# Lodestar Provider

> Efficient billing submission for Medicaid Waiver Services by Direct Support Professionals. (iPhone/iPad app by hand in Hand Family Services ltd.)

- Source: https://appshunter.io/ios/app/lodestar-provider/id1620174624 (this page in markdown: same URL + `.md`)
- Developer: [hand in Hand Family Services ltd](https://appshunter.io/developer/1602100467)
- Category: Business
- Price: Free
- Rating: 2.10/5 from 18 App Store ratings · 6 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 33 MB
- Languages: American English
- Released: 2022-04-20
- Data updated: 2026-08-02
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lodestar-provider/id1620174624/reviews.md

## What is Lodestar Provider?

The modern, efficient way for Direct Support Professionals (DSPs) to submit billing for Medicaid Waiver Services such as community habilitation and respite services provided in the home and community. This app allows for efficient submission directly from the caregiver to the paying agency. User friendly and seamless - the submission of DSP billing is a cinch!

## Key features

- Efficient billing submission
- Medicaid Waiver Services support
- Direct submission from caregiver
- User-friendly interface
- Home and community service billing

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/lodestar-provider/id1620174624/reviews.md

### 1/5 — Why no Face ID login?

*2025-11-18*

Update a few days ago removed the FaceID login.  Now the app logs me out constantly and needs me to manually type in my login before being able to clock in or out.  Frustrating waste of time.

### 2/5 — Can’t log out

*2025-03-31*

What exactly is the issue? Why won’t the clock stop running? It’s not allowing me to log out. It’s been well over 30 days. Update where? You’re able to put in a monthly report but still no payments on the scheduled days? This isn’t like the company at all.

### 1/5 — Not Punching Out!

*2025-03-18*

This app time clock been running on my account since the 5th and now it’s 299:20:11 on the clock. Lodestar haven’t allowed me to clock out since that day, it’s giving me a error message. Lodestar had an update and when I updated the app, it put 2 lodestar apps on my phone. One app I can log into and the other one wasn’t even recognizing my login information. So, I deleted both apps and now I can’t log back in at all. Something that was so easy, is now not working for me, if you can fix this app glitch issues I will redownload it.

### 4/5 — Typically Reliable

*2025-03-07*

Currently a bug where the screen is gray and it does not allow me to log out.

### 1/5 — Not recommended

*2024-06-23*

Can't log out. Should not have been handled in-house. I get the impression the support person is not the developer.

### 1/5 — App Crashing/White Screen

*2023-03-15*

App has a blank or white screen currently. Doesn’t load into app. Must fix bug.

## Frequently asked questions about Lodestar Provider

### What services does Lodestar Provider help bill for?

Lodestar Provider is designed for billing Medicaid Waiver Services, including community habilitation and respite services provided in the home and community.

### How does Lodestar Provider improve the billing process?

It allows for efficient submission directly from the caregiver to the paying agency, making the process user-friendly and seamless for Direct Support Professionals.

### What is the rating for Lodestar Provider?

Lodestar Provider has a rating of 2.1 stars based on 18 ratings.

### Is Lodestar Provider free to use?

Yes, Lodestar Provider is available for free.

### What devices is Lodestar Provider available on?

Lodestar Provider is supported on iPhone, iPad, and iPod.

### When was Lodestar Provider last updated?

The latest version, 1.0.15, was last updated on March 9, 2026.

### What is the age rating for Lodestar Provider?

Lodestar Provider has an age rating of 4+.

### Does Lodestar Provider have ads?

No, Lodestar Provider does not contain advertisements.

## Version history (last 5 releases)

### 1.0.21 — 2026-07-29

Fixed automatic sign out issues

### 1.0.20 — 2026-07-09

Fix negative time error that occurred with some overnight timepunches

### 1.0.19 — 2026-07-02

Running timepunch display now continues after clockout was cancelled

### 1.0.18 — 2026-06-29

Fix connection issues

### 1.0.17 — 2026-06-17

Added lodestar support for multi tenancy

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## Related topics

[lodestar](https://appshunter.io/ios/topics/lodestar) · [lodestar provider](https://appshunter.io/ios/topics/lodestar-provider) · [loadstar](https://appshunter.io/ios/topics/loadstar)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*