# Logi Options+ Mobile — user reviews > 1,297 indexed App Store user reviews of Logi Options+ Mobile by Logitech Inc., rated 1.46/5 from 59 ratings. - Source: https://appshunter.io/ios/app/logi-options-plus-mobile/id1497377584/reviews - App overview in markdown: https://appshunter.io/ios/app/logi-options-plus-mobile/id1497377584.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 4 · 1★ 35 ## What do users think of Logi Options+ Mobile? Overall sentiment: negative **Pros** - 👍 Great keyboard and trackpad - 🚀 Responsive and precise - 💡 Customizable backlight and settings **Cons** - 🐛 Keyboard/trackpad disconnection issues - 🐛 Trackpad freezing or not working - 🐛 Firmware update problems - 🐛 App crashes and not recognizing keyboard - 🔋 High battery drain **Commonly reported bugs** - Keyboard not working after firmware update - Trackpad not working after firmware update - App crashing on launch - App not recognizing connected keyboard **Most requested features** - Add support for more Logitech devices - Bring back customization options removed from the app - Improve app functionality beyond just firmware updates ## Newest reviews (18 of 1,297) ### 2/5 — No support for devices *2026-07-03, version 3.0.5* Connected MX Master 3S with bolt usb receiver but app doesn’t recognize, can’t map extra buttons. ### 2/5 — Very few options *2026-06-30, version 3.0.5* Combo Touch case shows up but has no options, only the ability to check for firmware updates (to a keyboard??). Would love it if you could remap the function keys (especially remap home screen key to escape as it’s in the position that escape normally is). Would also be nice if it provided some widgets: e.g. for backlight brightness. K340 keyboard and M705 mouse don’t show up at all. Would be nice to change settings for the buttons/smooth scrolling on the mouse without swapping it over to the PC to do so (and the back/forward buttons don’t work at all sadly, but not sure if that’s Logitech’s fault or Apple’s). ### 2/5 — Gave me a heart attack *2026-06-17, version 3.0.5* I just got my combo touch today, it was a bit laggy so I was trying to find a way to fix it. Then I found this app, it is I need to update the firmware in my device and I was like okay….. Then it said update fail. Retried a few times but still fail and because of that, my keyboard is not working at all. I disconnected the keyboard and attached it again, didn’t work.I restarted the app and it said I own a keyboard device but the keyboard device is a totally different type of keyboard. I was like whatever give it a go, then surprisingly it updated successfully and my combo touch work again. However, I still would like to give this to a 2 stars. Just bear in mind that it might goes wrong guys!! ### 2/5 — Pad no funciona *2026-06-03, version 3.0.5* Después de la actualización el pad no funciona y en la app dice la frase de “customization isn’t supported for this device” hasta ayer funcionaba perfecto justo después de instalar tiene este fallo. ### 1/5 — No mouse or keyboard customization *2026-03-31, version 3.0.5* Unable to customize my mouse like those on PC can (ノಠ益ಠ)ノ彡┻━┻ ### 1/5 — Pointless *2026-03-31, version 3.0.5* Possibly the most pointless app I have ever downloaded. There’s no updates, no ability to customise the user experience via the app. ### 1/5 — No R500s Support *2026-03-31, version 3.0.5* Says it works on the iPad but can’t get the BT function to work, which is why I got this one. Works with the dongle but not on BT. ### 1/5 — Way too Limited *2026-03-19, version 3.0.5* Literally doesn’t work with most keyboards, I have the Pebble Keys K380 (the og) and it’s not there. I only saw like 5 keyboards even listed. ### 1/5 — Removed support *2026-03-16, version 3.0.4* It says my iPad Air 4 folio touch is supported, but the device has been removed and I can’t update the