# LocateFamily: Phone Tracker — user reviews

> 2 indexed App Store user reviews of LocateFamily by Kinetix HK Limited, rated 3.90/5 from 40 ratings.

- Source: https://appshunter.io/ios/app/locatefamily-phone-tracker/id6791110302/reviews
- App overview in markdown: https://appshunter.io/ios/app/locatefamily-phone-tracker/id6791110302.md
- Rating breakdown: 5★ 26 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 9

## Most critical reviews (2 lowest-rated)

### 1/5 — This is a very poor app.

*2026-09-05*

This app is not what it claims to be in its advertisement. My ICloud subscription is much cheaper and offers a better way to track and connect with family members.

When you try to link a family member, they must purchase a subscription to connect with you. The code they sent won't work unless the family member has purchased the app. I want to warn the public: do not trust the advertising or its app; it is misleading. In the advertisement, they said just type the number and you don’t need to ask their permission. But in their policy, it is different they have to send them the code and ask for their permission.  My son's place was affected by the storm and I wanted to locate him to see if he was safe and where he was that is why I purchased it. In my dissatisfaction, this app did not function well as it advertised. I purchased it the other day and I wanted a full refund for an app that never worked.

### 1/5 — Fraud

*2026-08-26*

It does not do what it advertised don’t waste your time

**Developer response:** We're sorry for the bad experience, but we're always working hard to improve the features of our products. For your suggestions, please send your specific needs and usage scenarios to customer service email, our professional team will communicate with you as soon as possible to discuss solutions, thank you for your support and use!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*