# Logistimatics — user reviews > 91 indexed App Store user reviews of Logistimatics by Brickyard Wireless, LLC, rated 4.58/5 from 97 ratings. - Source: https://appshunter.io/ios/app/logistimatics/id1223524276/reviews - App overview in markdown: https://appshunter.io/ios/app/logistimatics/id1223524276.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## What do users think of Logistimatics? Overall sentiment: mixed **Pros** - 📍 Accurate GPS tracking and location monitoring - 🔊 Live audio monitoring feature - 🔋 Long battery life between charges - 💰 Affordable pricing ($24.95/year mentioned) - 👍 User-friendly interface and easy to use - ⚡ Quick and responsive customer service (historically) - 🎯 Geofencing functionality - 🧲 Strong magnetic attachment - 📊 Historical tracking data visibility - 🚗 Effective vehicle monitoring for families **Cons** - 🐛 App crashes and freezes frequently - 📍 GPS tracking not real-time or accurate - 🔊 Live audio quality poor and unclear - 💸 High costs for audio calls ($6/hour) - 🔐 Login issues after updates - 📱 App redirects to web browser instead of in-app - ⏱️ Slow location updates and loading times - 🚫 Commands not working (call, text features) - 💔 Inconsistent service reliability - 😞 Poor customer support responsiveness - 🔄 Tracker freezes for hours - 📊 Cluttered and confusing dashboard design - 🔌 Hardware connectivity issues - 💳 Unauthorized recurring charges **Commonly reported bugs** - Login fails after app update - App won't progress past home screen - Location points moving erratically - Tracker freezes and stops reporting - Live audio not working post-update - GPS tracking shows incorrect locations - Battery percentage inconsistencies - Commands (call, text) not functioning - Push notifications not triggering - Tracker stops working after 1-2 days - Account information changed incorrectly (timezone, phone number) - Tracking history not displaying correctly - Quick connect dongle connection issues - App requires constant re-login - Help link crashes **Most requested features** - Revert to previous app version (stable) - Real-time tracking improvements - Better audio quality and noise cancellation - Lower pricing for audio call minutes - Live person customer support contact - Ability to delete prior trip data - Sleep mode easier to manage - Voice activation notifications - Monthly subscription plans instead of hourly rates - Simplified dashboard with key metrics visible - Ability to choose which days to view on tracking - Improved command functionality via text ## Newest reviews (11 of 91) ### 4/5 — OG *2026-03-09, version 3.1* I love it! 👍🏽 ### 4/5 — Performance *2026-03-09, version 3.1* GPS locator is great but live Audio is not clear ### 3/5 — Audio *2025-04-13, version 2.36* The audio is not all that great. Even after using another app for noise cancellation ### 5/5 — Awesome *2024-08-16, version 2.36* This thing is amazing and very helpful and I definitely recommend it!!!! ### 5/5 — Graat Product! *2024-08-15, version 2.36* Helps keep track of vehicle easily! Thanks. Hope u have sales on the monthly fees? ### 5/5 — Help. *2024-05-23, version 2.36* I tried three or four time to get some information about my 200 tracker it stopped working it won’t even light up nothings. But I can’t seem to contact anyone to help me . I’d like to send it back so it can be checked out. But nobody to talk to live. It crazy but I spent almost two hundred dollars for satellite time but it’s not working. I’ll never buy anything else where I can’t contact someone live again ### 5/5 — My tracker *2023-03-06, version 2.35* It lets me know when battery needs to be charged . Once charged last a long time between recharging . Lots of options about notification frequency . It’s does what I wanted . No complaints ### 5/5 — The greats gps *2023-02-28, version 2.35* I really like the GPS THE AUDIO PART IS WONDERFUL ### 5/5 — Accurate GPS with excellent interfaces *2023-02-26, version 2.35* Easy to sync and install to receive accurate and timely GPS information. Highly recommend. ### 5/5 — 200i *2023-02-19, version 2.35* Greatest company to work with u know where it is within 300’ moving ### 5/5 — Good tracking app *2023-02-19, version 2.35* It works good,and worth the monthly fees. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-03-19, version 3.1* How do I give a thumbs down for this app? 1 start is too much. I don’t know what happened with this update but this is a huge magnetic paper weight. How do I get reimbursed for that last few months of not being able to monitor my vehicle. I’ve tried to be patient about the update but no fixes are correcting the issue. ### 1/5 — New app awful *2026-02-23, version 3.0* New app logs in and won’t let me progress past the Home Screen. Not a single option works and can’t track my tracker. Just has a location point moving up and down and zero response from anything. ### 1/5 — Don’t update if you can help it *2026-02-22, version 3.0* My updated now I have to login every single time and it takes me right to the web browser. It’s not in app anymore. I can’t pay for my minutes and it’s a pain in the butt to pay my bill now so I recommend not using these people or not updating. ### 1/5 — App Updates Fail Logins *2026-02-09, version 3.0* Once they fix the login after the new update, I might be back. If your customers get kicked out & can’t login, you failed! ### 1/5 — DO NOT WASTE YOUR MONEY *2025-08-01, version 2.36* Offers an Expensive service in which the tracker only works 15% of the time. It gets frozen for hours at a time ### 1/5 — Totally dissatisfied *2024-04-25, version 2.36* I have been reaching out for over a year trying to get resolution for my problem. I have four trackers none of them are working yet. When you call the number, it says the number is not reachable. They are still taking money out of my account for renewals, etc.. I’ve had to stop the banking card in order to stop them who will not respond to any of my open tickets for Support, I still have trackers that are doing NO good because there’s no way to talk to a human at this company!!!!! WARNING!!!!!! this company was sale, but they were not service their employees. They were not respond to complaints. They will not respond to open tickets. ### 1/5 — Call feature *2023-06-27, version 2.35* Wen I call it hangs up a lot I don’t get connected but it still take minutes away I’ve been using this app for over 3 years and it’s never been fixed it’s becoming annoying and a waste of money ### 1/5 — Logistimatics upgrade *2023-05-31* I was having problems with my phone connecting to my tracker. I received a message that said to download the new version. I did that and now I find out that the new version has a chip I have to buy before I can call the tracker . I am very disappointed in this and I will be deleting this app and disconnecting the tracker . I originally paid for a tracker that I could connect to when I called it. I think this is a messed up way of upgrading by not having the calls connecting and the throwing a fee for upgrades . Bad business on your part. ### 1/5 — Doesn’t track on time *2023-05-23, version 2.35* When will the update happen? It doesn’t track real time like it used too! ### 1/5 — Mobile 200 *2023-01-21, version 2.35* The new app update was ridiculous. Still mad that an app was released without being beta tested and making us their research guinea pigs. I was forced to update to the 4G model Mobile 200 (2 of them purchased) because of the loss of the UMTS 2/3G. The audio never worked on the 4G model unless someone was speaking directly in it. I think it is because the magnet covers the microphone somehow. I had previously written reviews about this when the new update came out and had threatened to cancel my subscriptions because the monthly cost had doubled and the service was unsatisfactory to say the least. As of January 7th, my subscriptions were cancelled. I will source gps/audio trackers elsewhere now, regardless of what I already have invested with this company. This is very unfortunate because I really did like their products, prior to the updated trackers, increased costs, and an app that didn’t work. ## Most praised reviews (10 highest-rated) ### 5/5 — Owner *2026-03-09, version 3.1* Best ### 5/5 — General ma a fee *2026-03-09, version 3.1* Good ### 5/5 — Owner *2026-03-09, version 3.1* Yes ### 5/5 — Usability *2026-03-09, version 3.1* Very friendly. ### 5/5 — Owner *2026-03-09, version 3.1* Best ### 5/5 — Excellent *2024-12-18, version 2.36* Good service ### 5/5 — CEO *2024-11-19, version 2.36* Works ### 5/5 — Owner *2024-11-18, version 2.36* I have been using Logistimatics for a while now and just love the trackers and service! As a matter of fact I must buy 1-2 more this week ⭐️⭐️⭐️⭐️⭐️ Customer Service is Excellent!!! ### 5/5 — Attentive *2024-09-19, version 2.36* Quick to respond and to find solutions. ### 5/5 — User friendly *2024-08-16, version 2.36* Great service User Friendly Modest pricing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*