# Lockit Secure Password Manager — user reviews > 152 indexed App Store user reviews of Lockit Secure Password Manager by Lockit Solutions Inc., rated 4.70/5 from 756 ratings. - Source: https://appshunter.io/ios/app/lockit-secure-password-manager/id944830635/reviews - App overview in markdown: https://appshunter.io/ios/app/lockit-secure-password-manager/id944830635.md - Rating breakdown: 5★ 641 · 4★ 71 · 3★ 18 · 2★ 6 · 1★ 20 ## What do users think of Lockit Secure Password Manager? Overall sentiment: mixed **Pros** - 🚀 Secure and convenient password storage - 👍 Easy to use and organize - 🔒 Keeps important information safe - 💡 Customizable and feature-rich - 🚀 Syncs across devices **Cons** - 🐛 Connectivity and sync issues - 🔒 Concerns about data security and support - 🔋 Subscription model limits functionality - 👎 Poor customer support and lack of responsiveness **Commonly reported bugs** - App crashes after recent updates - Unable to remove old devices from account - Master password reset process not working - Sync errors leading to data loss **Most requested features** - Ability to print password lists - Improved backup and restore functionality - More customization options for password entries - Support for additional device types (e.g., Apple Watch) ## Newest reviews (14 of 152) ### 4/5 — Nice updated look *2026-06-20* I have been using Lockit for years as a backup password app but now it might get promoted to first string. ### 2/5 — Buggy new version *2026-05-17* I’ve been a paid customer for years now. Always worked great. The new design / version brought in a few bugs, one being a 100% “crash quit” when you click on the + button to create a new entry. I can still use the existing entries, but cannot create new ones. Very frustrating. ### 5/5 — Best thing ever *2024-03-25* Wow! How many passwords do you have??? I have too many to keep track of and this app is perfect for all of them. Now I only need to remember one password….how to get into my password keeper. Safe/secure/never have to worry ### 2/5 — Does It Work? *2023-10-19, version 3.3.10* I had this app some years ago, and let my subscription lapse. A few days I subscribed again, for the PRO version. I can’t get into it on other devices other than my phone, even though PRO allows other devices. I’ve sent an email for assistance as when I click to send authentication code to my email nothing happens. No code comes through, not in my junk/spam folder either. I use to really like the app, not so sure about the support though. Hope I’ve not wasted my money. I’m beginning to wonder if this was my best option now. ### 2/5 — This was great, but… *2023-10-08* As of yesterday, does not allow me to log in with my master password on any device. I can do it with touch but I know that won’t last. Tries to sync but is unsuccessful. I think this is app has been abandoned. Hasn’t been updated for over a year. Am migrating to another manager and changing all my critical passwords ASAP because god knows where my passwords are right now… ### 5/5 — A live saver *2023-06-12* I couldn’t do anything without this app! I have my own my husbands and my moms that I keep up with. I couldn’t do this without the app!!! ### 5/5 — Love app but have a problem *2023-06-05* Love this app but unable to log in from new device. No response from support. ### 3/5 — Lockit *2023-04-12* Works. Big miss is inability to transfer passwords to another smartphone. Categories are not helpful. Easier just to use search feature. ### 5/5 — I love this app! *2023-03-25, version 3.3.10* It helps me save all my passwords and hard to remember info ### 5/5 — Great App *2022-11-13* Great App. I reported an issue once where I could not log into an account and they gave me a free year of service. ### 5/5 — Excellent App *2022-10-29* I have had this App for years and I use it almost daily. ### 5/5 — Zero support *2022-10-23* I haven’t been able to back up my files from my iPhone since June, even though I am a subscriber. I’ve tried several times to reach Support, but they never, ever respond to me. I have so many records on files and just the thought of changing app bothers me, but as long as I can’t back up, I won’t be able to see my records on other devices ### 5/5 — Easy to use *2022-10-13* Great app and I love how easy it is to use. I just wish the logos were a tad bit easier to custom make and maybe more colors to use. Sometimes when you make them they don’t turn out quite the way you want them to look. Other than that the best password storage app I’ve used. ### 2/5 — Loved the app forgot that password, tried to reset about a dozen times… no reset email ever sent. *2022-07-18, version 3.3.10* This is a secure way to carry personal info with you all the time; credit card info, passport info...things that are not close when you need them. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not secure! *2026-04-23* Someone hacked into my account and now have access to everything! I am so sick and everything is compromised! They have all the passwords!! 