# Local Services ads by Google — Manage ad, leads, and budget

> Google-backed platform for service providers to manage ads and leads. (iPhone/iPad app by Google LLC.)

- Source: https://appshunter.io/ios/app/local-services-ads-by-google/id1069142544 (this page in markdown: same URL + `.md`)
- Developer: [Google LLC](https://appshunter.io/developer/281956209)
- Category: Business
- Price: Free
- Rating: 1.38/5 from 553 App Store ratings · 117 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 57 MB
- Languages: English
- Released: 2016-02-24
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/local-services-ads-by-google/id1069142544/reviews.md

## What is Local Services ads by Google?

Local Services ads make it easy for service providers, like electricians and plumbers, to get found online and get more jobs. Get seen at the top of Google, and get high quality leads from consumers that are looking for services like yours. All Local Services providers are vetted by Google, so you can quickly build trust with customers who need your services. Ads are easy to set up and you pay per lead, so you only pay for leads relevant to your business. Most leads are phone-based so can you connect with customers on-the-go.

In the app you can:
- Manage leads
- Communicate with customers
- View reports to track how your leads convert
- Read and request reviews
- Update your ad
- Manage your advertising budget

## Key features

- Manage leads
- Communicate with customers
- View performance reports
- Request customer reviews
- Update ad settings
- Manage advertising budget

## What do users think of Local Services ads by Google?

Overall sentiment: negative

**Pros**

- 🚀 Effective lead generation
- 💡 Useful for small businesses
- 👍 Helpful customer service

**Cons**

- 🐛 Frequent app crashes
- 🔍 Lack of functionality in mobile app
- 💰 Expensive for some businesses
- 🕰️ Delayed lead notifications
- 🤖 Issues with AI-based customer service

**Commonly reported bugs**

- App not compatible with latest iOS updates
- Leads not showing up in the app
- Inability to access all account information

**Most requested features**

- Ability to switch between multiple accounts
- Save button visibility improvement
- Dispute/refund process enhancement
- Detailed lead pricing information

## Recent user reviews (10 of 117)

All indexed reviews: https://appshunter.io/ios/app/local-services-ads-by-google/id1069142544/reviews.md

### 1/5 — Latest update iOS

*2024-11-04*

Unable to open app any more on 4 different devices once updated to newest IOS 18

### 1/5 — Dimo

*2024-10-31*

The app is crashing and stopped working even before I installed 18OS update on my phone.

### 1/5 — Keep Crashing

*2024-10-28*

App keeps crashing and unable to open it.

### 1/5 — Should be much better

*2024-10-25*

My google LSA no longer opens. I get notifications, but I can not open the app. This appears to be linked to the iso 18 update. It also looks like the app has not been updated in a year. Google has the resources to have this app running very smoothly and right now it does not run at all. 

Very disappointing.

Google can and should do better.

### 1/5 — Monopoliezed

*2024-10-23*

Google guarantee has monopolized any industry that is now being forced to use this. They give a bunch of excuses why your ad isn't working and why you're not climbing the list. The reality is, if you as a small business owner can't afford what the bigger companies can then you're just gonna get buried at the bottom of their list. Also their app doesn't work and they're constantly changing terms and conditions which will shut your badge off if not caught.

### 1/5 — Horrible app

*2024-10-22*

This app is absolutely awful!! It only works half the time, freezes constantly, and won’t even display your new leads the majority of the time. It’s currently October 22, 2024 and I am just now having notifications show up from LAST WEEK today, which is Tuesday. Many of those leads were texts from potential clients that I was not able to respond to in a timely manner and they found someone else to do business with. For a multi billion dollar company you seriously need to step up your game. You also need to make an option to dispute a charge due to YOUR inability to send the lead in a timely fashion.

### 1/5 — Google hates small businesses

*2024-10-22*

If you are attempting to supplement or launch a business with this service just know what you’re getting into. This app is a scam and they recently made it even more scammy by removing your ability to dispute leads. Customer service doesn’t exist. If you try to change your business info, you’ll get banned for years. I believe they have an algorithm that automatically forces you to pay the max amount every month even if the job lead amount isn’t there. For fun, I decided to increase my weekly payment amount to $ 2000. The app told me I’d receive 175 leads a week for that price. Google took their $ 2000, and I only received 70 leads, my lead price was about $ 40 per lead. It was insane. You also can’t filter out certain calls you don’t want to pay for. 

Awful app, non-existent service. App also doesn’t even currently work so I can’t even access it.

### 1/5 — App broke

*2024-10-21*

Each time I press the app it throw me back out needs updating

### 1/5 — Not working with IOS18

*2024-10-20*

Have to leave this review as the app doesn’t work after I update to iOS 18

### 1/5 — App doesn’t work anymore

*2024-10-19*

App does not work any more and keeps crashing. We’re loosing important leads and are being charged for nothing. Please fix.

## Frequently asked questions about Local Services ads by Google

### What does the Local Services ads by Google app do?

This app helps service providers get found online by consumers searching for their services. It allows users to manage incoming leads, communicate with customers, track ad performance, request reviews, and manage their advertising budget. The goal is to help businesses get more jobs and build trust with potential clients.

### How do I pay for Local Services ads?

You pay per lead, meaning you only pay for leads that are relevant to your business. This pay-per-lead model ensures you're not spending money on advertising that doesn't generate potential customers. Most leads are phone-based, allowing for direct connection with clients.

### Is the Local Services ads by Google app free to use?

The app itself is free to download and use. The cost associated with the service is on a pay-per-lead basis for the advertising campaigns you run through the platform. You only pay when you receive a qualified lead.

### Who is the target audience for this app?

The app is designed for service providers such as electricians, plumbers, handymen, and other local businesses that offer services to consumers. It's for businesses looking to increase their online visibility and acquire new customers through Google search.

### How does this app help build trust with customers?

All service providers listed through Local Services ads are vetted by Google. This vetting process helps build immediate trust with consumers who are looking for reliable services. The app also allows you to request and display customer reviews, further enhancing your credibility.

## Version history (last 5 releases)

### 4.2.2 — 2023-10-02

- Minor bug fixes

### 1.9.1 — 2023-07-26

- Minor bug fixes

### 1.9.0 — 2023-05-25

- Support displaying multi business hours in a day
- Minor bug fixes

### 1.8.0 — 2022-08-29

1. A new service area picker for users to select target locations in the budget & profile page.
2. New account management flow in screen header to support account deletion.
3. Bug fixes and performance improvement.

### 1.7.1 — 2022-02-14

Bug fixes, and performance improvements.

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## More apps by Google LLC

- [Google](https://appshunter.io/ios/app/google/id284815942)
- [Google Earth](https://appshunter.io/ios/app/google-earth/id293622097)
- [Google Voice](https://appshunter.io/ios/app/google-voice/id318698524)
- [Google Authenticator](https://appshunter.io/ios/app/google-authenticator/id388497605)
- [Google Play Books & Audiobooks](https://appshunter.io/ios/app/google-play-books-and-audiobooks/id400989007)
- [Google Translate](https://appshunter.io/ios/app/google-translate/id414706506)

All apps by Google LLC: https://appshunter.io/developer/281956209

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*