# LNB - Mobile — user reviews

> 32 indexed App Store user reviews of LNB by Lyons National Bank, rated 4.70/5 from 1,355 ratings.

- Source: https://appshunter.io/ios/app/lnb-mobile/id1461758847/reviews
- App overview in markdown: https://appshunter.io/ios/app/lnb-mobile/id1461758847.md
- Rating breakdown: 5★ 1,154 · 4★ 108 · 3★ 26 · 2★ 18 · 1★ 49

## What do users think of LNB?

Overall sentiment: negative

**Pros**

- 👍 Courteous and helpful staff
- 💡 Transfer funds between LNB accounts

**Cons**

- 🐛 Frequent login issues
- 🐛 Crashes and glitches
- 🐛 Unavailable features (e.g. bill pay, check deposit)
- 🐛 Inconsistent performance across devices
- 🐛 Decimal point issues with mobile deposit

**Commonly reported bugs**

- Login validation errors
- Frequent app crashes
- Inability to access account information

**Most requested features**

- Restore previous app's functionality
- Improve stability and reliability
- Add bill pay and mobile check deposit

## Newest reviews (11 of 32)

### 2/5 — Super glitchy

*2025-07-18, version 24.2.50*

This app started being super glitchy a few months ago. It takes me forever to get logged in because it says it either can’t validate my credentials or an error occurred and I have to call the office. Today it told me the app violated security features, whatever that means. It also crashes a lot. I don’t know what happened with update that caused this, but it’s terrible lately.

### 1/5 — Doesn’t work

*2021-11-09, version 21.2.70*

The logo displays for two seconds then it shuts down. Tried reinstalling. Still doesn’t work. Disappointing cause I love the bank!

### 1/5 — Doesn’t work

*2021-03-24, version 20.2.80*

I get an error message 8 out of 10 times when trying to use this app. Frustrating

### 1/5 — This app has so many flaws!!!

*2021-01-26, version 20.2.60*

This app is by far the worst banking app I’ve ever used!!!! It’s constantly down and the transfer money/ bill pay option is constantly “unavailable at this time”! Thinking of switching banks solely because this app does NOT allow me to do what I need to!! Very disappointed!!!

### 1/5 — The worst banking app ever

*2020-12-30, version 20.2.60*

I don’t know that I have another app on my phone that is down as much as this one. 21st century here LNB. Figure it out.

### 1/5 — No bill pay?

*2020-11-24, version 20.1.200*

Not being able to pay bills online is a dealbreaker for me. Guess I’ll go back to ESL. I Opened my account 2 weeks ago and still haven’t received my debit card. Not a good way to start with new customers.

### 1/5 — Awful Log in System

*2020-11-22, version 20.1.200*

Never lets me log in or use face-id. After about 3 weeks I have to change the password because it won’t let me use it and then changing the password hardly works correctly either.

### 2/5 — Cannot deposit checks electronically

*2020-11-06, version 20.1.200*

This is a big disadvantage to the app, you cannot deposit checks electronically on commercial accounts.

### 1/5 — App is garbage

*2020-06-18, version 19.3.20*

Can’t even do a thing with it because it always has a error. I’m tired of calling my bank to fix it all the time.

### 2/5 — Doesn’t even work

*2020-05-15, version 19.3.20*

At the beginning it was decent , still a lot worse than the previous app. Not to mention that for the past few days I can’t even log into the app , it’s saying my credentials are wrong and I can’t even try to change my password because that’s faulty too. Just fix this app ....

### 1/5 — App is crap

*2020-04-15, version 19.3.20*

I love LNB, the bank is great. I’ve been with them a long time. Their previous app was simple, reliable, and easy to use. This new app that I was forced to switch to, works maybe 10% of the time. I’m pretty annoyed with it actually. Give me back the old app!

## Most critical reviews (10 lowest-rated)

### 1/5 — Hate this app

*2026-06-25, version 25.2.100*

Hardly ever works the way it’s supposed to. IF you can manage to login you’ll be lucky to be to do more than see your account balances

### 1/5 — It works only when it wants to

*2026-02-01, version 25.1.31*

If you need your money don’t count on LNB to be able to transfer money from savings to checking, had to stay in my truck last night! it’s 7 degrees and they wouldn’t let me into my online account! this happens every time you try to get into your account or nearly everytime and this time it’s done me wrong to wrong!

