# Lock Photo:hidden from eyes — user reviews > 118 indexed App Store user reviews of Lock Photo by 可可 蔡, rated 4.24/5 from 58 ratings. - Source: https://appshunter.io/ios/app/lock-photohidden-from-eyes/id481250995/reviews - App overview in markdown: https://appshunter.io/ios/app/lock-photohidden-from-eyes/id481250995.md - Rating breakdown: 5★ 34 · 4★ 14 · 3★ 4 · 2★ 2 · 1★ 4 ## What do users think of Lock Photo? Overall sentiment: mixed **Pros** - 🔒 Strong privacy and security features with password protection - 👍 Easy to use and intuitive interface - 💾 Effective photo storage and organization capabilities - 🎭 Useful camouflage/decoy password feature - 📱 Lightweight app that doesn't consume much storage - ✅ Works reliably for basic photo locking functionality - 🔐 Keeps photos hidden from unwanted viewers **Cons** - 🚨 Critical data loss issues - photos disappearing after updates or phone changes - ❌ Photos displaying as blank white boxes - 🐛 App freezing and crashing frequently - 📤 Unable to transfer or export photos properly - ⚠️ Photos not restoring when switching devices or reinstalling - 😤 Poor customer service responses - 💰 Requires paid upgrades for video functionality - 📹 Video playback lacks audio within the app - 🔄 Inconsistent iPad support and formatting - ⚙️ Complicated process for transferring photos to new devices **Commonly reported bugs** - Photos disappearing after app updates - Photos vanishing after phone restoration or device change - App freezing when entering password - App crashing on launch - Photos displaying as blank white boxes - Export functionality failing with permission errors despite granting permissions - Unable to open folders after updates - App not restoring previously stored photos when reinstalled **Most requested features** - Photo editing capabilities within the app - Increased photo storage limits in free version (currently 40-60 photos) - Improved video support with audio playback - Better iPad-specific formatting and interface - Cloud backup or recovery options for lost photos - Ability to transfer photos between devices seamlessly - Better album organization (currently limited to 20 photos per album) ## Newest reviews (12 of 118) ### 3/5 — IPad Pro Support *2023-08-07, version 5.9* App looks the same as on my iPhone. Used to have two different apps or at least two versions formatted correctly (for iPad, larger, and sort like iPhone, via date).. ### 4/5 — Pics don’t transfer *2021-01-06, version 5.1* App doesn’t transfer pics other than that it’s great ### 4/5 — Anyway *2017-06-28, version 3.6* This App works too bad!It is not supposed to be in the App!While I am using,First,I lost a lot of my pictures but it still shows me the right numbers of pictures;Then I tried many time to contact the customer service,but they respond very rude and useless;The third reason is because this App takes a lot of space of my phone;and the last when I want to change my phone to another one,it is complicated to remove all my pictures to the new one,I can't download the same App to my new iPhone to keep the pictures! I am so annoying that I have chosen to use this App! ### 4/5 — Good app *2016-09-28, version 2.6* Does what it says it can do. If the video playback within app had audio, I would give 5 stars. But you have to save the clip back to your camera roll to get the sound out. ### 5/5 — Awesome *2016-09-17, version 2.6* Really good love it!!! ### 4/5 — Simple and Easy *2016-08-31, version 2.6* Works great. Simple to figure out. Would get 5 stars but I have to pay to save videos. ### 4/5 — don't know yet *2016-08-14, version 2.6* cool ### 5/5 — Perfect *2016-08-13, version 2.6* Works perfect ### 5/5 — Good *2016-08-03, version 2.6* Good ### 5/5 — Good app *2016-07-25, version 2.6* Dose everything you need ### 4/5 — Good *2016-07-20, version 2.6* Good app ### 4/5 — Awesome app for pics *2016-06-06, version 2.6* Great app to keep your pics safe and locked up away from unwanted eyes ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t trust this app *2025-04-29, version 6.1* I’ve lost all my photos which were valuable to me. One day they just disappeared. ### 1/5 — Lost all photos *2024-05-21, version 6.0* All the photos are blank white boxes now. I changed phones and this is what happened. I am on the latest app. I can’t export the photos as it says photo library permission but I gave the app full permissions. ### 1/5 — After update I can’t open my folder *2020-07-24, version 5.0* Hi after dis latest update I can’t open my folder . Can u plz help me ### 1/5 — The program does not work after the update *2017-02-28, version 3.0* The program does not work after the update ### 1/5 — Backup *2017-02-12, version 2.6* Can't get my photo back ### 1/5 — Photos Gone *2016-11-02, version 2.6* All of the sudden, all my photos are gone. Reloaded some in, went to check, gone again. This app WAS good, not sure what happened. ### 1/5 — Lost all Photos. *2016-03-27, version 2.6* Uploaded. Upgraded Phone. Lost photos... ### 2/5 — Updated and lost purchased content *2019-03-21, version 4.4* App works well, but lost upgrades and photos during update. ### 2/5 — Trying to work it *2018-02-21, version 4.2* I had this app years ago on another phone and i recently downloaded it again to regain my pictures and it won’t restore my old pictures. I can’t remember if i had the same apple id back then but I’m really upset bc i don’t have access to that phone anymore and was hoping to regain the pictures with my husband when we first started dating 💔 ### 2/5 — Video issue *2015-02-22, version 2.3* Why can't I add my video in this app?! ## Most praised reviews (10 highest-rated) ### 5/5 — Works Great! *2020-09-20, version 5.1* Had this app for years and never had an issue. Even got the video access. Had to restore purchase when a newer version was released but haven’t lost anything yet. ### 5/5 — Very good *2020-08-11, version 5.1* I store some pictures on here, it is very good ### 5/5 — Nice *2017-12-13, version 3.7* Nice app ### 5/5 — Extras cost a bit more but worth it *2017-03-12, version 3.1* Pics and vids can be easily hidden and masked from others with this handy dandy app. Worth the extra costs of ~$2 more. ### 5/5 — Thank you *2017-03-08, version 3.1* The new update works :) ### 5/5 — Perfect *2017-02-11, version 2.6* Simply Great ### 5/5 — Secure &Free *2017-01-28, version 2.6* Highly recommend this App ### 5/5 — Niceee *2016-11-28, version 2.6* Usefull app ### 5/5 — Really useful *2016-10-15, version 2.6* Very useful to hide all photo and video...just awesome app ### 5/5 — Simple great *2016-09-29, version 2.6* Seems to work okay so far. (I just downloaded it today.) It is very simple to use, thus it doesn't take up a lot of storage on your phone. My only complaint, is that when moving multiple photos, you'll have to create many albums because each album only holds twenty photos. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*