# Lodgify - Vacation Rental App — user reviews

> 104 indexed App Store user reviews of Lodgify by Codebay Solutions SL., rated 4.20/5 from 246 ratings.

- Source: https://appshunter.io/ios/app/lodgify-vacation-rental-app/id1635159280/reviews
- App overview in markdown: https://appshunter.io/ios/app/lodgify-vacation-rental-app/id1635159280.md
- Rating breakdown: 5★ 181 · 4★ 18 · 3★ 2 · 2★ 7 · 1★ 38

## What do users think of Lodgify?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly interface and clean design
- 📱 Mobile app enables on-the-go property management
- 🔄 Integrates multiple OTA platforms (Airbnb, VRBO, Booking.com, Expedia)
- 💬 Unified guest messaging across platforms
- 📅 Centralized calendar management
- 🎯 Flat-fee pricing model
- ⭐ Responsive and helpful customer support (when available)
- 🚀 Continuous app improvements and updates
- 💡 AI-powered response suggestions
- 🔌 API integration capabilities

**Cons**

- 🐌 Extremely slow app load times (30-60+ seconds)
- 🐛 Frequent app crashes and freezing
- 📱 Mobile app lacks desktop feature parity
- 🔌 Unreliable platform syncing and integration
- 💬 Broken messaging notifications and sync issues
- 🔐 Constant forced re-logins and session timeouts
- 💰 High payment processing fees via Stripe
- 🎨 Confusing and cluttered UI/UX design
- 📊 Missing revenue and reporting features on mobile
- ⚠️ Inconsistent calendar display and booking information
- 🚫 Poor technical support responsiveness
- 💸 No refund policy despite service failures

**Commonly reported bugs**

- App won't open or gets stuck in loading loops
- Slow performance with 30-60+ second load times
- Constant unexpected logouts every 4 hours or after device switching
- Message notifications not syncing correctly; unread status resets
- Messages missing or not appearing in app despite being on platform
- Calendar display errors showing booked dates as available
- Quick reply feature not functioning
- Picture and amenity removal from Airbnb not working
- iCal not syncing automatically, requiring manual triggers
- Platform integration failures (Booking.com, VRBO connections)
- Payment processing failures through Stripe
- Auto-message glitch sending multiple property information to guests
- Message read status not clearing after refresh
- App crashes after recent updates
- Keychain password not recognized

**Most requested features**

- Revenue tracking and analytics on mobile app
- Check-in form management on mobile
- Date picker feature restoration
- Calendar notes and additional information fields
- Damage insurance and advanced payment options for VRBO
- Session-based booking management (not just night-based)
- Multi-property view filtering
- Desktop feature parity on mobile app
- Automated iCal syncing without manual triggers
- Team communication and collaboration tools
- Per-property revenue dashboard
- Better calendar visual clarity for bookings vs. availability

## Newest reviews (12 of 104)

### 4/5 — Great for multi-property management — but missing the financial tools that were promised

*2026-08-17, version 6.3.0*

I’ve been using Lodgify Professional for my 3 short-term rental properties and overall it’s a solid platform. It handles the core things I need well — calendar syncing, direct bookings, guest messaging, and the website/booking engine are clean and reliable. For a self-managed operation with a handful of units, it does most of what I need day-to-day.
That said, I was disappointed with the financial reporting. The Professional plan is advertised as including financial tools, but what’s actually available falls short of what I expected. Basic reporting is there, but the deeper financials (clear profit/loss views, better expense tracking, or more useful reports for a multi-property setup) just aren’t delivered at the level the plan marketing suggests.

### 4/5 — Better but need improvement

*2026-07-06, version 6.2.0*

Most features function on app but some need desktop to get to details.  Need to be able to display holidays and make highlights and notes in the calendar. Eg. Cleaners charge extra for Stat holidays and I want to remind myself so I have to option to block dates if there is a check out or check in on a holiday so I don’t pay triple time.

### 2/5 — Such a let down.

*2026-07-02, version 6.1.1*

Sadly, Lodgify decided to spend all their resources on a lame new brand design instead of fixing the countless bugs and making the actual product better. Don’t get so deeply entrenched in this product that you’re stuck with it like me.