firmware. ### 1/5 — Garbage *2026-03-14, version 3.0.4* Combo Touch no longer works after update! ### 3/5 — Add support for MX Vertical mouse *2026-03-07, version 3.0.4* App currently only supports keyboards. Please add support for the MX Vertical mouse. ### 1/5 — POP ICON COMBO *2026-03-05, version 3.0.4* I got this combo for the purpose that it says customizable but it’s not supported on the app???? Makes no sense. ### 1/5 — Mouse Customization Unavailable *2026-03-05, version 3.0.4* Not available for iPad so can’t customize anything on the mouse. That sucks. ### 1/5 — Nutzlos *2026-02-23, version 3.0.4* Die Verbindung vom iPad mit Keys-To-Go kann man auch ohne diese Optionen-App über Bluetooth herstellen; siehe Quickstart-Guide. Aber dem Namen dieser App nach, könnte man „verleitet sein“ weitere Optionen zu erwarten. Zum Beispiel die „Customization“, welche die Mac-App für diese Tastatur mitbringt. Auf iPad gibts nur die Einladung mit meinen Nutzungsdaten an der Verbesserung der App teilzunehmen. Das ist Hohn, solange es nichts gibt. Mein Verbesserungsvorschlag: Funktionen einbauen, die Nutzen bringen. Echt schade, schade. Schade! 😔 ### 2/5 — Peu de connectivité *2026-02-22, version 3.0.4* J’ai acheter un MX keys M Mac et une mouse silent récemment et il ne sont pas personnalisable sur mon application Logi options + sur iPad Pro … quel dommage. ### 1/5 — Teclado e mouse *2026-02-21, version 3.0.4* Não consigo configurar o meu teclado e mouse, são da linha pebble 2 M350s ### 1/5 — 対応してないのはバカげてる *2026-02-17, version 3.0.4* 最近買ったpebble key2（以下略）が対応外の癖して何がカスタマイズ可能なん。詐欺 ### 1/5 — Not Working *2026-02-14, version 3.0.4* Not working on my ipad air M2 ## Most critical reviews (10 lowest-rated) ### 1/5 — Logitech folio touch *2026-07-11, version 3.0.5* The keyboard is not working it says it is up to date. Does not gives anything helpful ### 1/5 — Need Support *2026-06-25, version 3.0.5* Need access to manage MX Master Mouse and MX Keys for the work flow. But this app only limited to folios. Please update. Thanks ### 1/5 — Frustrated *2026-06-17, version 3.0.5* After working well for almost five years, the app and keyboard seem to have simply stopped working. The keyboard is unresponsive, the app simply tells me to “connect the device”, and I’ve ended up with an expensive case. ### 1/5 — No mouse support? *2026-06-13, version 3.0.5* Installed expecting to control my LT mouse like I can on MacOS. Maybe Apple doesn’t allow customization for additional mouse button keys. Dunno. But fast app deletion in this case because this app is only for keyboard support and seems really weak. I want to use mute/video off / back button / change desktops with my LT mouse on iPad like I can on desktop. ### 1/5 — Seriously terrible software *2026-05-17, version 3.0.5* Awful software with bugs all over the place. ### 1/5 — Logitech garbage *2026-05-11, version 3.0.5* Advertising features and not having them work is illegal....but who is enforcing these goombas ### 1/5 — Doesn’t Support mx Master 4 or Mx Key’s Mini *2026-05-04, version 3.0.5* I was looking forward to my mx master 4 working with my iPad as well as my Bluetooth MX Keys Mini keyboard working with my new iPad however; I am finding out just how slow Logitech has been to push out software for these devices, especially with the Keys Mini keyboard having been out for a while now. The Master 4 is extremely glitchy and slow on the iPadOS and no its not just bluetooth badness, it’s using Bluetooth 6.0. Hopefully Logitech steps up their support outside of cool features and gets multi-device support rolling. (Especially when they advertise it.) ### 1/5 — Does not work on iPad A16 *2026-04-10, version 3.0.5* I did a search to change the scroll wheel speed on my Logi M350S, and was directed to a Logitech YT video that said to download Logi Options Plus, which I did (it may be a paid app). Opened it up and it has nothing to do with the mouse (as shown in the video). I did another search to see if the Logi Options Plus worked on iPad A16, and it says “no.” The mouse is nice, but the scroll wheel is painfully slow on iPad. I’ll keep searching to see if there’s another way to change it. ### 1/5 — Mouse *2026-04-10, version 3.0.5* No mouse option available. This is a waste of time. ### 1/5 — Unimpressive and frustrating. *2026-04-02, version 3.0.5* Poorly designed user interface that does not explain any of the problems the app encounters. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing products *2026-06-10, version 3.0.5* My combo touch is the best thing I’ve ever purchased. It has such amazing features as in, light up keyboard, smooth keys and etc. ### 5/5 — Great for customizing my flip folio *2026-04-20, version 3.0.5* The app works great to customize the buttons on my flip folio. I wish it would work for my other devices, but hopefully that will come in the future. ### 5/5 — Thanky you so muchhhhhhh for the "BIG" update! *2026-01-22, version 3.0.4* Been using logitech combo touch keyboard for 2 years... NOW I CAN USE 2 FINGER TO MOVE THE SCREEN LIKE USING MACBOOK OR OTHER LAPTOP?! THANK YOUU SO MUCH IT'S A BIG IMPACT FOR ME AAAAAAAAAAAA ### 5/5 — Excellent Keyboard Support App *2026-01-20, version 3.0.4* Great app for keyboard support on iPad. It works smoothly with Logitech keyboards, allows easy key customization, and improves overall typing productivity. Simple, reliable, and works exactly as expected. ### 5/5 — Very cool *2026-01-07, version 3.0* I’m looking forward to trying out some more apps too ### 5/5 — Mega witzig *2025-12-16, version 3.0.3* Also ich finde das supa tolles application weiter sohn !!! ### 5/5 — You did an amazing job, Logitech! *2025-07-05, version 2.5* This keyboard is the best and it is simple to use on iPads, this app may just be something to firmware update the keyboard. It is very similar to Apple keyboards, but Apple keyboards are pretty expensive. I still would get an Apple keyboard. The case protects the iPad really well. I have an iPad (7th generation) and Apple Pencil (1st generation). I love that there is a slot for a stylus or Apple Pencil. It is easy to get your iPad out of the case if you need to clean your iPad or don’t need the case at all. If you don’t need the keyboard and just need the case itself, it is detachable. I’m 9 and almost 10 and this fits my needs. Thank you, Logitech Inc. ### 5/5 — Finalize *2025-06-21, version 2.5* I didn't realise that the installation failed often and finally noticed that the pointer didn't show up or I couldn't type on the keyboard. Other people have commented in their reviews of the application that it doesn't work, but I think they may have been in the same situation. At the end of the installation, it shows that Finalize is in progress, and you have to be patient and avoid the screen display going dark until it shows that it is complete. Try it anyway. I liked this hardware so much that I bought it for my wife and two daughters. -------------------------- 度々インストールに失敗している事に気づかず、ポインタが表示されなかったりキーボードで入力できなかったりしている事にやっと気づきました。 他の方もアプリケーションに対するレビューに動作しないとのコメントありますが、もしかしたら同じ状況になっていたのではないかと思います。 インストールの終盤にFinalize中である事が表示され、完了した事を表示するまで画面表示を暗くなることを我慢強く避け続けなければなりません。 とにかくやってみて このハードウェアが気に入って、かみさん、娘2人にも購入してあげました。 ### 5/5 — EXCELENTE TECLADO *2025-06-19, version 2.5* EL TECLADO ES PERFECTO PARA MI IPAD PRO M2, DESDE HACE DOS AÑOS SIEMPRE FUNCIONA BIEN Y SI LLEGA A PRESENTAR PROBLEMAS AL RECONOCER TECLAS CON LA ACTUALIZACIÓN DE LA APLICACIÓN SE CORRIGEN. ESTARÍA MUY BIEN QUE FABRICARAN UN MODELO COMBO TOUCH PARA EL IPAD MINI ### 5/5 — Best accessories ever *2025-06-15, version 2.5* Works well with iPad 9th gen combo touch --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*