# LoJack Go — user reviews

> 150 indexed App Store user reviews of LoJack Go by Spireon, Inc, rated 4.85/5 from 32,713 ratings.

- Source: https://appshunter.io/ios/app/lojack-go/id1403546668/reviews
- App overview in markdown: https://appshunter.io/ios/app/lojack-go/id1403546668.md
- Rating breakdown: 5★ 27,241 · 4★ 1,846 · 3★ 600 · 2★ 118 · 1★ 275

## What do users think of LoJack Go?

Overall sentiment: neutral

**Pros**

- 🚀 Accurate location tracking
- 🔒 Helpful for stolen vehicle recovery
- 👍 Provides peace of mind
- ⏱️ Timely notifications

**Cons**

- 🐛 Unreliable location updates
- ⏱️ Slow to refresh location
- 🔋 Drains battery
- 📍 Inaccurate geofence alerts

**Commonly reported bugs**

- App crashes frequently
- Notifications not working
- Account issues and lack of support

**Most requested features**

- Add door lock/unlock feature
- Improve real-time location updates
- Provide driving route details
- Enable navigation integration

## Newest reviews (12 of 150)

### 2/5 — Off Location / Worse Customer Service

*2026-08-23, version 3.9.1*

I’m not sure what to even say. The location of my car has NEVER been accurate. Right now, it’s showing down the block and around the corner. I spent months going back and forth with customer service with no resolve. I just gave up…. SO EXASPERATING. Hopefully others have better luck. I’m definitely unsatisfied with the app.

### 2/5 — Not having accurate location

*2026-05-07, version 3.9.1*

I’ve been having issues with this app updating the correct an accurate location for my vehicle it’s been stuck on this one location for a hour an it’s not even saying my car is moving this really freaking sucks

### 4/5 — My Equinox named White Beast

*2026-05-07, version 3.9.1*

It sometimes freezes up, and I don't know where it is exactly.

### 5/5 — Great to know where my vehicle is and when it was started, driven, stopped, etc.

*2026-01-17, version 3.8.2*

My $13k car($20k loan) has been vandalized to point of totaled. I could see it was being done here in the parking lot of my apartment complex bc of LoJack. The only prob I have with this app is that it is too easy to hack if someone like my ex has access to my personal information.

### 5/5 — Review

*2026-01-09, version 3.8.2*

I didn’t know this app notify you when my battery has low voltage that’s awesome

### 5/5 — One of the best service ever I highly recommended

*2026-01-09*

This is a very good app. I have never seen a more reliable private investigator like( hackspymaster @ Gmailcom., His service is very effective and resourceful with his help I was able to remotely access my partner's cellphone and the activities in it, I was monitoring her and she didn't even know about it because the service was remote in nature and totally untraceable, with a shot time I was able to catch her red handed cheating on me, thanks to Micheal for helping me to uncover the truth.

### 5/5 — LoJack Go

*2025-12-09, version 3.8.1*

LoJack is alright I can see where my car is makes you feel secure

### 3/5 — Accuracy

*2025-10-30, version 3.8.1*

Location pings are way off had me pinging in the middle of the woods

### 5/5 — Love this app fr

*2025-10-24, version 3.8.1*

🔥🔥🔥🔥🔥🔥 tracks my car and puts a mile limit on it if I want thru my app

### 5/5 — Very convenient.

*2025-09-18, version 3.8.0*

I love that this feature was added. It great for safety 😊

### 5/5 — Love the app

*2025-09-05, version 3.8.0*

I have piece of mind knowing where my car is. Also the alert function is great. I got a notification my battery was bad and was able to get it replaced before I was stranded.

### 2/5 — Could be better

*2025-08-06, version 3.8.0*

It’s has its moments when it starts to act up and struggles to get back to normal

## Most critical reviews (10 lowest-rated)

### 1/5 — Worthless

*2026-08-29, version 3.9.1*

I have not been able to use this for over a year when I try to contact company to see why I can’t get in touch with no one

### 1/5 — No buena

*2026-05-13, version 3.9.1*

No te da la hubicacion correcta solo un acercamiento te toca buscarla por si solo

### 1/5 — What’s the point of this app

*2026-04-18, version 3.9.1*

If I could give 0 stars I would It is April 2026 my last known car location is showing from July 1 2025 my car has Been stolen multiple times someone tell me what’s the point of this app? I’ve never gotten a alert for anything 
Yo tv

### 1/5 — Needs update

*2026-04-04, version 3.9.1*

It takes several minutes and several refreshes to get a accurate location

### 1/5 — Terrible App

*2026-04-01, version 3.9.1*

This app will say i’m at wawa which i am and a hour later saying im still located at wawa instead of at the destination im actually at. Smh

### 1/5 — horrible

*2025-11-26, version 3.8.1*

the app looks nothing like what yall display. it’s difficult to be able to tell if here exactly your vehicle is on here

### 1/5 — Cant log in.

*2025-08-13, version 3.8.0*

Since the update I cannot log into my account. It says the password has been updated but I never changed anything. Sent an email to support last week, no response and am currently still on hold for an hour.

### 1/5 — NO CUSTOMER SUPPORT OR HELP

*2025-08-07, version 3.8.0*

I have been locked out of my account for some days. I’ve been reaching out. I’ve called, no one is picking up. It would be nice to be able to track my vehicle or at least log in. What’s the point of the app if I can’t log in???

### 1/5 — App needs to work on!!

*2025-08-05, version 3.8.0*

It keeps saying i need to update my password because stuff has been updated but everytime i tried it was glitching. Then i deleted and redownloaded the app now it won’t connect to the server

### 1/5 — Can’t even use this app

*2025-08-05, version 3.8.0*

I only have had this app for a few weeks and when I went to login it kept saying my apple password changed. I uninstalled and reinstalled the app and now I can’t get in the app at all.

## Most praised reviews (10 highest-rated)

### 5/5 — App

*2026-08-21, version 3.9.1*

I love it

### 5/5 — Great app

*2026-08-18, version 3.9.1*

I feel great about this app. I love knowing where my car is and the alerts are great.

### 5/5 — Awesome

*2026-06-17, version 3.9.1*

Great real time updates to watch my kids lol

### 5/5 — Great service

*2026-06-15, version 3.9.1*

Amazing work when it comes to watching your vehicle

### 5/5 — The Opportunity

*2026-06-05, version 3.9.1*

Easy Usage

### 5/5 — LoJack

*2026-04-16, version 3.9.1*

Great

### 5/5 — Jammin In New Orleans

*2026-03-02, version 3.9.0*

My car was towed on vacation in New Orleans. My wife thought it was stolen. We quickly located it with the LoJack App. We were terrified at first. I love this app. It’s a pin point location to where it is. Absolutely fabulous ❤️🖤💙

### 5/5 — Go LoJack Go

*2026-02-15, version 3.8.2*

I feel so safe using LoJack Go. I currently have 2 phones. I downloaded LoJack Go on both my  phones. I have twice the chance in emergencies such as real time tracking & recovery! 🚗

### 5/5 — No happy

*2026-02-12, version 3.8.2*

My LoJack Go isn’t working properly it hasn’t updated in months and when I try to do it manually it still stalls an never update the location

### 5/5 — Amazing!!

*2026-02-08, version 3.8.2*

I’m so happy the dealership offers this! I absolutely love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
