# Lockly Home

> Smart lock and safe control app with advanced security and remote access features. (iPhone/iPad app by PIN GENIE LIMITED.)

- Source: https://appshunter.io/ios/app/lockly-home/id6578425449 (this page in markdown: same URL + `.md`)
- Developer: [PIN GENIE LIMITED](https://appshunter.io/developer/1118646944)
- Category: Utilities, Lifestyle
- Price: Free with in-app purchases
- Rating: 4.60/5 from 1,530 App Store ratings · 126 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.4 · 290 MB
- Languages: American English, Arabic, French (France), Indonesian, Russian, Chinese (Simplified, China), European Spanish, Thai, Chinese (Traditional, Taiwan)
- Released: 2024-09-05
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/lockly-home/id6578425449/reviews.md

## What is Lockly Home?

Experience a new way to control your Lockly smart locks and safes. Redesigned from the ground up, the Lockly Home app is built to become an integral part of your home, enhancing both security and convenience for your family.

Easily set up innovative features like facial recognition with Lockly Visage, or enjoy live view, video recording, and intercom calls with Lockly Vision and Lockly Vision Elite. Create personalized access for family, friends, and guests using fingerprints, access codes, eKeys, eBadges, and more.

From basic functions like locking, unlocking, and monitoring status, to advanced features such as Welcome Mode and Offline Access Codes, the Lockly app is your ultimate companion. It’s designed to bring you the latest innovations while offering the peace of mind that comes with enhanced home security.

Control your Lockly devices remotely from anywhere, anytime, and receive real-time notifications through Matter Link, Secure Link, or the Vision Connect Hub. Visit Lockly.com to learn more.

Secure all your doors and manage them effortlessly in one app. Discover the freedom and confidence that comes with the World’s Most Advanced Smart Locks.

Working on projects for multifamily buildings, schools, or assisted living facilities? Explore our Total Access Solutions at LocklyPRO.

Terms of Use: https://lockly.com/pages/terms-of-use
Privacy Policy: https://lockly.com/pages/privacy-policy

## Key features

- Facial recognition setup
- Live view and video recording
- Intercom calls
- Personalized access (fingerprints, codes, eKeys)
- Remote locking and unlocking
- Real-time notifications
- Offline Access Codes

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Lockly TapCom Blue - Solo | $1.99 | per month |
| Lockly TapCom Blue - Solo | $18.99 | per year |
| Lockly TapCom Blue - Duo | $3.99 | per month |
| Lockly TapCom Blue - Duo | $37.99 | per year |
| Lockly TapCom Blue - Home | $8.99 | per month |
| Lockly TapCom Blue - Home | $85.99 | per year |
| Lockly TapCom Pearl - Solo | $3.99 | per month |
| Lockly TapCom Pearl - Duo | $75.99 | per year |
| Lockly TapCom Pearl - Solo | $37.99 | per year |
| Lockly TapCom Pearl - Home | $14.99 | per month |
| Lockly TapCom Pearl - Duo | $7.99 | per month |
| Lockly TapCom Pearl - Home | $139.99 | per year |
| 4 Locks Plus Plan | $16.00 | per month |
| 5 Locks Plus Plan | $20.00 | per month |
| 1 Lock Plus Plan | $4.00 | per month |
| 3 Locks Plus Plan | $12.00 | per month |
| 2 Locks Plus Plan | $8.00 | per month |
| 1 lock subscription per month | $2.00 | per month |
| 4 lock subscription per month | $8.00 | per month |
| 2 lock subscription per month | $4.00 | per month |


## What do users think of Lockly Home?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 🔒 Secure access with fingerprint and facial recognition
- 🚀 Convenient remote access
- 💡 Useful automation features like auto-lock

**Cons**

- 🐛 Connectivity issues with WiFi and Bluetooth
- 🔍 Confusing app UI and navigation
- ⏱️ Slow customer support response times
- 🔧 Difficulty setting up and troubleshooting

**Commonly reported bugs**

- App crashes and freezes
- Inability to reset password or create new accounts
- Unreliable connectivity between lock, hub, and app

**Most requested features**

- Add option to delete unused locks/devices
- Improve user management with group/family access
- Provide 24-hour clock format for lock schedules
- Integrate with more smart home platforms like Alexa

## Recent user reviews (10 of 126)

All indexed reviews: https://appshunter.io/ios/app/lockly-home/id6578425449/reviews.md

### 5/5 — Awesome

*2026-08-14, version 1.6.7*

I love this lock. Simple to set up and a pleasure to use.

