# loans.com.au onTrack > Home loan application management and tracking tool. (iPhone/iPad app by LOANS.COM.AU PTY LTD.) - Source: https://appshunter.io/ios/app/loanscomau-ontrack/id1048810775 (this page in markdown: same URL + `.md`) - Developer: [LOANS.COM.AU PTY LTD](https://appshunter.io/developer/1325912109) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 11.0 · 86 MB - Languages: American English, Catalan, French (France), German (Germany), Italian, Polish, European Portuguese, Chinese (Simplified, China), European Spanish - Released: 2016-03-29 - Data updated: 2026-06-11 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/loanscomau-ontrack/id1048810775/reviews.md ## What is loans.com.au onTrack? onTrack enables you to book an appointment with your Lending Specialist, upload, review, and approve documents, receive notifications of milestones and track the progress of your home loan application through to approval and settlement. ## Key features - Book appointments with Lending Specialist - Upload, review, and approve documents - Receive milestone notifications - Track home loan progress - Monitor application to settlement ## Recent user reviews (10 of 33) All indexed reviews: https://appshunter.io/ios/app/loanscomau-ontrack/id1048810775/reviews.md ### 1/5 — Obnoxious beyond words *2023-05-10, version 5.34.0* Ah technology thanks for bringing us together. What garbage. ### 1/5 — It’s so bad *2022-09-08, version 5.10.2* It frequently crashes, doesn’t let you upload documents, it’s just a poor app. ### 1/5 — IT issues a nightmare *2022-06-10, version 5.10.2* Guys can you please do something about your app? It’s a nightmare to use and often isn’t accessible I have deleted it n am trying to reinstall n it’s nit working so I can’t do my banking !!! it’s the only way I can access my details it’s just not ok in this era that we are having issues with such a poor quality app. I can’t recommend yiur loans n services to my friends because of this and I really believe in your organisation such a pity … ### 1/5 — Doesn’t work at all *2021-10-21, version 4.22.2* App literally doesn’t work - you can’t login (does nothing), deleting and re-installing also doesn’t fix it. Latest iPhone with latest iOS. Shame. ### 1/5 — Issues constant *2021-06-29, version 4.20.0* My sent items don’t appear in sent messages. So I don’t know if they have sent. It takes multiple attempts to upload documents on phone app and sometimes I need to uninstall . iPhone 7 ### 1/5 — Doesn’t work *2021-04-02, version 4.17.0* App logged in first time. Never been able to log in since. Login details are correct but it goes nowhere. ### 1/5 — Constantly it crashes *2021-03-26, version 4.17.0* Every time I try to log in it won’t let me, so I have to delete the app every time. ### 1/5 — Glitchy and doesn’t let you login *2021-03-18, version 4.17.0* I’ve only been able to successfully login to the app once and this was only after I uninstalled the app and reinstalled it. Everytime I put my password in, it just keeps me on the login page and nothing happens. Seems very glitchy which is a shame because the overall functions and usability of the app is nice and easy. I will keep going through my web browser to acces my information instead. ### 1/5 — Woeful bit of kit *2021-03-16, version 4.17.0* Hard to use, login rarely works ### 1/5 — Crape app *2021-02-11, version 4.14.0* Same problems as other users logged in first time but subsequently when I try to log back in says I have to reset password. Also I can never get reset code very poor and frustrating. ## Frequently asked questions about loans.com.au onTrack ### What does the onTrack app do? The onTrack app allows you to manage your home loan application process. You can book appointments with your Lending Specialist, upload and approve necessary documents, and track the progress of your application from start to settlement. ### What are the key features of onTrack? Key features include the ability to book appointments with your Lending Specialist, upload, review, and approve documents directly within the app, receive notifications about important milestones in your loan application, and track the overall progress of your home loan. ### Is there a cost to use the onTrack app? Based on the provided information, the onTrack app is free to use. There are no mentioned costs associated with downloading or using its features for managing your home loan application. ### Who is the target audience for this app? This app is designed for individuals who are in the process of applying for or managing a home loan through loans.com.au. It provides a centralized platform for all aspects of their loan application. ### How does onTrack help with my home loan application? onTrack streamlines the home loan application process by offering convenient digital tools. You can easily communicate with your specialist, submit documents electronically, and stay informed about the status of your application, making the journey to approval and settlement smoother. ## Version history (last 5 releases) ### 5.65.0 — 2025-11-04 Added 'Required Before' Field and Status Filters ### 5.64.1 — 2025-10-07 Improvements on security during system login. ### 5.60.1 — 2025-06-16 General reliability and performance improvements for document upload and job handling. ### 5.60.0 — 2025-06-05 We’ve added a major upgrade to how identity verification works for home loan applications! - Biometric ID Verification: Applicants can now verify their identity securely via facial recognition and document scanning—no more paper forms or JP visits. - Mobile-Friendly Verification: A secure link is sent via SMS to start the process. Quick, safe, and fully digital. - Fallback Option Available: Prefer the manual path? You can still download, complete, and upload the VOI form directly within the app. - Smart Workflow: Once complete, the system will automatically progress your application—no follow-ups required. This update improves the speed, convenience, and security of verifying your identity as part of your home loan journey. ### 5.59.2 — 2025-05-05 Property report enhancement ## Apps similar to loans.com.au onTrack | App | Rating | Price | Category | | --- | --- | --- | --- | | [Connective Select](https://appshunter.io/ios/app/connective-select/id6742926398) | — | Free | Finance | | [LoanCraft](https://appshunter.io/ios/app/loancraft/id6739488380) | — | Free | Finance | | [Tiimely Home](https://appshunter.io/ios/app/tiimely-home/id6742926403) | — | Free | Finance | | [Aussie Elevate](https://appshunter.io/ios/app/aussie-elevate/id6737088341) | — | Free | Finance | | [TrackNTrace](https://appshunter.io/ios/app/trackntrace/id1478208547) | — | Free | Finance | | [Resimac](https://appshunter.io/ios/app/resimac/id6450972489) | — | Free | Finance | ## More apps by LOANS.COM.AU PTY LTD - [Smart Money](https://appshunter.io/ios/app/smart-money/id1325912110) All apps by LOANS.COM.AU PTY LTD: https://appshunter.io/developer/1325912109 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*