# Logan's Rewards — user reviews > 284 indexed App Store user reviews of Logan's Rewards by SPB HOSPITALITY LLC, rated 4.80/5 from 29,147 ratings. - Source: https://appshunter.io/ios/app/logans-rewards/id1568521134/reviews - App overview in markdown: https://appshunter.io/ios/app/logans-rewards/id1568521134.md - Rating breakdown: 5★ 25,469 · 4★ 2,401 · 3★ 771 · 2★ 193 · 1★ 311 ## What do users think of Logan's Rewards? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🍽️ Great food quality - 💯 Consistent dining experience - 🙌 Attentive and friendly staff - 🤩 Enjoyable atmosphere **Cons** - 🐛 Issues with online ordering and rewards program - ⏱️ Long wait times for food and service - 🤔 Inconsistent food preparation - 😕 Disappointing dining experiences **Commonly reported bugs** - Rewards program not working as expected - Online ordering system glitches - Incorrect menu item availability **Most requested features** - Improve online ordering and rewards program functionality - Enhance staff training to ensure consistent service - Implement better inventory management to avoid menu item shortages ## Newest reviews (14 of 284) ### 5/5 — Moody is awesome *2026-07-30, version 1.5* Moody is awesome ### 5/5 — Great American Style Food! *2026-07-27, version 1.5* A family favorite for 15+ years from NC to FL! USA! 🇺🇸 Follow my foodie page for more foodie finds ❣️ ### 5/5 — Great food! A+ *2026-07-22, version 1.5* Very good. Steak perfectly prepared. Chicken. Perfectly prepared. Great service! All good! Bar tender was my server. Dude is great at what he does! ### 5/5 — Logan’s *2026-07-18, version 1.5* We go for early supper , specials 12-4pm or 3-6pm Great specials for seniors to choose from food & service is great! ### 5/5 — Smile *2026-07-10, version 1.5* Jawlaw was a terrific server. We come for the potato skins. ### 5/5 — Great food! A+ *2026-07-08, version 1.5* Very good. Steak perfectly prepared. Chicken. Perfectly prepared. Great service! All good! ### 5/5 — Steak out *2026-07-03, version 1.5* Steak was great at the Logan’s on University Drive. Sarah M waitress did a fantastic job went out of our way to make our visit enjoyable. ### 5/5 — Awesome place *2026-06-22, version 1.5* The service was wonderful. The waiter was awesome. Very attentive to our extraness!! Highly recommend ### 5/5 — GREAT FOOD! *2026-06-19, version 1.5* Had grilled teriyaki chicken. Very tender and great flavor! Rolls were just right. Best broccoli around! Cooked just right! Love, love the lettuce wedge! Husband really liked his mushroom Swiss burger and hot fries. Waitress very good and pleasant! Definitely will be back!! ### 5/5 — Awesome *2026-06-15, version 1.5* Stephanie was awesome thank you! ### 5/5 — It’s so great this restaurant *2026-06-07, version 1.5* First the food here is so amazing and second the service is great too, we will definitely come back soon, I came at a Saturday night and here wasn’t packed with people, this is so nice for you to hang out with you family or friends, highly recommend. ### 5/5 — Yumm *2026-05-30, version 1.5* Elaina was super awesome ### 5/5 — Our first visit *2026-05-24, version 1.5* Our bar maid Melissa was absolutely wonderful. We hope to have her again. ### 5/5 — Delicious *2026-05-23, version 1.5* My steak was delicious!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Scan barcode does not work in restaurant *2026-08-29, version 1.5* .. get Network error [ via T-Mobil on latest iPhone ], even when entering barcode receipt number… finally worked when I got back home to WiFi network… can fully scan internet when inside Logan’s, but stupid app does not work ### 1/5 — No Support *2026-07-13, version 1.5* I cannot get into my account when I got a new phone. I clicked the button to get a password reset and there has been no response. ### 1/5 — This app sucks!! *2026-06-15, version 1.5* Went on a Monday can’t get free appetizer, won’t read the reciept, just horrible. Will delete later ### 1/5 — Doesn’t show all locations *2026-06-06, version 1.5* Doesn’t even show any restaurants in the Carolinas. Terrible app. ### 1/5 — Waste *2026-05-30, version 1.5* I must have created a login at some point but every effort to reset password has been ineffective and if I try to create a new account it wont let me because of my phone number. 😤 ### 1/5 — Needs an update *2026-05-25, version 1.5* App won’t open. Crashing. Deleted and reinstalled and still not working. Using the browser website didn’t work either. Help! ### 1/5 — Dumb formatting! *2026-05-03, version 1.5* Cannot even add a credit card to your app, sale lost ### 1/5 — No way to exit sign up screen *2026-05-01, version 1.5* There is no way to exit back to the main app page while attempting to sign up with an Apple account. I get an error saying my phone number is already taken, however, I’m stuck on the sign up page. ### 1/5 — Slow service *2026-03-09, version 1.5* Slow service and high prices ### 1/5 — Lunch *2026-02-20, version 1.5* Let’s start with the food . I ordered the everything salad , due to health issues I avoided the eggs . The advertised picture looked amazing . If only what was delivered to my table came close, Unfortunately it do not . There was less then 2 ounces of chicken , maybe a half piece of bacon , crumbs of walnut pieces , the Tomatos we almost green , I couldn’t even eat those , I lined them all up on the outside of my plate . With that , Let’s talk about service , I know the waitress seen those tomato’s and me picking looking for meats Protein in that salad . after all it was supposed to be the salad that had the most protein on there menu . not once did she ask me “How are things , Can I get you …. ) Not once . Not even to feel my water glass . But my husband got ask about refill . So Assuming she didn’t even what to deal with the issue she seen I was having , it had been over 6 years since we visited Logan’s , Due to issues like this . was hoping they had improved . Due to the fact Texas Roadhouse hadn’t opened for the day yet . I never , repeat never will visit a Logan’s steakhouse . food and service wasn’t even a 1 star, Was there on 2-9-26 At 3:30 appears a GracieR/B is on the receipt . Table number 99 Ambiance felt lonely and sad . spiderlegs611 ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2026-08-29, version 1.5* Alicia is amazing also everyone else has done very well!🤗 ### 5/5 — Dinner *2026-08-27, version 1.5* Delicious ! ### 5/5 — GREAT FOOD&SERVICE *2026-08-19, version 1.5* BreNiya was amazing; went above and beyond. Hopkinsville KY location. ### 5/5 — Krissy was amazing! *2026-08-16, version 1.5* Our food was excellent. The pork chops and fried shrimp were delicious. The kids meal (chicken strips) were amazing. But what made the experience over the top was the hospitality of our server, Krissy. She made us feel so welcomed and glad we chose Logan’s tonight. ### 5/5 — Moody is awesome *2026-08-12, version 1.5* Moody is Awee ### 5/5 — Service *2026-08-12, version 1.5* Our server was amazing!! She was super friendly and brought food on time. Always came by to check on us. We will definitely be back. Love Logan’s ❤️ ### 5/5 — Relaxing lunch *2026-08-11, version 1.5* Server was exceptional, food was very good, clean restaurant and comfortable setting. No complaints ### 5/5 — Salmon *2026-08-06, version 1.5* Had the salmon tonight in Huntsville, AL University Drive. Absolutely delicious and perfectly cooked. Waitress awesome. Took good care of us. Her name is Erin. ### 5/5 — awesome *2026-08-02, version 1.5* moody is awesomet ### 5/5 — Craig is the best server *2026-07-31, version 1.5* Craig is the best server. If he’s not training new employees he should be. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*