# Lock Master Photo Album — user reviews > 195 indexed App Store user reviews of Lock Master Photo Album by 富成 魏, rated 3.76/5 from 6,114 ratings. - Source: https://appshunter.io/ios/app/lock-master-photo-album/id1100606616/reviews - App overview in markdown: https://appshunter.io/ios/app/lock-master-photo-album/id1100606616.md - Rating breakdown: 5★ 3,304 · 4★ 832 · 3★ 461 · 2★ 263 · 1★ 1,268 ## What do users think of Lock Master Photo Album? Overall sentiment: negative **Pros** - 🚀 Finally working again - 🔒 Able to access old data **Cons** - 🐛 Password reset issues - 🐛 Photos/videos lost after update - 🔋 App not working after iOS update **Commonly reported bugs** - App crashes after iOS update - Unable to access stored data **Most requested features** - Update app to work with latest iOS - Provide way to retrieve lost data ## Newest reviews (13 of 195) ### 2/5 — Be careful *2025-11-01, version 2.1.0* As soon as you go for the second photo, they tried to charge you more be careful could be a rip off ### 2/5 — Calculator plus *2024-10-09, version 1.2.0* Please update the app, as it no longer works on phone due to iOS updates, I have so many centermental photos in that app that I can now no longer access, it is literally breaking my heart as they are photos of my now deceased partner ### 1/5 — It doesnt work on my version needs uodsted *2024-02-12, version 1.2.0* Whaf the heck i bought this now it doesnt work ### 1/5 — App needs to be updated *2023-08-21, version 1.2.0* App has not worked in a few years as has not been updated to latest IOS ### 3/5 — Nesesito que la aplicación se me actualice *2023-07-26, version 1.2.0* Solución a a la aplicación ### 4/5 — Nice *2023-04-28, version 1.2.0* Nice ### 1/5 — Update *2023-04-25, version 1.2.0* Update the app so I can access my pics ### 1/5 — Lost all my photos *2023-04-01, version 1.2.0* Devs never updated this app. Now I’m locked out! ### 3/5 — Needs update *2023-03-03, version 1.2.0* I can’t remember what’s in the app now I can’t open until it’s updated to run with current ios ### 1/5 — Can’t access photos *2023-02-12, version 1.2.0* I can’t access my photos and I want them ### 2/5 — Help *2023-02-03, version 1.2.0* Can’t access app don’t know how to recover my photos ### 2/5 — Update! *2022-12-02, version 1.2.0* Need an update to be able to retrieve my old photos! ### 1/5 — Needs updating *2022-11-07, version 1.2.0* This app was great but the developer needs to update it! I saved loads of pictures to it but can no longer open it to get access to them because they haven't updated it to the latest IOS. If they do they will get a 5⭐️ from me but the thought of losing hundreds of pictures that I thought I'd saved in a safe place means I can only give 1⭐️ for now 😢 ## Most critical reviews (10 lowest-rated) ### 1/5 — Update needed! *2025-09-17, version 2.1.0* This app needs to be updated it will not work with IOS after the iPhone self updated. And now that the app is working I lost all that I had saved on it. Is there a way to recover it ### 1/5 — Got it 2020. 2k23 it failed! *2025-07-19, version 2.1.0* Had it for a couple years . Worked fine loved it. Paid the in app purchase . But back then i dnt think the drop box n iCloud features were on there. Well now i hear it’s finally working. After a year or 2 well i want my photos back . There worth gold please help ### 1/5 — Passcode *2025-05-10, version 2.1.0* After waiting FOREVER for an update I now can’t access without a passcode which I either didn’t have or have forgotten. Please help! How do I get past the 4-digit screen to reset the code?! ### 1/5 — No longer trusted *2025-04-03, version 2.1.0* This app has finally been updated and is working now under a new name and interface, but it has held my content hostage for at least 2 or 3 years now. Due to lack of updates, the app stopped working on iOS, and I’m not lying when I say it took years before I could access my photos and documents again. For that reason, I wouldn’t trust it longterm to store anything. It’s working now, but tomorrow isn’t promised. ### 1/5 — Password *2025-02-09, version 2.1.0* Lost my password, is there a way to reset? ### 1/5 — Update *2025-02-03, version 2.1.0* The app went years without being updated by the developer. Its finally updated and all my pics and videos are now gone! Worst app ever ### 1/5 — Bummed *2025-02-02, version 2.1.0* Was happy to see the app got updated as i had photos going back a long time but i open the app and all the photos i had are now gone, didnt see any way to retrieve them back ### 1/5 — It hasnt worked in 3 yrs now. Please fix i need my memories *2024-12-26, version 1.2.0* Fix please i need my memories back ### 1/5 — Disappointed *2024-07-22, version 1.2.0* I paid for this app to have the full use of it. Everytime I go to use it, it sends me a message asking if I want to keep it or delete it. As soon as I press keep it then asks me to update it. I do that and it does not work. I am very disappointed and want what I paid for and all my pix that was saved to the app and my money. This is not fair at all to me or other customers!! ### 1/5 — Update *2024-03-25, version 1.2.0* Update please. ## Most praised reviews (10 highest-rated) ### 5/5 — HELP! App has appeared on my phone replacing Calculator + but is. It accepting passcode *2025-08-05, version 2.1.0* How do I reset passcode to enter the app? Please help! Thank you ### 5/5 — Finally *2025-02-11, version 2.1.0* App was out of commission for almost 5 years i never deleted it they made it a new app and still had my old vids on it 🫡 ### 5/5 — New app *2025-01-06, version 1.2.0* How can I renew this app ### 5/5 — Lost photos *2024-10-04, version 1.2.0* How can I get my photos out of the app please Thankyou ### 5/5 — Needs updating *2024-08-23, version 1.2.0* Needs update ### 5/5 — !! *2024-05-15, version 1.2.0* Please help me get back my pictures ### 5/5 — Please update app *2023-05-19, version 1.2.0* Update app to current IOS ### 5/5 — Update to be compatible *2022-11-06, version 1.2.0* Update your app to be compatible with new ios ### 5/5 — Must update !!! *2022-10-27, version 1.2.0* Please update ### 5/5 — Secret calculator *2022-08-06, version 1.2.0* Can the developer of this app please upgrade it to run on the most reset iOS software as I cannot access any of my pictures and it’s annoying it I do love the app I just don’t want to loose my pics and videos please help --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*