# LockMyPix Secret Photo Vault — user reviews > 243 indexed App Store user reviews of LockMyPix Secret Photo Vault by LockMyPix Inc., rated 4.70/5 from 2,557 ratings. - Source: https://appshunter.io/ios/app/lockmypix-secret-photo-vault/id1491039513/reviews - App overview in markdown: https://appshunter.io/ios/app/lockmypix-secret-photo-vault/id1491039513.md - Rating breakdown: 5★ 2,205 · 4★ 197 · 3★ 70 · 2★ 21 · 1★ 64 ## What do users think of LockMyPix Secret Photo Vault? Overall sentiment: positive **Pros** - 🔒 Secure storage - 👍 Easy to use - 💯 Reliable - 🔐 Military-grade encryption - 🙌 Keeps private files safe **Cons** - 🐛 Occasional glitches and freezes - 💰 Expensive subscription - 📢 Intrusive ads - 🤔 Syncing issues between devices **Commonly reported bugs** - Password not working after recent update - Photos and videos disappearing from the vault - Slow performance when managing large media libraries **Most requested features** - Ability to add folders and subfolders - Improved backup and restore functionality - Option to hide the app from the home screen - Sync across multiple accounts on the same device ## Newest reviews (11 of 243) ### 2/5 — Ads annoying *2026-02-02, version 4.0.3* Pour ### 5/5 — Definitely a great tool. *2026-01-08, version 4.0.2* Bought this to keep prying eyes out of this. Documents to photos people are not able to find the private stuff. I love being able to keep my photos and Videos that are super special to me! Away from the prying eyes of people I don’t want to see them. Only thing I wish is I could hide or change the logo. From the kids baby pictures to special moments with my beautiful wife. They are mine and no one else needs to see them. Thanks lock my pics! ### 5/5 — Great App! *2025-12-30, version 4.0.2* Completely private and secure. This app is incredibly easy to setup and has all of the necessary features to privately de manage photos ### 5/5 — Definitely a great tool. *2025-12-21, version 4.0.2* Bought this to keep prying eyes out of this. Documents to photos people are not able to find the private stuff. I love being able to keep my photos and Videos that are super special to me! Away from the prying eyes of people I don’t want to see them. Only thing I wish is I could hide or change the logo. ### 5/5 — Best photo vault *2025-12-11, version 4.0.2* This is the best photo vault out there! I have tried several and this vault blows them out of the water. The price is very reasonable. Being able to add subfolders is a game changer. You won’t be disappointed. If I could give this app 10 stars I would! ### 5/5 — Private *2025-11-23, version 4.0.2* Best and easiest place to keep private/hide your indeed private pictures and videos. Thank you team! ### 5/5 — Great app *2025-11-17, version 4.0.2* 💪🏼 ### 5/5 — Definitely a great tool. *2025-11-16, version 4.0.2* Bought this to keep prying eyes out of this. Documents to photos people are not able to find the private stuff. ### 5/5 — OK *2025-11-16, version 4.0.2* Bdnxbđnfndbcbcn ### 2/5 — Удалила все данные *2025-10-23* Давно пользуюсь софтом, бекапы хранил локально. Сегодня оплатил сразу за год, нажал синхронизацию с айклауд, и прога удалила всю библиотеку файлов загрузив при этом какую-то древнюю копию, которую я делал много раньше. Еще раз. Программа удалила то что должна была сохранить. Слов нет. **Developer response:** Привет, Если LockMyPix удаляет файлы, это происходит только потому, что вы удалили эти файлы на другом устройстве, которое также подключено к iCloud. И LockMyPix не удаляет эти файлы полностью, а просто перемещает их в корзину (если вы не отключили корзину). Если вам нужна дополнительная помощь, пожалуйста, свяжитесь с нами по электронной почте. С наилучшими пожеланиями, Эмили 🔒 Команда LockMyPix 📧 support@lockmypix.com ### 5/5 — Amazing *2025-10-20, version 4.0.1* This app is very secure. I don’t say this a lot, but I recommend it if you want to hide your photos, passwords, and ideas in a more safer app. Amazing! ## Most critical reviews (10 lowest-rated) ### 1/5 — Got too greedy *2026-09-08, version 4.1* Was a good product at some point, but now there’s an ad every 30 seconds when using the app. ### 1/5 — Lost me thousands of photos *2026-06-28, version 4.0.7* Have used this app for a few years now and was delighted with it. Until I opened it one day and found ALL my photos gone. Photos it had taken me a long time to collect. Naturally i contacted to support who then asked me for my device and operating system. I supplied these and have not heard from them since, despite a reminder email. So my faith is gone. ### 1/5 — Lost me thousands of photos *2026-06-16, version 4.0.6* Have used this app