# LNER \| Train Times & Tickets — Plan your journey & buy cheap

> Official app for planning, booking, and tracking LNER train journeys. (iPhone/iPad app by LNER.)

- Source: https://appshunter.io/ios/app/lner-train-times-and-tickets/id1521840052 (this page in markdown: same URL + `.md`)
- Developer: [LNER](https://appshunter.io/developer/1483491851)
- Category: Travel, Utilities
- Price: Free
- Rating: 4.90/5 from 1,439 App Store ratings · 159 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 98 MB
- Languages: American English
- Released: 2020-08-10
- Data updated: 2026-09-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/lner-train-times-and-tickets/id1521840052/reviews.md

## What is LNER | Train Times & Tickets?

Download the Official LNER App - Feel freedom when you travel with LNER 

Plan, book, and track your journey effortlessly with the LNER App. Check train times, buy cheap train tickets across Great Britain, and enjoy no booking fees - ever.  

As the official operator of the East Coast Main Line, our Azuma trains connect London to Scotland, stopping at over 50 stations, including London King’s Cross, Peterborough, York, Leeds, Newcastle, and Edinburgh Waverley. 

Looking for cheap train tickets in Great Britain? We’ve made it even easier to buy train tickets to any destination in the country through the LNER App. Plan your journey in the LNER App to travel safely and with confidence. 

Why choose the LNER App? 

Our train app offers everything from digital tickets to real-time updates, making your journey easier from start to finish. 

- No booking fees, ever - the price you see is the price you pay. 

- Live Journey Calling Points - track your train’s progress in real time to plan better connections.

- Cheapest LNER tickets, guaranteed - always the best prices.

- Get £5 free and earn 2% credit back - join LNER Perks to receive £5 free and earn 2% credit back on every LNER journey, and enjoy exclusive member rewards.

- Refer a friend - Refer a friend to LNER Perks and once they’ve travelled, you will both receive £10 LNER credit. 

- Track a Train - follow up to three trains at once, even without a ticket. Ideal for keeping friends and family updated or planning pickups from the station. 

- Choose your seat - window, aisle or table - your choice.

- Digital eTickets - travel seamlessly with paperless tickets. 

- One-click Delay Repay - hassle- free refunds. 

- Live Trains Hub - see all trains running on a specific route, so you can stay informed at a glance. 

- Group discounts - save 20% when booking for groups of 3 - 9. 

- Season tickets - Travel smarter with flexible and money- saving options for regular commuters. Quickly renew or buy season tickets in the app. 

- Family tickets - Planning a family trip? Enjoy family- friendly ticket options for better value when travelling together. 

Our favourite features to make your travel experience as quick and easy as possible: 

CHOOSE YOUR OWN SEAT 

Whether you have a favourite seat or you want a table to eat, work or relax, the LNER app makes it quick and easy to choose your preferred spot onboard. 

LIVE TRAVEL UPDATES 

We know you don’t like delays, and neither do we! But wouldn’t it feel better to know before getting to the station? With LNER Assistant, you get platform information, journey updates and onboard details like food and drink changes. 

LIVE JOURNEY CALLING POINTS 

No more missing your connection from lack of information! Track the live progress of your journey in real time. You can also view earlier or later calling points for better planning. 

TRACK A TRAIN 

Track up to three trains at once in the Live Trains Hub and pin them to your homepage for easy access. This is perfect for keeping friends and family updated or planning pickups from the station. 

AUTOFILL STATION SUGGESTIONS 

Choose your departure station and destination in just a few taps. We’ll suggest the nearest stations based on your location when you’re booking your train ticket. 

LIVE TRAINS HUB 

Checking before you travel has never been easier. Stay informed by seeing all trains running on a specific route, so you’re always in the know.  

QUICK CHECKOUT 

Booking last-minute? One-click payments make it easy, even if you can’t find your card. You can choose to save your payment details for next time. 

Travel made easy - download the LNER train app today for a smoother journey. 

Whether it’s checking train times, finding the best train tickets, or managing your commute with a season ticket, the LNER App is your must have travel companion. 

LNER (London North Eastern Railway) replaced Virgin Trains East Coast in 2018. Our history dates back to GNER (Great North Eastern Railway).

## Key features

- Book train tickets with no booking fees
- Real-time train tracking and updates
- Digital eTickets for seamless travel
- Choose your preferred seat
- One-click Delay Repay for refunds
- LNER Perks for rewards and credit
- Group and family ticket discounts

## What do users think of LNER | Train Times & Tickets?

Overall sentiment: neutral

**Pros**

- 👍 Easy booking process
- 💳 Good flexibility with changes
- 🚀 Straightforward and intuitive app
- 💰 Reasonable fares and good perks
- 🔍 Clear journey information

**Cons**

- 🐛 App crashes and bugs
- ⏱️ Slow app performance
- 🔍 Lack of visibility for disruptions
- 🔧 Difficulty with seat reservations
- 🔒 Issues with adding tickets to wallet

**Commonly reported bugs**

- App crashes on launch after recent updates
- Tickets not showing up in Apple Wallet on time
- Delay repay function not working as expected
- Booking changes not reflected in notifications

**Most requested features**

- Ability to save/view previous journey searches
- More compact display for journey options
- Improved integration with calendar apps
- Clearer seat selection and indicators

## Recent user reviews (10 of 159)

All indexed reviews: https://appshunter.io/ios/app/lner-train-times-and-tickets/id1521840052/reviews.md

### 1/5 — Admin fee!

*2026-08-16, version 4.54.0*

Used LNER for years, no issue. Made a stupid error booking wrong date and was charged a £10 ‘admin’ fee to change the date by clicking a few buttons. Shocking. Sort it out you robbing thieves !