### 5/5 — 非常好

*2026-08-11, version 1.6.6*

非常好用的锁就是锁上了再回个以安全锁上了

### 5/5 — Love

*2026-08-09, version 1.6.6*

Love this lock. Just wish it would auto save all recordings when someone rings.

### 5/5 — Door

*2026-08-09, version 1.6.6*

Works like charm

### 5/5 — Never an issue

*2026-08-04, version 1.6.5*

Works great. Fairly quick to connect. Never have I had an issue with the app in nearly 4 years.

### 3/5 — Working great but...

*2026-08-03, version 1.6.5*

I love our Lockly Video, motion sensing lock, but unfortunately the motion sensing does not work in the hotter summer months 90 degrees. In South Florida that can be average daytime temperature during summer.  I kept it anyway after they verified it was a valid issue - hoping it gets corrected in newer versions and lockly replaces mine. Other than that it works flawlessly. Fyi, I figured the issue out and verified the problem - adding cold packs to the first replacement that acted same as original.  Lockly did offer to allow return and refund.

### 5/5 — Exellent

*2026-07-29, version 1.6.5*

Good

### 5/5 — Home Door Control

*2026-07-29, version 1.6.5*

This app is awesome.

### 5/5 — Es lo mejor

*2026-07-27, version 1.6.5*

5

### 5/5 — Owner

*2026-07-26, version 1.6.5*

Great

## Frequently asked questions about Lockly Home

### What does the Lockly Home app do?

The Lockly Home app provides a centralized platform to control and manage Lockly smart locks and safes. It allows users to set up innovative features, grant access to family and guests, monitor their home remotely, and receive real-time security notifications.

### What are the key features of the Lockly Home app?

Key features include setting up facial recognition, live video viewing and recording, intercom calls, creating personalized access via fingerprints, codes, eKeys, and eBadges, remote locking/unlocking, and utilizing Offline Access Codes. It also offers Welcome Mode for enhanced convenience.

### Is the Lockly Home app free to use?

The app itself is free to download and use for managing your Lockly devices. However, some advanced features or hardware integrations may involve in-app purchases or require specific Lockly smart lock hardware.

### What devices are compatible with Lockly Home?

The app is designed to work with Lockly smart locks and safes. It supports remote control via Matter Link, Secure Link, or the Vision Connect Hub, indicating compatibility with various Lockly hardware and connectivity solutions.

### How can I use Lockly Home for my business or property?

Lockly Home offers solutions for multifamily buildings, schools, and assisted living facilities through its Total Access Solutions. This allows for managing access and security across multiple properties or for larger groups of people.

## Version history (last 5 releases)

### 1.6.7 — 2026-08-12

1. Optimized UI/UX.
2. Fixed bugs.

### 1.6.6 — 2026-08-03

1. Optimized UI/UX.
2. Fixed bugs.

### 1.6.5 — 2026-07-07

1. Optimized UI/UX.
2. Fixed bugs.

### 1.6.4 — 2026-06-24

1. Optimized UI/UX.
2. Fixed bugs.

### 1.6.3 — 2026-06-16

1. Optimized UI/UX.
2. Fixed bugs.

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## More apps by PIN GENIE LIMITED

- [Lockly Vault](https://appshunter.io/ios/app/lockly-vault/id1118646945)
- [PIN Genie Smart Lock](https://appshunter.io/ios/app/pin-genie-smart-lock/id1261210289)
- [LOCKLY®](https://appshunter.io/ios/app/lockly/id1408331821)
- [Lockly Manager](https://appshunter.io/ios/app/lockly-manager/id1619033798)
- [Lockly AMZ](https://appshunter.io/ios/app/lockly-amz/id6444875757)
- [Lockly TapCom](https://appshunter.io/ios/app/lockly-tapcom/id6478385426)

All apps by PIN GENIE LIMITED: https://appshunter.io/developer/1118646944

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*