### 1/5 — So frustrating

*2026-02-13, version 5.9.0*

Can’t do anything from my mobile. App doesn’t load just circles and circles. It’s a time waster if I have to use my desktop all the time. Definitely not convenient. Not sure if recommend this app or its application 😡

### 1/5 — Bad service

*2026-01-30, version 5.8.0*

This app this management team are not doing their job

### 1/5 — Pick another platform

*2026-01-20, version 5.8.0*

I feel stuck with Lodgify now because everything’s all integrated with my 20 properties and it would take forever to switch. The app takes at least 60 seconds to load, sometimes it won’t even open. I’ve contacted support about it and sent a screen recording, they were no help.
The owner reports are wrong as they lump all fees (cleaning fees etc) into the owner statements so the numbers are all skewed.. so I can’t even use the feature im paying the premium for. There are constantly glitches and issues I have to call about. Lastly, their user experience is awful the website is all over the place. Forget to check a box deep in the settings on a page you didn’t even know existed? Screw up taxes for a year. 
Should have gone with guests or owner rez

### 1/5 — Slow and Limited

*2026-01-02, version 5.8.0*

This app is so slow as to render it useless. My team sees load times tipping past 30 seconds. My VAs have largely deleted the app and use internal OTA messaging as it’s quicker.

### 1/5 — Broken app

*2025-12-03, version 5.6.1*

App won’t open after update.

### 2/5 — NEED MORE ON APP

*2025-11-23, version 5.6.0*

I love this but I can’t do a 90% of what I can do on my laptop. This is a half arsed app and needs more interactive and interface that’s same as on computer.

### 2/5 — Calendar

*2025-11-19, version 5.6.0*

Hi
Disappointed that the date picker feature was removed and we now have to scroll to a date which takes time and creates a point of user error. Also the calendar needs to be seriously updated in line with other platforms to allow notes and other information to be added in without having to create a closed off period

### 4/5 — The app is missing a sign up link or indication

*2025-11-15, version 5.5.1*

.

### 1/5 — DO NOT USE. App has too many bugs

*2025-10-13, version 5.4.0*

I paid for a subscription and used it for 2 weeks. The app has way too many bugs to use: can’t create a quick reply, load way too slow, remove pictures & amenities from Airbnb… The messages don’t sync correctly at all so I still have to use other apps to read messages.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible

*2026-09-02, version 6.3.1*

Worst app and reservation service of all time. Customer support is nonexistent. They will screw up all of your bookings. You will put in a lot of work and lose money.

### 1/5 — Slow and not able to read

*2026-07-28, version 6.2.0*

It took so long see the app is dancing and not show the content. And the fonts is so small and not easy to read. No good experience. Hood it can improve

### 1/5 — Trash Company

*2026-06-28, version 6.1.1*

Do not waste your time with this trash company!  They did an update in 2026 and the platform doesn’t work correctly at all.  They care more about logo design than proper functionality.  They did not provide the services I paid for and I purchased the ultimate plan.  They then refused to refund my money after acknowledging they have platform workflow issues.  Messaging being sent at the wrong times, scheduled welcome messages for unbooked customers, channel connection issues, customer reviews not showing after they leave them, subpar website design.  They just send messages back saying their team is working on it and then they never do.  There are a lot of issues now in 2026 and reviews are showing it.  Do yourself a favor and find a professional STR management platform.  They bait and switch and Lodgify is not the #1 PM platform.  The only reason I chose them was the direct booking website which is very lacking in design functionality.  You can do better and cheaper outside of Lodgify.

### 1/5 — Critical sync failure left guests stranded do not trust

*2026-06-22, version 6.1.0*

Absolutely terrible experience. I use Lodgify to manage multiple vacation rental channels, but their system completely failed to sync a Vrbo reservation to the calendar. Because of this critical glitch, guests arrived at an uncleaned unit after a long trip, completely blindsided. A property management software has one primary job: accurate calendar syncing. If it cannot do that reliably, it is completely useless and actively damages a business's reputation. Avoid this platform if you manage multiple channels.