for a few years now and was delighted with it. Until I opened it one day and found ALL my photos gone. Photos it had taken me a long time to collect. Naturally i contacted to support who then asked me for my device and operating system. I supplied these and have not heard from them since, despite a reminder email. So my faith is gone. ### 1/5 — Ridiculous *2026-06-14, version 4.0.6* Imports and exports Live Photos as videos 😭😂 ### 1/5 — Don’t use this app I lost my documents *2026-05-28, version 4.0.6* Do not use this app it is unreliable and I lost my documents. The customer support is horrible. They have not resolved my issue. Please be warned ### 1/5 — Free version with ads is intolerable. *2026-01-29, version 4.0.3* If you are thinking that you can deal with a few ads to have the free version, think again. Just to look at your saved media, you are forced to sit through RIDICULOUSLY long ads. It’s just not doable. ### 1/5 — Was great *2025-12-27, version 4.0.2* Now it is advert riddled trash. Deleted ! ### 1/5 — Questionable security *2025-12-13, version 4.0.2* Passcode backup via email is an extremely questionable decision. App is also full of silly gimmicks and unneeded features, as well as dark UI patterns trying to get you to subscribe. ### 1/5 — So slow *2025-11-07, version 4.0.1* This app seemed great at first. I needed more space and more ability to organise photos within files. I also needed unlimited iCloud storage so I didn’t need to worry about ever losing my photos. While those things are good, once you begin creating folders, and folders within those folders and you begin to organise the app slows to an absolute snails pace. Every button prompt has a long delay, every photo moved to another location takes ages. I actually timed it and it takes up to 30 seconds to transfer ONE photo to another file. I have a lot of photos yes, but the app says it has unlimited storage so there shouldn’t be any slowdown as a result of that. It’s a great idea but absolutely awful in its execution. Feels like false advertising and I regret paying money for this but I didn’t know. I’d avoid this if you have any photos over 1000 and you desire to organise. If it’s only a handful of photos it’s good enough. ### 1/5 — To many ads *2025-10-09, version 4.0* Have to watch a game ad for the entire length just to get access, the last ad was 2-3 minutes long, that is a long time when just trying to get a document ## Most praised reviews (10 highest-rated) ### 5/5 — Súper buena *2026-05-18, version 4.0.6* Calidad buenas para guardar archivos secretos del ### 5/5 — Lockup *2026-05-16, version 4.0.6* Very good secure app ### 5/5 — Très bien *2026-03-29* Très bien, fiable **Developer response:** Merci beaucoup pour votre avis 5 étoiles ! ⭐️ Nous sommes ravis de savoir que LockMyPix vous semble très bien et fiable. C’est exactement ce que nous voulons offrir : une protection simple, sécurisée et digne de confiance pour vos photos et vidéos privées. Cordialement, Jennifer 🔒 LockMyPix Team 📧 support@lockmypix.com ### 5/5 — Mr g *2026-03-12, version 4.0.4* Does what it says ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2026-03-03, version 4.0.4* Five Stars!! Easy to use and secure with encryption unlike many apps that just hide your data and documents. Ignore users that give low ratings, because they have use the app incorrectly or don’t like ads. The IAP is fair for this type of product and with the frequent updates. ### 5/5 — Muy buena *2026-02-06, version 4.0.3* Excelente ### 5/5 — Excellent very informative *2026-01-30, version 4.0.3* One of the best apps for all your tips and information that is needed I recommended highly. ### 5/5 — A good safe APP for your pics and vids *2026-01-28, version 4.0.3* Easy to use and most importantly it’s safe ### 5/5 — Супер *2026-01-13* Как говорится - «маст хэв» Но было конечно приятно если бы можно было приобрести чуть дешевле... **Developer response:** Спасибо большое за 5 звёзд и такие приятные слова! ⭐️ Нам очень приятно слышать, что вы считаете LockMyPix действительно полезным приложением. Мы также понимаем ваш комментарий о цене. Мы стараемся предлагать надёжную защиту приватных фото и видео, регулярно улучшать приложение и при этом сохранять честное соотношение цены и качества. Спасибо за вашу поддержку и доверие к LockMyPix! С уважением, Jennifer 🔒 LockMyPix Team 📧 support@lockmypix.com ### 5/5 — Glitches lately *2026-01-09, version 4.0.2* Love all the feature of this app. But lately having syncing issue. Pic just disappeared all of a sudden. Upload from scratch and still missing. Luckily I have a local backup. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-16.*