🤬🤬🤬 ### 1/5 — Locks you out for days at a time *2024-06-04* About two or three times per year I get locked out on a timed out error. I have contacted the developer on a number of occasions and never gotten a response. I just have to wait for the two or three days. This time when I get back in I will remove all of my passwords and look for a new platform. This time it has cost me not only time but money as I have missed a deadline. If you are okay to occasionally go days without access to your passwords then go ahead great app when its working but if it is important to access your passwords whenever needed then stay away from this one. ### 1/5 — Years long user, now disappointed *2024-02-17* Was a great app, never had any connectivity to autofill into websites as described, but was easy enough to work around. I've had issues with the app for well over a month and I've been emailing them ever since. Funny story, after 6 emails now, their "priority support" is well... Non-existent. Do they even still exist? Their website holds NO information. No way to get in touch. Stay far far away from this app, present users, run... Apple look into this. ### 1/5 — LOCKIT transfer issue *2024-02-04, version 3.3.10* I am transferring IPhones but i cannot get access to my LOCKIT app on my new IPhone 15. Require support. Please contact me Sincerely Michael ### 1/5 — Broken. Don’t download. *2023-10-10* This app has been inaccessible for days. It just times out on launch. And, while I supposedly have VIP support, no one responds to my emails. ### 1/5 — Support is non-existent *2022-07-15* Was so happy with Lock it for about 4 years and all of a sudden all my data disappeared, lost all my passwords. Everyone knows what a hassle that is!! E mailed support about 5 times with no response, that was at least 6 weeks ago. Subscription is paid till Jan. ‘23! Would not recommend Lock it to anyone, in fact I was hesitant to give it one star. ### 1/5 — Not backing up and no way to contact support *2021-10-19* Not backing up…. ### 1/5 — Zero support *2021-07-08* I was getting error every time trying to synchronize second device. I wrote to Lockit support, and they never came back, just no answer. I had no choice but to delete it and go for another app. ### 1/5 — Lockit app *2020-11-02, version 3.2.1* The worse app I have ever downloaded. I forgot my password and requested to get a new one. One an authorization number is entered do you can change your password, they delete all your data. I removed this app immediately. DO NOT DOWNLOAD. I am requesting a refund. ### 1/5 — Can’t even open the app *2020-10-17, version 3.2.0* Just downloaded version 3.2.0 and now I can’t even open the app. Face ID or putting your password immediately crashes the app. Pretty ridiculous if you ask me especially when I’m paying yearly to use the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Lockit Rocks! *2026-07-19* Have been using Lockit for many years now and swear by its service. Any issues I have they, take of them immediately. Best password app available! ### 5/5 — Been using it for years! *2026-06-28* Great app to store all your passwords! ### 5/5 — First Class Protection *2026-06-27* We have used Lockit for years now!…. Best decision we ever made! ### 5/5 — Secure and easy to use *2026-06-27* I found this app very secure and easy to use. I use this app frequently to keep all my information. ### 5/5 — Exceptional! *2026-06-25* I’ve been using Lockit for several years now and love how convenient and easy it is to use. Would definitely recommend! ### 5/5 — Awesome and easy *2026-06-22* I’ve been using Lockit now for well over two years and I absolutely love it. ### 5/5 — Very useful and most secure one *2026-06-20* Thanks ### 5/5 — My password bible *2026-05-15* This app has been my primary password /account information manager for years. It is easy to use and customizable, allows easy organization so I can quickly get exactly what I need. Very secure and customer service is top notch. Highly recommend! ### 5/5 — A slick interface, now with improved customisability *2026-05-11, version 4.0.1* An improved, already terrific app that is easy to use and integrates seamlessly with iOS. Logical, including some neat tricks such as customisable field names, full control over category types and ‘sticky’ searches (to prevent you re-typing searches repeatedly) In my opinion, the kind of app that Apple should have done. I have been using for close to a decade - despite having tried much of the competition - and can’t fault its functionality. The update covers virtually all of the wishlist items I had requested to their support. (Would suggest an opt-in alert when date expirys reach their expiry!) Highly recommended. ### 5/5 — Locked out *2026-01-30* I’ve have been using this app for a long time & now I can’t access it. It just doesn’t work anymore. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*