# LoanNav > Mobile loan servicing app for managing payments, escrow, and communication. (iPhone/iPad app by Cornerstone Capital Bank, SSB.) - Source: https://appshunter.io/ios/app/loannav/id6446093898 (this page in markdown: same URL + `.md`) - Developer: [Cornerstone Capital Bank, SSB](https://appshunter.io/developer/963945039) - Category: Finance - Price: Free - Rating: 4.82/5 from 895 App Store ratings · 16 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 37 MB - Languages: English - Released: 2023-07-13 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/loannav/id6446093898/reviews.md ## What is LoanNav? Easily manage your account on-the-go with our secure, simple-to-use Loan Servicing App. Quickly make and view payments, access escrow information, sign up for options like autopay and paperless statements, message your Customer Care team, and more. You can: -Make a payment and view payment status -View details on your escrow account such as tax and insurance disbursements -View all statements including year-end tax documents -Learn from educational resources like FAQs and other helpful mortgage management tools -Message your Servicing Customer Care team members ## Key features - Make and view payments - Access escrow information - Sign up for autopay - View statements and tax documents - Message Customer Care ## Recent user reviews (10 of 16) All indexed reviews: https://appshunter.io/ios/app/loannav/id6446093898/reviews.md ### 1/5 — Hmmmmm! *2026-08-13, version 1.0.250203* Too many websites for 1st home mortgage and it is difficult navigating them ### 1/5 — Horrific experience *2026-07-27, version 1.0.250203* Worst authentication app I’ve ever had a displeasure to be frustrated by do not use this app if you can help!!!! ### 1/5 — Terrible app for such a big company *2026-07-14, version 1.0.250203* First of all it’s ridiculous and no excuse for having a seemingly fintech looking app to make a mortgage loan payment when the official cornerstone looking app is not for that. Additionally there’s not reason why I need to be forced to click a link to open up terms and conditions to only immediately close it without reading anything just so I can check yes I agree to process my payment. There are literally no excuses or justifiable reasons for this poorly ran company that can’t get basic business practices right but instead would rather inconvenience and confuse its customers for no legitimate reasons. This is business 101. Workflows, user interface, branding, etc. and I don’t want to hear some cop out like this is what legal required or something else when it can be done correctly and effectively without making it ignorant. ### 3/5 — Easy Nav and prepay Options *2026-06-29, version 1.0.250203* Loan Nav lets me pay off extra principle right within the app, rather than send additional payments via mail like other mortgage management apps. I like the infographics that break down what I’m paying as well. However, the amount of times I need to change my password is way too excessive. If someone were to hack into my account, I don’t even think they can see my full bank account number from the user end. So what’s the worst a hacker can do? Pay my bills for me? The sensitivity of my mortgage information doesn’t really beg a password change every year or less; not to mention, everything is already two-factor identification, so it feels like a hassle for me to change passwords so much, especially if the original password strength is strong. ### 1/5 — Late fee scam *2026-06-23, version 1.0.250203* The app omits the “Make a Payment” button. I was unable to make a payment until the late fee showed up, and then the button showed. I made my payment “late”. Was charged. This has happened before. ### 2/5 — Add More Features *2026-06-10, version 1.0.250203* Outdated app. Cant make additional payments or change the amount you want to pay if you wanted to split the payments. I shouldn’t have to read the terms and conditions every month. Just a waste of time. I dislike that my mortgage company switched to this lackluster app. But it gets the job done. ### 1/5 — Really Sucks *2026-05-23, version 1.0.250203* Constant issues and bugs. Never allows Face ID. Even when resetting password does not accept app generated password provided in email to reset. Needs major updates and has not been updated in a year. ### 1/5 — Not a good app *2026-03-25, version 1.0.250203* Can’t even login to the app. Worse there is out there ### 1/5 — Horrible app *2025-12-14, version 1.0.250203* Need to be updated! Never able to log-in and access account. Cant seem to update app on my own. Hate this app..useless! ### 1/5 — I hate this app *2025-12-05, version 1.0.250203* Why do the worst apps have to be the most important? I hate this app so much ## Frequently asked questions about LoanNav ### What can I do with this loan servicing app? This app allows you to manage your loan account on the go. You can make and view payments, check your escrow account details, sign up for autopay and paperless statements, and message your customer care team. ### How do I make a payment through the app? The app provides a straightforward process to make payments. You can initiate a payment and then view its status directly within the application for easy tracking. ### Can I access my statements and tax documents? Yes, you can view all your statements, including year-end tax documents, through the app. This ensures you have easy access to important financial records whenever you need them. ### Is there a cost to use this loan management app? Based on the provided information, the app is available for free. There are no mentioned costs associated with downloading or using its core features for loan management. ### How can I get help if I have questions about my loan? The app allows you to directly message your Servicing Customer Care team members. This provides a secure and convenient way to get assistance with your loan inquiries. ## Version history (last 5 releases) ### 1.0.250203 — 2025-02-04 Enhanced registration security and secure messaging. ### 1.0.241007 — 2024-10-08 Updated the disclaimer tool tip to display on the Payoff/Paydown screen. ### 1.0.240523 — 2024-05-23 We have updated the ability to see and download past payoff quotes. ### 1.0.230908 — 2023-09-11 With this update you may now preview your payoff amount prior to requesting a quote. If you have a deferred balance, you will now see balances within the ‘My Loan’ tab. We also made it easier for you to agree with the ‘Terms and Conditions’ when you sign up for electronic document delivery. ### 1.0.230609 — 2023-07-13 No release notes. ## Apps similar to LoanNav | App | Rating | Price | Category | | --- | --- | --- | --- | | [Loan Calculator‰](https://appshunter.io/ios/app/loan-calculator/id558688927) | 4.9 (104,929) | Free | Finance | | [Loan Calculator - Payment Calc](https://appshunter.io/ios/app/loan-calculator-payment-calc/id1531071094) | 4.7 (963) | Free | Finance | | [Loan Calculator - Debt Planner](https://appshunter.io/ios/app/loan-calculator-debt-planner/id1059124601) | 4.6 (22,434) | Free | Finance | | [Mortgage Calculator- Home Loan](https://appshunter.io/ios/app/mortgage-calculator-home-loan/id1155749575) | 4.6 (412) | Free | Finance | | [Loan Calculator - Loan2Me](https://appshunter.io/ios/app/loan-calculator-loan2me/id1442980816) | 4.8 (8,234) | Free | Finance | | [Car Loan Calculator,Auto Lease](https://appshunter.io/ios/app/car-loan-calculatorauto-lease/id1155867843) | 4.8 (1,319) | Free | Finance | ## More apps by Cornerstone Capital Bank, SSB - [Roscoe Bank Mobile](https://appshunter.io/ios/app/roscoe-bank-mobile/id888383379) - [LoanFly](https://appshunter.io/ios/app/loanfly/id963945040) - [Cornerstone Personal](https://appshunter.io/ios/app/cornerstone-personal/id1582724203) - [Cornerstone Business](https://appshunter.io/ios/app/cornerstone-business/id1582724409) - [Cornerstone Home Lending](https://appshunter.io/ios/app/cornerstone-home-lending/id1603900310) All apps by Cornerstone Capital Bank, SSB: https://appshunter.io/developer/963945039 ## Related topics [cornerstone home lending](https://appshunter.io/ios/topics/cornerstone-home-lending) · [cornerstone servicing](https://appshunter.io/ios/topics/cornerstone-servicing) · [msf servicing](https://appshunter.io/ios/topics/msf-servicing) · [loancare](https://appshunter.io/ios/topics/loancare) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*