### 1/5 — Can’t see the booked days

*2026-05-14, version 6.0.0*

It’s hard to see the booked days on the calendar, there’s no contrast

### 1/5 — Please stop redesigning the app

*2026-05-13, version 6.0.0*

It was already hard enough to navigate and remember where everything is. The redesign was unnecessary and just serves to confuse

### 1/5 — DO NOT USE THIS

*2026-04-26, version 5.13.0*

It will cost you 100x what the subscription costs. It’s absolute trash. It just cost me two peak week bookings because it doesn’t work. Whoever runs this thing is a total moron. If you invested in this trash your money is already gone. I may sue these idiots for total incompetence.

### 1/5 — Technical issues and more

*2026-04-13, version 5.12.1*

Half the time nothing works and support acts like it’s my issue. Stuck because I can’t get a refund for my annual subscription. Definitely wish I started with a monthly subscription instead of accepting a discount for the annual subscription

### 1/5 — Do Not Integrate your properties with Lodgify

*2026-03-26, version 5.12.0*

I am glad I don’t have a large portfolio. My luxe properties and hands-on service are not a match for this basic calendar synching program. I do not recommend using this to manage listings on OTA properties. The syncing just isn’t sophisticated enough. For example, if you want to list on VRBO — you can’t enact their Damage Insurance, so if you want to get a security deposit in lieu, it’s a  different payment system. I understand why that’s the case, but it’s more straightforward to manage that directly in VRBO.

### 1/5 — Constant glitches

*2026-02-19, version 5.9.0*

This app is so annoying. There’s always glitches and it doesn’t load all the details for my reservation as times . Also some of the features don’t work like messages and blocking off dates. It’s really frustrating. Use a different platform

## Most praised reviews (10 highest-rated)

### 5/5 — LandAndStay.com

*2026-07-29, version 6.2.1*

I really enjoy Lodgify. We have four luxury STR’s (owner operators), two our luxe, two featured in Condé Nast… and we use Lodgify.  Like it much better than other competitors such as HostAway.

### 5/5 — 5* Chanel Manager

*2026-07-24, version 6.2.0*

I have used many booking managing apps, Lodgify is by far the best.

### 5/5 — What happened to reports?

*2026-05-14, version 6.0.0*

The app used to be a solid 3.5 due to its missing parity with the website and even though it’s not 100% the same, their most recent update has made it run way faster than before and def worth using on a regular basis. Keep up the good work!

### 5/5 — User friendly

*2026-05-13, version 6.0.0*

Great app for small businesses, easy to use and manage your bookings. Offers  reports insights all you need.

### 5/5 — Love Lodgify!

*2026-03-30, version 5.12.1*

I had Guesty before, Lodgify is a lot more tech friendly and the website is beautiful. They have a lot of integrations and everything is pretty easy to set up!

### 5/5 — Tucson Arizona

*2026-02-18, version 5.9.0*

Great customer support

### 5/5 — Great app, nicely designed

*2025-12-02, version 5.6.1*

The app works really well and it integrates all the lodging platforms nicely - Airbnb, Expedia, etc.

### 5/5 — Love it

*2025-11-22, version 5.6.0*

I switched from Guesty to Lodgify and I’m so glad I did. The app itself looks so much better and they have a lot of options to attach to the PMS.

### 5/5 — A Game-Changer for Independent Hosts!

*2025-06-11, version 5.0.0*

I absolutely love the Lodgify app! The constant innovation and thoughtful improvements from the Lodgify team truly set it apart in the short-term rental space. I didn’t get into this business to be stuck behind a desk—and thanks to this app, I don’t have to be. It lets me manage everything efficiently right from my phone, giving me the freedom to focus on what really matters: the guest experience. Highly recommend!

### 5/5 — Smooth Operating!

*2025-04-24, version 4.7.0*

We use this app to help us manage 25+ STR listings to include two boutique hotels!  The multi calendar and ease of swapping accounts is really slick. Hats off to the mobile app team at Lodgify!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