### 1/5 — Awful

*2025-03-22, version 24.2.50*

Can’t even use Zelle even though the website says Zelle is built into the app

### 1/5 — Junk

*2024-01-28, version 23.1.71*

Have trouble every time I go to Zelle it times out in 2 seconds kicks you outta the app

### 1/5 — Horrible App

*2023-10-10, version 23.1.71*

By far the worst banking app I’ve ever used you can’t see pending charges you can’t use it to pay bills most features don’t work

### 1/5 — Crashes. Wont open anymore

*2023-03-11, version 22.2.30*

Really inconsistent. Crashes constantly. Remove from phone. Reinstall and same thing. Need a more stable banking app.

### 1/5 — Horrible app!!

*2022-12-08, version 22.2.30*

There’s no excuse for a bank like this to have such a bad app. It’s totally useless! It doesn’t even have direct deposit for business accounts and you can’t view a copy of your statement. Lyons shouldn’t even bother having this app.

### 1/5 — Worst app

*2022-08-17, version 22.1.40*

Worst banking app I have ever used. It can never validate my credentials.  Password is correct. Use my fingerprint. Still won’t work.  Leave it for a few hours and then it is fine. But you can never get on it when you need to

### 1/5 — Bad

*2022-02-05, version 21.2.70*

They replaced a great app with this new app.  Makes zero sense.  This one is terrible.

### 1/5 — Terrible Banking App

*2021-12-28, version 21.2.70*

The app is constantly down, and you don’t know when it’s going to be back up or what’s going on because LNB doesn’t post anything to social media. The remote deposit limits how much you can deposit a day, so forget it if you have multiple checks! Finding out your credit card statements is a hassle. The website isn’t much better. They need to invest in their technology.

## Most praised reviews (10 highest-rated)

### 5/5 — Bill pay

*2024-12-11, version 24.1.70*

Can’t pay bills on my IPad but can on my iPhone.

### 5/5 — App

*2023-12-23, version 23.1.71*

Every time you log into the app you get an error message and have to go back and start over. 
Also, the decimal point is missing on the Mobil deposit so I can’t deposit a check.

### 5/5 — Chris Desellems (Owner if TITAN HEATING AND AIR)

*2022-09-08, version 22.1.100*

Lyons national bank is very courteous and easy to work with.I have been a customer since the opening of the Jordan branch and will continue;due to the success of the well trained staff. Thank you Chris DeSellems TITAN HEATING AND AIR

### 5/5 — Chris Desellems (Owner if TITAN HEATING AND AIR)

*2022-09-08*

Lyons national bank is very courteous and easy to work with.I have been a customer since the opening of the Jordan branch and will continue;due to the success of the well trained staff. Thank you Chris DeSellems TITAN HEATING AND AIR

### 5/5 — LNB Penn Yan

*2021-02-23, version 20.2.60*

The team in this branch is the most professional, friendly and helpful staff I have ever encountered. From the time of the 2014 flood to present day, they have all helped grow our business and become an integral part of our community. Special shout out to Ryan Hallings who has engineered financing for us all these years. You should be proud of the team in the PY branch, they are a truly special group of people, actually more like friends. Sincerely, Sean Ahearn. Owner, Penn Yan Diner

### 5/5 — The new app is Worse than the old one

*2020-08-21, version 19.3.20*

The old app was pretty prehistoric , but that being said it actually worked ......you could log in , pay bills , see your account total after every transaction...... this new app (that they forced me to get) is definitely not as good as the old one, if you manage to log in and not get an error you will find that you can’t pay bills anymore. Also for some reason this app doesn’t show your total accountBalance after every transaction and , for reasons that Would take too long to explain , bugs the crap out of me. ... I love LNB ....BUT MAN I HATE THIS APP

### 4/5 — Transfer to other lnb customers feature

*2020-05-23, version 19.3.20*

The last version of the app allowed you to transfer funds to an account not held by you but other members of LNB. It’d be beneficial if this feature came back in this version instead of having to log in the bankwithlnb.com.

### 3/5 — locks me out

*2022-09-06, version 22.1.100*

locks me out all the time, great when it works but pretty inconvenient

### 3/5 — Simple but glitchy

*2020-12-30, version 20.2.60*

Needs a big overhaul functionality/UI wise. Network connectivity issues, login issues, balance update issues, and just overall slow.

### 3/5 — Basic

*2020-04-02, version 19.3.20*

Basic functions. Not really the best program

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
