# LoDel

> Restaurant food delivery and pickup service with real-time tracking. (iPhone/iPad app by Rolland Group Inc, The.)

- Source: https://appshunter.io/ios/app/lodel/id1137206648 (this page in markdown: same URL + `.md`)
- Developer: [Rolland Group Inc, The](https://appshunter.io/developer/1137206647)
- Category: Food & Drink
- Price: Free
- Rating: 4.34/5 from 616 App Store ratings · 50 written reviews indexed
- Age rating: 12+
- Requires: iOS 10.0 · 51 MB
- Languages: English
- Released: 2016-09-02
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lodel/id1137206648/reviews.md

## What is LoDel?

Hungry? Get your favorite restaurants delivered to your door. No need to worry about cooking or doing the dishes. LoDel has you covered for all your dining needs.

Track your food in real time. LoDel caters to the solo eater and also provides group ordering as an option if you are feasting with others.

Enter your address to see which options are available in your area. If you don’t feel like ordering in and are on the go you can place an order for pickup.

Not in your city or hometown? We will see you soon!

## Key features

- Restaurant delivery
- Real-time order tracking
- Group ordering
- Pickup option
- Address-based restaurant search

## What do users think of LoDel?

Overall sentiment: negative

**Pros**

- 🚀 Fast and quick delivery
- 💡 Helpful coupons and promotions
- 👍 Friendly and nice drivers
- 🚀 Convenient for those without a car

**Cons**

- 🐛 Unreliable service, orders often canceled or delayed
- 🐛 Inaccurate store hours and menus
- 🐛 Poor communication with drivers and customers
- 💰 Expensive delivery fees and processing charges
- 🐛 Inability to contact customer service or get refunds

**Commonly reported bugs**

- Incorrect address mapping and location tracking
- Inability to remove items from cart
- App crashes and technical issues

**Most requested features**

- Improve communication between customers, drivers, and restaurants
- Provide more transparency on order status and delivery times
- Allow customers to easily contact customer service and get refunds
- Fix issues with saved payment information and tip customization

## Recent user reviews (10 of 50)

All indexed reviews: https://appshunter.io/ios/app/lodel/id1137206648/reviews.md

### 1/5 — Just use DoorDash

*2022-05-15, version 3.3.15*

Stick to DoorDash. I decided to not use Lodel after I ordered and my order was canceled with no explanation. I waited over 30 minutes for my food to arrive. I checked the app and nothing. I only found out my order was canceled after I checked my email. I’ve had other issues before as well where I was only reimbursed a few cents. Don’t waste your money or time on this app.

### 1/5 — Disappointing

*2022-04-14, version 3.3.15*

Lodel is terrible in my area. Stick with grub hub or DoorDash. Every time I order I wait for over an hour then lodel cancels it or it takes hours for it to be delivered

### 1/5 — Terrible at the One thing your app is supposed to do!

*2022-01-08, version 3.3.15*

I ordered food for my family in town and used LoDel. I completed the order at 4:21pm and 40 minutes later they emailed me saying they had no drivers available to deliver the food.

Isn’t that your business model??

Then to top it off they say it will take 5-7 days to refund my money which is was $134.

So now on top of needing figure out new dinner plans I have to be short $134 in my account for a week because this company’s main business function is not available?

I will never use this horrible app or LoDel service again!

### 1/5 — Food always late

*2021-06-24, version 3.3.15*

The food is either late (1-2 hours) or never arrives. Has happened multiple times now. When I contacted the company for a refund this last time they just said “it was delivered” and left me hanging.

### 1/5 — Don’t bother

*2021-06-07, version 3.3.15*

It’s better to just get the food yourself. They were good when they first started but since others have offered delivery service, Lodel has been around 25% reliable. Most of the time we wait more then an hour, JUST to get confirmation that someone is picking our order up. Other times it’s been 2.5 hours and then we are told our order has been canceled. Not a business I’d put faith into for an on time order. 
Expect them to go under in curtain cities.

### 1/5 — True garbage

*2021-04-19, version 3.3.15*

If you ask for help, they hang up on you. If you try to cancel your order, then it’s too late because they hung up on you and deadline passed. Then they say it’s our local restaurants’ fault for filling order and we should pay anyway. Bloomington deserves better than some New Jersey startup.

### 5/5 — Awesome, quick, delivered with a smile!  😊🙏

*2021-04-16, version 3.3.15*

Thanks for getting it right!  Good job!

### 1/5 — App is trash

*2021-04-16, version 3.3.15*

Within the app you cannot communicate with the driver and while entering your address, it will auto find your location and the location could be incorrect.

### 5/5 — Lodel stiffs drivers

*2021-03-30, version 3.3.15*

Tried to add $10 tip to this order and the app would not complete my order until I removed the tip!

### 2/5 — Can’t tip what I want to tip

*2021-02-21, version 3.3.15*

The app never lets me leave a custom tip because it won’t allow for the decimal point to be added. Tried once again to leave a $20 tip but the most the app would allow was $5.11, or 25%. Extremely unfortunate for the hard working folks preparing and delivering the food.

## Frequently asked questions about LoDel

### What does this app do?

This app allows you to order food from your favorite local restaurants for delivery to your door or for pickup. It aims to eliminate the need for cooking and dishwashing by bringing dining options to you.

### What are the key features?

Key features include ordering from a variety of restaurants, real-time tracking of your food's progress, the ability to place group orders, and an option to order for pickup if you are on the go.

### Is this app free to use?

Based on the provided information, the app itself is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionality.

### How do I find restaurants near me?

You can enter your address into the app to see which restaurant delivery and pickup options are available in your specific area. This ensures you only see relevant choices.

### Can I order for multiple people?

Yes, the app offers a group ordering feature, making it convenient to order food for multiple people if you are feasting with others. This simplifies coordinating meals for a group.

## Version history (last 1 release)

### 3.3.15 — 2020-07-20

* Adding images of menu items when available

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## More apps by Rolland Group Inc, The

- [BtownMenus](https://appshunter.io/ios/app/btownmenus/id479238699)
- [HungryBuffs](https://appshunter.io/ios/app/hungrybuffs/id498340832)

All apps by Rolland Group Inc, The: https://appshunter.io/developer/1137206647

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*