# LoJack Dealer — user reviews > 16 indexed App Store user reviews of LoJack Dealer by Spireon, Inc, rated 4.91/5 from 1,886 ratings. - Source: https://appshunter.io/ios/app/lojack-dealer/id1177146109/reviews - App overview in markdown: https://appshunter.io/ios/app/lojack-dealer/id1177146109.md - Rating breakdown: 5★ 1,569 · 4★ 41 · 3★ 11 · 2★ 2 · 1★ 20 ## What do users think of LoJack Dealer? Overall sentiment: negative **Pros** - 🚀 Sales tool makes job easier - 👍 Intuitive and user-friendly interface - 🚀 Streamlines task management and organization - 🚀 Seamless cross-device synchronization **Cons** - 🐛 Inconsistent barcode scanning - 🐛 Fails to accurately identify vehicle details - 🐛 Frequent connectivity issues and server problems - 🐛 Difficulty resetting password and contacting support **Commonly reported bugs** - Barcode scanner not working on iPhone 13 Pro Max - Login page hangs after password reset - Car tracking not reliable in certain situations **Most requested features** - Improved barcode scanning capabilities - Enhanced vehicle identification features - Reliable server connectivity and stability ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2025-06-05, version 1.35.0* App is awful. Half the time it won’t pick up the bar code on the modules, rarely picks up the barcode on the vehicle, and when it does, it fails to be able to distinguish trim and color. Gives a generic color list and sometimes doesn’t even list a color…orange for instance. I use it 5-10 times a day and swear at it 7-20 times a day. ### 1/5 — hate this App *2024-07-12, version 1.33.0* Thinks my numbers are invalid -.- ### 1/5 — App and hardware *2024-01-12, version 1.33.0* Hardware is constantly changing. App has constant issues with connecting to servers and logging out and having to reset password. Latest hardware we received do not fit right in our vehicles (VW Audi adapters), which adds more time and modifying to installing. ### 1/5 — Very bad *2023-04-04, version 1.30.0* I do not know how build this app for you but you should not pay them. It’s almost impossible to scan serial number on device because app does not support autofocus. And we pay that company 10.000$ month , can’t believe. ### 1/5 — Bar code scanner needs improvement *2021-12-02, version 1.23.1* Camera does not focus on iphone 13 pro max ! ### 1/5 — Car was stolen and not recovered *2020-03-21, version 1.15.1* Our car was stolen today and we had Kahu installed. Kahu is not able to get a ping on our car. They said that is the car was probably stolen by professional criminals and they either take out the car battery, or put the car in a concrete structure, or put it in a shipping container then the car cannot be retrieved as there is no signal. This is not what they say in their marketing material that it can be retrieved in 20 minutes. Their customer service also sucked and the reps could not be bothered! ### 1/5 — Glitch and slow *2020-03-11, version 1.15.1* Had problems on both Apple and Android devices over the past year or so. ### 1/5 — Scam *2018-06-17, version 1.7.6* The app shows inaccurate addresses, expensive and you gotta pay for it every 6 months or more to keep it going and there is-no support for it except to investigate the wrong locations . The company’s reps will tell you to contact the dealer . So you always gotta go back to the dealer for everything related to service . Dealers uses this to add more fees to the already rip off prices of their cars. Stay away from its not worth it ### 2/5 — Broken *2021-08-18, version 1.21.2* Cannot reset password, login page just hangs after resetting and trying to login. Emailed customer support from their “lost password page” and got an email bounceback saying “invalid recipient”. Good times… not really. A 5 year subscription for sub-par customer service and support. ### 3/5 — To Glitchy *2017-09-14, version 1.5.1* This app needs to connect to the servers on a consistent basis and it does not. App is very helpful but when the app does not connect to server it becomes very frustrating... ## Most praised reviews (6 highest-rated) ### 5/5 — Bueno *2026-06-11, version 1.36.4* Perfecto ### 5/5 — Sales *2025-10-31, version 1.36.0* Great tool , makes my job easier ### 5/5 — Sales consultant *2024-03-11, version 1.33.0* As a satisfied user, I wanted to express my appreciation for the incredible value that Lojuck brings to its users. This app has truly revolutionized the way I manage my tasks and stay organized. First and foremost, the user interface is incredibly intuitive, making it easy for anyone to navigate and utilize the app's features efficiently. Whether it's creating to-do lists, setting reminders, or organizing projects, Lojuck streamlines the process with its user-friendly design. One of the standout features of Lojuck is its versatility. From personal errands to professional projects, this app caters to a wide range of needs, making it a must-have tool for individuals and teams alike. The ability to customize tasks, categorize them, and set priorities ensures that nothing falls through the cracks. Moreover, the synchronization across devices is seamless, allowing me to access my tasks and reminders anytime, anywhere. Whether I'm on my phone, tablet, or computer, I can always rely on Lojuck to keep me on track. But perhaps the most impressive aspect of Lojuck is its reliability. I've never experienced any glitches or downtime with the app, which speaks volumes about the dedication of the team behind it. It's clear that they prioritize the user experience above all else. In conclusion, I can't recommend Lojuck enough. It's rare to come across an app that combines functionality, ease of use, and reliability as seamlessly as Lojuck does. If you're looking for a game-changing tool to enhance your productivity and organization, look no further than Lojuck. ### 5/5 — Sales manager *2023-10-26, version 1.32.0* LoJack is a real time saver at a dealership. It is also easy to sell the value. Love LoJack ### 5/5 — Lojack dealer experience *2023-08-07, version 1.32.0* Not a bad system to work with. The app is easy to work with. Its nice to find cars on a big lot even if the battery is dead cuz it will tell u where the car last was. We have storage lots so it makes it easy to pin point where your vehicle is ### 5/5 — Great tool for car dealers *2016-11-22, version 1.0.0* Slick look and feel --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*