### 1/5 — Given £5 credit but impossible to redeem

*2026-07-31, version 4.54.0*

Keeps saying I can’t use the credit as journey not valid. Incredibly difficult to use app, can’t redeem credit, Perks add on doesn’t work either but used £5 credit. Have deleted app!!

### 1/5 — Spams you with ads

*2026-07-20, version 4.53.0*

Abuses notifications to spam you

### 5/5 — Easy

*2026-07-14, version 4.53.0*

Easy platform to use. Staff are fantastic. Perks are a bonus :)

### 4/5 — I’m here

*2026-07-10, version 4.52.0*

You keep asking me to download the app and I’ve used it for years . I asked for travel updates on the app but you said you didn’t recognise me ! 
I writing to you on the app so please acknowledge me . I love it and use it all the time but have to get updates on what’s app !!

### 5/5 — LNER- Consistently great staff!

*2026-05-18, version 4.49.0*

We feel very loyal to LNER as a company due to:
The wonderful staff, Good quality food, 
Good staff service,
Ease of use of the website and the loyalty points system. 
Well done LNER!

### 1/5 — E-Tickets Only

*2026-05-02, version 4.47.1*

Only lets you select e-tickets as method of collection, no option for physical tickets. Have to use other train apps (SWR) to get paper tickets

### 5/5 — Another easy upgrade

*2026-04-29, version 4.47.1*

Very easy to upgrade one of our next journeys

### 4/5 — New issues

*2026-04-27, version 4.47.1*

App was great, no booking fees. Now ‘upcoming’ in ‘journeys’ no longer has my valid open return tickets. It would be good if the app also did SplitSave.

### 2/5 — Doesn’t cover all LNER trains

*2026-04-08, version 4.46.0*

Well done for fixing glitch that meant tickets didn’t show up in ‘my journeys’. Still a glitch that not all LNER services can be booked on the LNER app. (Bizarre!). Eg 19:40 8/4/26. Was using app from 18:30. No mention of 19:40 at all. 19:45 cancelled. Turns out there was a 19:40 I could have taken. Train was there and I saw it go. Couldn’t get refund on 20:30 with new rules.

## Frequently asked questions about LNER | Train Times & Tickets

### What can I do with the LNER app?

The LNER app allows you to plan, book, and track your train journeys across Great Britain. You can check train times, buy cheap train tickets with no booking fees, and manage your travel with digital eTickets. It also provides live journey updates and allows you to choose your seat.

### How do I get the cheapest train tickets?

The app guarantees the cheapest LNER tickets and allows you to buy them without any booking fees. By joining LNER Perks, you can also earn 2% credit back on every journey and receive exclusive member rewards, further reducing the cost of your travel.

### Can I track my train's progress?

Yes, the app offers live journey calling points, allowing you to track your train's progress in real time. You can also track up to three trains at once in the Live Trains Hub, which is useful for planning connections or keeping others informed.

### What are the benefits of LNER Perks?

By joining LNER Perks, you receive £5 free credit upon joining and earn 2% credit back on every LNER journey. You also gain access to exclusive member rewards. Referring a friend can earn both of you £10 LNER credit after they travel.

### How does the app handle delays and refunds?

The app provides live travel updates, including platform information and journey updates, to help you stay informed about potential delays. For refunds, it offers a one-click Delay Repay feature, making the process hassle-free.

## Version history (last 5 releases)

### 4.55.0 — 2026-08-17

A smoother, more reliable LNER App is pulling into the station. We've fixed a few issues and made some improvements to keep things running nicely.

### 4.54.0 — 2026-07-29

Your favourite train app is getting even better. As well as working behind the scenes to keep the app running smooth, we've also laid the tracks for some future updates that are coming soon, so keep checking back for more app updates.

### 4.53.0 — 2026-07-13

There’s more coming to the LNER App! This release includes improvements to enhance your experience, while we continue working behind the scenes on even bigger updates coming soon.

### 4.52.0 — 2026-06-29

We’ve made some improvements in this update, and we’re laying the tracks for bigger enhancements ahead.

### 4.51.0 — 2026-06-15

Small improvements now to keep things running smoothly, with bigger upgrades steaming ahead.

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## More apps by LNER

- [LNER Door to Door](https://appshunter.io/ios/app/lner-door-to-door/id1623229179)

All apps by LNER: https://appshunter.io/developer/1483491851

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
