states I think the best thing about this app is that it gives me creative ideas for things that I can do with my kids that I would otherwise not have thought of. Also I love massages and I get the best massage deals on here that I’ve ever found. If you’re looking for a deal in anything you can look it up and they have something here.I have been using LivingSocial For many many many years and have gotten so many amazing deals. ### 5/5 — Great Shopping! *2020-03-15, version 20.4* I’ve brought several items from this website! I’ve purchased many great products! Received purchases on estimated time given! I enjoy shopping on the site! I’m a satisfied customer! Will continue to recommend to others! I truly love this website! So many items to choose from! Always great bargains to get!😃 ### 5/5 — BEST GIFT OPTIONS *2020-01-07, version 19.16* ... for dear friends or yourself. I have ordered several products from Printer Pix and I am soooo very excited to receive them and surprise three friends with great memories “caught” when they were not seeing me take their photos! A wonderful memory to be enjoyed for a long time. Best prices and the reviews rave about the quality of the finished product. Get your cameras out! ### 5/5 — Bargains and customer service *2019-10-23, version 19.14* LivingSocial introduces a huge menu of places to visit, restaurants to explore and a wide variety of services to enjoy. The opportunities seem endless and the price is a great incentive. I think this is definitely a win win for everybody. Businesses have a chance to attract new clients and clients can explore places they might not have noticed otherwise. In addition, I’ve recently been in the hospital and several vouchers expired. Upon hearing my problem, both vouchers were extended. I’m impressed, thanks Living Social! ### 5/5 — Unique gifts *2019-10-12, version 19.13* I can always find an unusual or unique gift when I shop living social. The web site and app work well allowing you to navigate easily between options. And if I have had questions the service team is oriented to answer your questions and solve problems, a refreshing departure from the usual run around or disregard for your concerns. Highly recommend. ### 5/5 — Living social *2019-10-08, version 19.13* What I like about living social is that they don’t have cash back like Groupon. It’s much easier & faster to find places or dining establishments which is great. The reason I rarely use Groupon because of the cash back which I don’t like. Too much of a hassle. But, I thing I don’t like about living social is when you send me to save an extra 25% and I find it hard to find places who except that promotion. Thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*