# Loan Assist - Quick Bank Loans — user reviews > 27 indexed App Store user reviews of Loan Assist by HDFC Bank Ltd., rated 2.18/5 from 2,468 ratings. - Source: https://appshunter.io/ios/app/loan-assist-quick-bank-loans/id1190804856/reviews - App overview in markdown: https://appshunter.io/ios/app/loan-assist-quick-bank-loans/id1190804856.md - Rating breakdown: 5★ 7 · 4★ 4 · 3★ 2 · 2★ 2 · 1★ 11 ## Newest reviews (10 of 27) ### 1/5 — Worst app ever from hdfc *2020-12-02* Hdfc is one of the worst company in customer service for loans , it might be best when it comes to banking but the moment you take loan you are treated cattle class. No service , arrogant staff in loan department , endless wait in their office and such useless apps for support, it is crap in thename of support. The app creater , it team who approved this should be ashamed . I am sure they never used it . I cannot place a request for loan closure certificate , noc etc. Sorry for harsh words but not at all expected from hdfc stable . ### 1/5 — Pathetic application *2020-11-30* No proper details available as per customer point of view and moreover you can not use the customer support option provided in the application specially “write to us” option does not work at all and when you click on call back option you won’t find the personal loan option to select as product and if you select random to get call back it won’t allow you to submit it.. I am trying this option since long time.. being branded bank such a pathetic application to use.. please fix the issue.. I hope this will be noticed and fixed soon.. ### 1/5 — Dumbos have made ‘Receive Marketing calls from HDFC’ as mandatory for login *2020-11-26* Dumbos have made ‘Receive Marketing calls from HDFC’ as mandatory in order to login into the app. Seriously who in your company decided this stupid strategy. Useless ### 1/5 — Why do you crash always? *2020-03-13, version 2.7* This is annoying when I try to access the info quickly, it always play with me and won’t let me get in. ### 1/5 — One of the Third Class App *2020-02-08* Common Guys! I tried to login using Net banking application and it’s saying that password not valid.. While trying to reset password.. It says loan not register... while trying to register with same loan account it says.. User already register.. while trying different user, It says Loan account already register with some other UserId.. Lolz.. and finally after 10 mins of this circus, I gave up! 😂 ### 1/5 — Worst App *2019-11-09* It doesn’t show the screen properly. Very bad design of the page for repayment schedule chart ### 1/5 — Pathetic *2019-01-09* I had to give one star as default to place this comment if I had an option to go negative I would have happily done that. Being called as a leading bank the app is still under upgrading, you can not use the app. If your system is not updated don’t send messages asking to download the app this is a basic customer service you can do you provoke customers to download an incomplete app. Saaaaad ... ### 1/5 — The application never start *2018-11-02* Since last update of the application; now the application is not launching only. Every time when try to launch it says “Loan assist is getting upgraded. We will notify once it is upgraded.” Selecting AppStore on the pop up we see no upgrade process and the application is ready to Open on AppStore. If try to open again same process on the application side. I should appreciate the developer of this application. First of all the application is very poor in performance and consecutive upgrades you guys made it worst from poor performance. Kudos to development team. ### 1/5 — Less option, no details about loan amount and charges. *2018-11-01* I have seen first time for HDFC loan app that if it’s upgrading then you can not use last version even if you delete and download still it will not work and says “app is upgrading, visit play store” and opens play store. Need to improved. As new app is upgrading then old version should work until and unless new version get released completely instead isolating support to customer. Limited details given of loan. If I took bike loan then there should be total amount, interest rate, down payment etc details. There is no option showing for repayment if I want to repay then what is maturity time and what interest applies. Check ICICI guys and learn. ### 1/5 — Most useless app in the world *2017-09-11* We can give the award for this app. Most useless app in the world. Bank will charge lot of interest in loans.. but cannot see the app is failing... before uploading to app store.. remove the app immediately.. otherwise people having authority to complain to higher authorities... Again, updated 2 days back, still there are too many crashes, each time after a crash.. i need to login again.. and it is slow.. i still could not track my loan literally... ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless app *2025-05-23* Hi HDFC, why your all app are disgusting and totally nonfunctional, trying bank app not able to get my details tried this app not working fetched data but not showing and same as for you website totally useless. Please something add better people to your dev team so that they can fix this issue hanging in your app from long long time.. **Developer response:** Hi, we understand that it must've been inconvenient. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email ID & contact details with ref ID LA30052500003 in the subject line. Will revert to you. ### 1/5 — Lots of bugs and Crash allways *2024-02-24* HDFC Loan Assist app's frequent crashes during login and loan application processes severely hinder user experience. Despite its promise of convenience, these technical issues undermine its reliability. Users expect seamless functionality, especially when dealing with financial matters. Such persistent flaws reflect poorly on HDFC's commitment to customer satisfaction and may deter potential users. Improvement in stability and performance is imperative to regain trust and ensure a smoother loan application process. **Developer response:** Dear Customer, we regret the inconvenience caused. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email ID & contact details with ref ID LA26022400001 in the subject line. Will get back to you for further assistance. ### 1/5 — Incorrect data appears *2024-02-08* This application not showing my paid loan amount. I don’t know what is issue of this application. I have paid my monthly loan amount but this app not showing my paid amount. I was think HDFC provides good services but I am wrong He is total poor services provide to customers. Do not trust the data shown in the application. **Developer response:** Hi Singh, we understand that it must've been inconvenient. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email ID & contact details with ref ID LA15022400001 in the subject line. Will revert to you. ### 1/5 — very bad app every night it has a technical error. *2023-11-06* very bad and ridiculous to see hdfc has such an app that doesn’t work every other night saying technical error **Developer response:** Hi Runjith, this is not the experience we want you to have. Please write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA09112300001 in the subject line. Will get back to you for further assistance. ### 1/5 — Worst process ever *2023-09-18* I can’t connect your customer service, I’m trying from 1 week no one giving me proper Answers not solving my problem, I already paid amount but still customer care calling me and saving me to paid amount I’m tired and so much irritated with your service… I want any person call me and solve my problem, worst worst worst service I see in my entire life. **Developer response:** Hi Ezna, sorry to hear of your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA20092300001 in the subject line. Will get back to you ### 1/5 — Worst app and worst bank *2023-08-16* I cannot access my loan account, the customer helpline is useless, unnecessary charges. I have visited their main branch in bund garden, Pune to update my phone number couple of times. The representative will come with an attitude with no intention to clear your doubts or help you. All they say is it will be updated in 3 days and then you can access the account. The number has not been updated yet. My cibil score has been affected greatly due to this. Untrustworthy! **Developer response:** Hi Sango, sorry to hear of your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA18082300001 in the subject line. Will get back to you ### 1/5 — Not functioning *2023-02-17* I dont know why we have to face trouble to get our loan details. Hdfc is so popular and reputed bank but there app services are very poor. I’m not able to see my EMIs. I’m not able to pay in advance even I’m not able to get to know why i have some charges pending on.. very poor service ever experienced regarding my loan. Because of this unexpected dues or pending charges my cibil score is affecting. Even i have no one to talk about this problem .always they have only one answer ‘ please mail.’ How many times i have to? If its a loan assist app why There is a seperate lonk for pending dues . Show on the app why you are charging for it and we’ll pay . Feeling cheated Please do something about it. Not expected this from hdfc. **Developer response:** Dear Customer, Sorry to hear about your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref IDLA200223-01 in the subject line. Will get back to you. ### 1/5 — The app is not compatible to my handset *2022-10-31* I’ve been using this app for quite a some time now, the main problem I’m facing is that whenever I go to repayment schedule option the screen got inverted immediately showing half details not full screen and now I cannot go back to home or other page. I have to close the whole app and then only I can work on my phone. I Malman using IPhone XR **Developer response:** Hi Neelim, Sorry to hear of your experience request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA021122-01 in the subject line. Will get back to you. ### 1/5 — resolution not matching *2022-10-13, version 3.6* i am using 13 pro and i cant view my schedule payment principle amount ### 1/5 — Worst app screen orientation was very bad *2021-07-27* When we check the payment schedule the page orientation will override and once we click close butto on payment reschedule page it will remain same on horizontal orientation it will mot go back to vertical orientation, if we need to check anything else in the app we need to close and open the app for it to use vertical orientation **Developer response:** Hi Pramod, I'll ensure this is taken up promptly. You can write to us at loansupport@hdfcbank.com along with your issue details/registered email id & contact details. Kindly mention Ref ID LA290721-01 in the subject line. We will take it up. ## Most praised reviews (7 highest-rated) ### 5/5 — App is not working *2022-12-08* Please look into it App is taking longer time to respond and after it is getting crashed **Developer response:** Dear Customer, let us look into it for you. Request you to share your registered email id and contact details to loansupport@hdfcbank.com with ref ID LA121222-02 in the subject line. Will revert to you. ### 5/5 — Thank you App Dev. Team *2022-10-10* Registration issue has been resolved and I am able to register now. Thanks for the quick fix 😊 **Developer response:** Dear Customer, glad to know your issue is resolved. Do let us know if we can help you in any other way. ### 5/5 — Loan Assist app not working with iphone6 *2018-11-21* Loan assist app isn't working after updating the app to newer version. Whenever i use to open the app it shows 'app is upgrading. Kindly wait until the process completes'. Please its a request to resolve this issue at earliest as i am unable to track my due loan amount status. Thanks ### 3/5 — Automatically opens mobile in landscape mode *2022-05-03* when viewing the emi schedule then the mobile automatically changes to landscape mode and it us difficult to revert to the previous mode . very annoying bug . please fix asap **Developer response:** Dear Customer, we understand that it must've been inconvenient. Please mail us your complete issue at loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA050522-03 in the subject line. Will revert to you. ### 3/5 — Update version *2018-12-07* Please update version in 12.01 IPhone operating ### 2/5 — Minimum 2 characters required in first name error coming *2023-09-28* Minimum 2 characters required in first name error coming next step not move. Customer name eg. A Ramudu. A after another 1 character required asking. Customer not having present address proof so Aadhaar otp enter for login. So, name edit option not coming. So, now how to forward this step many times I am try but same ERROR coming what to do. Plz reply tq **Developer response:** Dear Customer, we regret the experience you had. Request you to write to loansupport@hdfcbank.com along with your registered email id & contact details with ref ID LA03102300001 in the subject line. Will get back to you to assist you further. ### 2/5 — Poor developers *2021-02-07* Flash not working --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*